John Funk Community Champion

Hi Kevin, There is no automation possible for doing the Move command. However, if the two issue types uses the SAME workflow, then you should be able to do what you are doing in your rule - simply updating the Issue Type to the other issue type. Again, the key is that both issue types need to use the same workflow. 

Hi Ferry, No, those are currently not supported. You can vote and follow the Request here: https://jira.atlassian.com/browse/JRACLOUD-88038

Hi Rebecca, I doubt that was ever something they could do. They are probably thinking about Labels, which you can do that. But probably not with Components because you must be a Project Administrator or Jira Admin to be able to create those. 

Hi Menno - Welcome to the Atlassian Community! You might be able to create an Automation rule that will fire either on Issue created - or once all of them are imported, you could create a Scheduled automation rule and run it one time for all of them. The question would how are you "attaching the template"?

Hi Devon - Welcome to the Atlassian Community! Why are you using a lookupTable? Aren't all of these fields in the same issue? 

Þakka þér fyrir! @Kristján Geir Mathiesen 

Hi Katie - Welcome to the Atlassian Community! I have not seen that before. Have you tried with another browser or with Incognito mode? 

Happy to help!

Hi Tim, There are a couple of ways to do this that I can think of. One is to do what you suggest - move it back a status and then back into the Approval Status. Another way would be to clear the names of the users from the Approvers field that you want to receive the email, and then put them back into the Approvers field.…

Hi Michael, This is just a community of users here, like yourself. I really doubt you will get any of the answers you are looking for as to why in this space. It sounds like you have already opened support tickets with the Atlassian Billing group. That's the only way you will really get solid answers. However, we…

Hi Sven - Welcome to the Atlassian Community! According to the article below, "Global and space admins can copy, edit, and delete the rules associated with a smart button in the Automation panel." https://support.atlassian.com/cloud-automation/docs/smart-buttons-for-automation-in-confluence/

For Team-managed projects, Done tickets should disappear from the board after 14 days. 

Hi Diamond - Welcome to the Atlassian Community! I suggest you contact the Tempo vendor directly. 

Click Actions next to the status. 

Just put it in as Technical Issues and Bugs.

Not sure that I understand your question. Do you have an exact use case? 

@christopher.brush - If that took care of your question, would you be so kind as to click the Accept answer button above so we can close this one out? 

That post is very old. And this one is two years old. If you have a specific example you need help with, then create a question for folks to respond to. 

Hi Val, Here is an easy to use site that will give you good guidance. https://freeformatter.com/cron-expression-generator-quartz.html

Hi Mahesh - Welcome to the Atlassian Community! Since no one has answered here yet, I suggest you open a support ticket with Atlassian for their guidance. Please post back here with the answer/solution for future readers. Thanks! https://support.atlassian.com/contact/#/

If they are number fields, yes they can. 

So the custom field is a number field I assume - to capture the number for the date field. Correct? Let's just say the name of the field is New Number. So the due date field would look like this: {{triggerIssue.Start date.plusBusinessDays(issue.New Number.asNumber())}}

Can you share actual screenshots of your rule? 

Hi Natalie, Can you share a screenshot? When you click on Create Project, you should see an option for Work Management on the left hand side. 

Hi Samuel - Welcome to the Atlassian Community! Have you tried creating the rule at all? If so, can you share what you have? It's best to help you with what you have than create the rule for you from scratch. 

Hi Thierry - Welcome to the Atlassian Community! Since no one has responded yet, I suggest you open a support ticket with Atlassian to get their guidance. Please post back here with the results/solution. https://support.atlassian.com/contact/#/

I agree with the approach of using Components for right now.

Was Not In is associated with Statuses as far as I know and not just values of a field. 

Hey Kellie - Welcome to the Atlassian Community! Since no one has answered yet, I suggest you submit a support ticket to Atlassian for their guidance. Please post back the resolution/answer here for future readers. https://support.atlassian.com/contact/#/

Hi Bibin - Welcome to the Atlassian Community! Sure you can do that. Here is some guidance. You would grant Anonymous access to the KB. https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/