Max Foerster - K15t Community Champion

Hi @Sabi Szilagyi , and welcome to the community! :) Notifications and their recipients are mostly controlled in notification schemes in Jira. It's part of the project configuration. There are even more specific customer notifications in Jira Service Management, but that's a different topic. You're right that the options…

Hey @Moshe Hajaj I forgot to mention it. Please accept my answer to this question if it was helpful, so other community members will see that the question was resolved. :) Thank you very much!

You're welcome and good luck that you'll be on the standard plan soon. 😄 Please don't forget to accept one (or more) of the answers provided if they were answering your issue. 👍🏽

Hey @Nate Dickinson are you an agent in that project? Because a few actions require you to be member of the "Service Desk Team" (and consume an agent license). To move components to the right-hand side, open the field configuration and move the Components fields from the Description fields section to a different one. Best,…

Then I suggest sticking to the official channels and replying to your approved request. 👍🏽

I hope it fixes the issue for you with that specific app.

Hey @James Yeom That's the account ID of the user because users could have the same name in their Atlassian ID. So everywhere, where it matters, the ID will be used and not the display name. Best, Max

So, please try adding a payment method. This is a known issue, and this workaround tends to work. It's been discussed multiple times in the community. :) 

Hi @Gábor Sziki, and welcome to the community! :) The ability to edit pages is tied to the "Add Pages" permission in a space. Is it a workaround to solve that with interactions on that page? Comments, for example? I'm curious why your users are not logged in, by the way. 🤔 Best, Max

Head over to Open Source Cloud Subscription Request and fill out the request form. That should be enough if you meet the requirements. :) Best, Max

Do you have a payment method added to your site? Best, Max

Hey @Moshe Hajaj If you encounter this error message, the application was often installed anyway. It can also show up due to a missing or invalid payment method. Best, Max

Hi @Priyanga, and welcome to the community! :) I think you have to provide us with a bit more information to be able to support you with your issue. So can you explain in more detail what you are trying to achieve with what app and how? Did you also try to reach out to the support of the app developer? :) Best, Max

Hi @Admin - Open ePlatform, and welcome to the community! :) I refer you to the official Purchasing and Licensing FAQ where open source projects are mentioned. There it says: Do Open Source projects receive special pricing? Atlassian offers cloud products for free to the Open Source community. You can get more information…

@Zach Ellsbury , please have a look at my comment above. I linked both tickets related to the content statuses in it. :) 

Hey @Chasovskikh Kirill So you can use the Orderly Database macro to allow users to see only a subset of data and no more. I assume that users have permission to view database contents. This is a prerequisite. Try the following Orderly Database macro configuration: * Unselect "Show database name". * Unselect "Show…

You're welcome. Maybe it was also cached in your browser for a bit. 🤷‍♂️ Happy that it's gone now.

Hey @Colin Campbell (he/him), Unfortunately, the new content status feature still misses one or two essential things. You have no way to quickly get an overview of statuses as they are not supported by the page property report and the Confluence search. A community user already created two product suggestions you should…

Hey @Teressa Reed If the label is not used anywhere on any issue, it should not exist anymore in Jira. :) Did you verify using JQL that it's not used in any project? Best, Max

Hi @Ty Root Head over to the Directory -> Users and open the user profile. From there, open the 3-Dot-menu in the upper right corner and select "Assign organization role." Best, Max

Hi @sachin maddagoda, and welcome to the community! An organization in the context of Atlassian Cloud products can contain multiple sites (own URL and administration), and your user account can administer multiple organizations. I'm not aware of a limit perse. Your sites are always billed individually. So you can have…

Hey @Alexander Rengel , welcome to the community! Unfortunately, there's no news. Maybe watch and vote on the official product suggestion: JRACLOUD-40963 User picker (multi user) user filtering feature Best, Max

Hi @lilly zur, and welcome to the community! 😄 Do you mean to freeze the table header, so it moves with you while scrolling? That should already happen. Or do you want to lock the content? That's not possible by default. Best, Max

You can add multiple Excerpt include macros to a page. Unfortunately, you can only define one Excerpt macro on a page you want to include somewhere else. That's why you can find multiple apps on the Atlassian Marketplace introducing a "Multi Excerpt" feature.

Hi @funny, Did you come across the Excerpt macro yet? You put the content you want to re-use on a different page in the macro and simply include it on the other page using the Excerpt Include macro. Read more about it in the documentation: Excerpt Macro Best, Max

Hi @Olivia.Cheung, and welcome to the community! :) It's not impossible, but it is very impractical to achieve and maintain. Confluence is not meant for this kind of content siloing within a single space. You will need to give the person permission to access the space. It's like opening your front door. Without that…

Hey @Dee Singh, it's nice of you to bring this up, but that is not a built-in feature of Confluence. So maybe you can let us know what app you're using for filters? Because there are multiple marketplace apps available that add a filter functionality to tables in Confluence Best, Max

Hi @Rebecca Lyal , and welcome to the Atlassian Community! 🥳 I'm happy to hear that you're evaluating Orderly Databases. 😄 You are right that you have to enable multiline text first in the configuration of the field. We've added a checkmark to allow line breaks: This can happen during the initial addition of the new field…

HI @Hans Pesata , Just to be sure: * Other users in the same group can access the space? * Can a user B with the same configuration (same user groups) access the same space/page? * What error message or Confluence page is the user presented with when trying to access the space or any content of that space? Please try with…

Hi @Vratislav Havlik and welcome to the community. The app pricing is based on the host application. I'm quoting the official Marketplace App Licensing FAQ: Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the…