Max Foerster - K15t Community Champion

@Gajanan Sasane This workflow property will also prevent the user from commenting on the issue or doing any actions with it. So it is the reason. Simply verify it by adding the person to the role if possible. :) 

Hi @Gajanan Sasane To answer your question: Yes, the status property probably is the reason the reporter is not able to comment on the issue. It limits the ability to edit an issue to a specific project role when the issue is in the workflow status. Best, Max

Hey @Axelle Grioche Unfortunately, the new content status feature still misses one or two essential things. You have no way to quickly get an overview of statuses as they are not supported by the page property report and the Confluence search. A community user already created two product suggestions you should consider…

Hey Andreas, You should set up the Service Project, and you can share some parts of the configuration but not all. After that, migrate the issues to the project and also assign request types so the issues can be shared with customers in the portal. Best, Max

Hi @Suma Pralhad Kustagi , Short answer: Yes, you can! JQL offers an OR-operator and you can make use of parentheses. (project = A AND type = Feature) OR (project = B AND type = Epic AND component = X) You should check out the extensive documentation of JQL and all the available fields, functions, and operators: * Advanced…

Hey @Andreas Schoeffler, The concept of customers is exclusive to service management projects. Regular Jira Work Management or Jira Software projects don't offer it. The template The templates there mostly revolve around available issue types, statuses, and workflow transitions and enabled other functions like boards. You…

You're welcome! See you on Cloud in 2024. 😄

Hey @Fleming Sena , You will not lose access to your Server instance. :) The most important point is that you won't be able to renew any licenses, host application and apps. So the latter could be just as interesting for you. Best, Max

Easy answer, all of them (even the discontinued certifications) except for ACP-500. 😄 🤘🏼 Back when I started, I was deep diving into the documentation and mainly the tool itself. But now, with the content library and all the courses, you have even more helpful material available. 

Nice, I'm looking forward to the content. I'm a great friend of Atlassian University, as you can tell from my profile. But even more so with the team behind it. We are connected by a few nice years of working together. 💙

Here's to you, Jack! 👏🏼 Truly deserved. :)

Nice. We were able to resolve that quickly. 😄

Hi @Daniel G Can you check one thing for me, please? Did you ever make changes to the blueprint in the space itself? Because then the global blueprint and the space blueprint are separated. Changes to the global blueprint will only reflect in "untouched" space templates. Look at the templates in the space, and if you can…

Hey @ernesto_davila On Atlassian Cloud, you can have multiple products in your organization. For example, you can have two Jira Software products (two instances) available on Site-1.atlassian.com and Site-2.atlassian.com, and you can integrate them using application links. Read more about the links and organizational…

And so that's where the source of your problem lies. :) So you are generally not allowed to edit anything in the space, and then in Confluence, it can't be allowed just for a few pages at a time. Best, Max

Yes, in the "Users" tab! :) 

Hey @Cann,and hi @Matt Reiner _K15t_ ! 👋🏼 There's no macro available in Confluence by default to manage and structure content similarly to Notion. But as Matt mentioned, your use case is what we made Orderly Databases for. 😎 Since you know Notion, you should feel right at home when creating the database in Confluence. For…

Hi @Вера , and welcome to the community! :) Do you know who has the "organization admin" role in your team and for your site and can access the user management on admin.atlassian.net? Because from there, you can easily suspend access for users (removing them from all product roles/groups) and even permanently remove users.…

HI @Yolani Isabel Beltran Valenzuela Please have a look at the question I asked below. Are you able to add pages in that space in general? Without having general permission to add (and subsequently edit) pages, this will not work. Your colleague needs to have a look at the space permission. Here's some doc to better…

😂 But remember, this will only make it more annoying in the long run. 😄

Hey @Dominika Krowiak I hope your Monday is going well so far? Please have a seat and take a deep breath. You have to be strong now. 😄 Yes, you are doomed to edit every page. Unfortunately, you can't get around it due to the page-based approach of page properties in Confluence and the fact that the report is just a display…

Hey @Ivan Andrieiev The project itself and the issues belonging to the project will be permanently deleted from your Jira site. It will also free the project key used by the project (and former ones used if you ever changed the key). Schemes associated with the project will not be deleted. They remain in the system so that…

Hi @Yolani Isabel Beltran Valenzuela Do you have permission to add (and subsequently edit) pages in that space the page is in? Best, Max

Hey @Jeniffer Mezalira , Estou a usar um tradutor para este posto, por isso espero que se torne compreensível. Está a falar do criador ou do repórter? O criador é um campo que não está disponível na interface do utilizador e, que eu saiba, não pode ser alterado na nuvem. Só o pode utilizar em pesquisas JQL. Mas o repórter…

Hey @Sattar Baig The end of sales and support applied only to the Server products. Data Center will continue to exist. :) Best, Max

Happy to hear. Even though I'm not sure why that fixed it. 😄

Hi @Mihai Marculescu Regarding your questions: * Yes, you have 100 agent licenses that need to be assigned to users. These are not concurrent licenses. * No, approvers do not need to be an agent in the project. * Transitions require the user to be an agent in the project, that's correct. So maybe have a look at the…

Hi @Albert Guite , and welcome to the community! There are multiple ways how you can approach this. If a page is restricted using page restrictions: A space administrator can remove the restrictions in the Space Settings. The page is listed in the report about restricted pages in the space. You don't have sufficient space…

Hi @james poda Can you navigate to Jira Service Management's product settings? There's a slider you should have a look at. :) I also link to the documentation for more information: * Set up your service projects to meet compliance needs I hope that answers your question. :) Best. Max

Hey @Shirley Zhang, and welcome to the community! :) You can find your username easily after logging into your Atlassian Cloud product or by visiting https://start.atlassian.com/. You can also navigate your profile (Atlassian ID) directly by visiting https://id.atlassian.com/manage-profile/profile-and-visibility and make…