Max Foerster - K15t Community Champion

Hi @Dason, Are you an app developer and want to publish your app on the Atlassian Marketplace? If yes, I think your question is better answered in the Atlassian Developer Community. :) ➡ Atlassian Developer Community Best, Max

Hey @Piotr Smialek, welcome to the community! So far, I've been following these two blogs for changes around the products: * Atlassian Cloud Documentation blog posts (that's for all products) * Learn about changes coming to your Jira Cloud experience (Jira specific) Do you know of any other resources I may not know of? But…

Hey @Cecilia Jonsson, welcome to the community! We're also experiencing issues with our cloud instance in our teams. Loading times are awful, but the official status page for Confluence is not reflecting any issues yet. You can also report a problem there to make the Atlassian support aware if they are not already. Let's…

Hi @Dennis Celen, You have two options to create projects in Jira, and I'm sure you're aware of them: * Create a new project based on one of the templates. That will re-use some of the existing schemes but also create unique schemes for the project, like the workflow or issue type screen scheme * Create a project sharing…

Hmm, okay. But it's challenging to make this kind of comment available to a user that's only a portal-user in the JSM portal. I think if you're stuck to the portal, then you have no options to achieve this in the same issue/request. You cannot introduce a new layer between * the "regular customer user" who only sees public…

Hmm, okay. So the native PDF export doesn't get the job done, and the HTML export is sloppy. I briefly chatted with my colleague from the teams responsible for our exporter solutions at K15t about your use case. Here's what @Tom Rough said: Hey good morning, yeah both apps can export the complete contents of the space and…

It's all here in the thread already. Read through the docs, and you will understand the available options you have within Jira, assuming you choose company-managed projects, to: * restrict access to projects (project permissions). * narrow down access for individual issues (issue level security). Or do you have more…

Hey, so please stick to the documentation I posted before to restrict and control access to either type of project. After you set that up, you can still think about further restricting access if it's necessary.

Just for clarification, do you want to restrict the whole project as you described initially, or do you want to restrict access on a per-issue basis? If the latter, then I recommend reading the following article: * Configure issue security schemes Can you still please answer my question about what project type you are…

You're welcome! I'm happy that we were able to resolve this so quickly. :) Please consider accepting my answer, so your question is marked as resolved to the community.

Hi @Andrey Are you referring to internal comments? As long as the users are only customers in that project, it will not work. To access internal data, a user must at least be a so-called collaborator, not a licensed agent. That would mean you have to add them to the Service Desk Team project role (easiest solution). As…

Hi @Mark Simpson, Can you please check that there are no page restrictions configured for the page? Can you edit it, for example? Best, Max

Hey @Neil Zaccari, welcome to the community! Can you tell us what type of project you are using? There's a difference between team-management and company-managed projects. You can identify the type of project in the project's sidebar For company-management projects, please have a look at the Browse Projects permission.…

Hi Peter, Atlassian is taking care of application backups. Let me refer you to the How Atlassian Manages Customer Data docs. Specifically the "How we manage backups" parts. Aside from that, you will have to look into third-party solutions. :/ Best, Max

Hi @Sten Savtšuk, welcome to the community! You will not be able to define a list of default statuses with the page properties without using additional apps in Confluence. There a specific "status" apps available on the Atlassian Marketplace. But you have content statuses available in Confluence that you can utilize, so…

The best is to vote on both anyway. 😄 But for server you will also have a wide variety of apps. 

Hey @Nate Dickinson, In the issue view, the corresponding field is called "Request participants". Best, Max

I'm not sure if it influences the deletion of the space in this case. But you could try to add a page and make it the homepage of the space. Can you please add a screenshot of the error message here? The problem often seems to be temporary. So maybe give it some time and if it doesn't resolve itself, we escalate your…

Keep us posted about the progress please. :) 

Hi @Dennis_H, The short answer is yes. The official documentation on this can be found here: Export data from Jira Cloud Best, Max

Hey @Nichols, Christopher welcome to the community! That really sounds odd. Can an administrator verify that you are a "real" user of Confluence? What user name is displayed in the UI if you interact with a page (editing, commenting)? I skimmed a few older Atlassian bug tickets, and it might be worth trying to remove your…

Hey @Jens-Uwe Berthold Are you trying to delete an empty space in Confluence? What happens after you press "Delete this space" in the space settings? Best, Max

Hi @Neha Nadkarni, welcome to the community! Can you tell us what platform you are on? Are you using Confluence Cloud or a hosted version? Unless you want to choose a programmatical approach using the REST API, you will have to look for a suitable app on the Atlassian Marketplace. There are also open product suggestions…

HI @prajakta.desai What is it you're trying to achieve? Are you referring to Atlassian Asset Discovery? If yes, you can find extensive documentation here and an article about exporting data from Asset Discovery to Assets Cloud. Best, Max

Hi @Boris Vinarsky What kind of attachments is missing? Did you come across the documentation about exporting content in Confluence? * Export Content to Word, PDF, HTML and XML The following content is included in space exports. PDF exportXML exportHTML…

Hey @Medliii, I think your question is better answered in the Atlassian Developer Community. ➡ Atlassian Developer Community Best, Max

Hey @Piyush Patel I think your question is better answered in the Atlassian Developer Community. ➡ Atlassian Developer Community Best, Max

Hey @Eugenie Ermakova The suggested solution with Page Properties works but only to a certain level and will become cumbersome if you have to edit the table on every single page. I was thinking about how I would try to solve your use case, and for you to go beyond the page property feature and its limitations, you might…

Hey @Mark Petersen You can search for specific account IDs in the Confluence search, which will return pages where the user was mentioned. So, for example, on the page itself or in the table: It's not very convenient but it somewhat does the job. :) As you're already using page properties, you might also want to check out…

Hey @Gio D Can you provide more input about your use case to understand what you're trying to achieve fully? You might want to check out our app Orderly Databases for Confluence. First, it allows you to define dynamic tables/databases with columns of multiple types (Pages, Text, Numbers, Select lists, Users, Dates, Labels,…