carolyn french Community Champion

Nice job rising to the top, @Andy - PTC Redundant !

Great announcement! Would love to see the tech platforms more integrated too to join forces even more efficiently. How can I join the focus group @Stephanie Grice ?

Hi Martin, great suggestion- thanks for that! I'll bring it to the attention of the Atlassians here in Community to hopefully get that change for you. Carolyn

Armchair scavenger hunters, check out my post challenge! (including above mentioned @Ollie Guan and @_Trello_Leader__Jodi_LeBlanc ) Hope it's fun :) https://community.atlassian.com/t5/Summit-questions/Scavenger-Hunt-for-those-people-that-sadly-can-t-attend-Summit/qaq-p/1053922#M226

Hi Chris, and welcome! In Trello, you should be able to invite guests to boards for free, if each client corresponds to one board. Do you have a more complicated scenario where you want to set up Client Teams or something like that, or are you ok with individually inviting clients (1 client per board)? Here's more info…

One thing that really blew my mind was learning at Summit Barcelona how big of an impact Community has been making in the last 2 years. Then, just last month, I enjoyed visually assessing the growth through all these statistics and infographics in the 2018 year in review post. Many of us are just heads down logging into…

You have been an awesome addition to the team! Thanks for keeping things real and transparent. Have you been working on that Google Chrome extension...? 😉 Carolyn

Hi Laureen, Your screenshot does clarify a lot- thanks for taking the time to follow-up. It does look like your administrator has done some customization with an app/add-on, and so you should probably contact them to get help with the structure they set up. You can also see what's under "Reference" and see if any of those…

Hello! In fact, it seems like you may have filtering on, so that you don't see the cards in that list. Try looking for this, and turning it off? Hope this helps! Carolyn

Hi Micky, I'm not going to Summit either *deep sadness too*. I will think of some Confluence hints and pass them your way... I took the beta exam, so that was a while ago and I'm sure the exam has changed since then. Carolyn

Cool idea for a panel and great choice of panelists! Can it be recorded and/or live streamed?

Hi Laureen, What do you mean by "category" in Confluence? Label, different place in the page tree, space category? Maybe screenshots would help to understand your question. Carolyn

Yes, I understand. Now- Can you detail out the steps you are taking, screenshots of error, Confluence version, anything else that could help Community troubleshoot?

Hi Jake and welcome to Community! If you take a look at the Atlassian Partner directory, there are many companies that consult on app integrations and power-ups for your specific needs: https://partnerdirectory.atlassian.com/ You may also be interested in the in-person Trello User Group events near you to see if you can…

I'm about to do my first Escape Room next weekend- really looking forward to it as I've heard it's a lot of fun. I'm in Vietnam, so apparently it's a thing here too. Your experiences sound so awesome, I hope my expectations aren't too high...

Don't worry, then, we'll try to help you :) Can you detail out the steps you are taking, screenshots of error, Confluence version, anything else that could help Community troubleshoot? See the following for good best practices on submitting questions and getting an answer here:…

Hi Tracy, You can also add your Customer into the Request Participants field, if they are not truly the Reporter, but you would like them to see the issue in the project. Carolyn

Hi Jochen, Have you contacted Support about this? Seems like a bug. https://support.atlassian.com/ Carolyn

Bem vindo à comunidade, Celio! Você pode trocar o tipo de fonte do seu navegador, dependendo do navegador que vc usa. Por exemplo, no Firefox, em Preferências, procure por fonte e vc pode trocar o tipo de fonte das páginas. Espero que isso ajude, Carolyn

It's great to see where we've come from and look forward to where we are going (infographics help tell the story!). Most excited about writing more articles this year- if I had a nickel for every article I've started and then gotten side tracked and not posted... 🤑 Also, excited for badges, because who isn't?? Mo is always…

Hi Whitney and welcome to Community! I'm not sure I understand completely the whole scenario, but I've found support@trello.com to be very responsive. Is that the Help Desk that you've contacted? Definitely best practice is to always have separate accounts. I've also found that I accidentally invited another account with…

Hi John and welcome to Community! When you edit your profile in Trello, you can change both the Full Name and username. Best of luck! Carolyn

Thanks for the prompt follow-up, @Garrett

I submitted a request for support to respond to see what they say about it. Hopefully they chime in here- otherwise I'll update.

I'll send some #hugops from Vietnam too :)

Hola Alberto, y bienvenido a la comunidad! Se usa la funcion de busqueda para ver todas las tarjetas asignadas a un miembro que existen en diferentes tableros. Por ejemplo: Espero que se ayude! Carolyn

Oi e bem vindo à comunidade! No Trello app, você pode entrar na diretoria, clicar nos três pontos no canto superior direito da Board, selecionar "Configurações da Board". Na parte inferior, você verá uma caixa de seleção para "Disponível offline". Faça o mesmo para cada Board que você gostaria de usar offline. Eu espero…

Hello BirdieBox, I have the Android app and on the Home screen, when I click "reply", it does @mention the original commenter. Also, when I go into a Board and a card, and click "reply", it also @mentions the original commenter. Can you share more info about the app you're not seeing this in? Carolyn

Hi Srikanth, and welcome to Community! To clarify, you need to have the project-specific Administer Projects permission or the JIRA Administrator permission in order to create a new component or edit the name of the component. https://confluence.atlassian.com/adminjiraserver072/managing-components-829827054.html Can you…

@Matteo GhedinAs another option, there is an app that can do that: https://marketplace.atlassian.com/apps/1215212/customer-satisfaction-survey-for-jira?hosting=server&tab=overview