carolyn french Community Champion

Hi @Ankini Shah , Thanks for that youtube video explanation- clearer now. Can you by any chance do this at the issue level instead of worklog level? 

Hi Philipp, For future reference, it's actually better if you post a new question, so that you will get prompt attention. Are you able to click on the plus to the right side of the board to add a new column "Done" again? If this doesn't answer your question, then please feel free to post a new question in the next gen…

Hi Ankini, Can you provide screenshots and more details of what you are trying to do, and what you would like to see as an outcome of this? thanks, Carolyn

Hi Gary, It sounds like you found the navigation, and I just want to close the loop with a screenshot. In fact, Tempo shows up in the navigation side bar in the main menu. Once you install the app, then you have to click back in the menus twice to return to the main menu. Once inside Tempo, you can click on "Planner" in…

Hello and welcome! Are you referring to this app? https://marketplace.atlassian.com/apps/1214789/rich-filters-for-jira-dashboards?hosting=server&tab=reviews It's a paid app only available for Server, not Cloud, as far as I can see. Since it looks as though you are asking about Jira Cloud, you won't be able to enable it.…

Hello and welcome! You can do some automated commands within workflows in Jira out of the box (without purchasing apps). See this documentation on how to add them to a workflow: https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html#Advancedworkflowconfiguration-postfunctions If you…

And did you check in the admin section to make sure they have product access? Otherwise, I'm not sure why this is happening. Maybe Atlassian Support can give you a better idea for troubleshooting.

Thank you, @Corey_Tabb ! Yeah, there is a bug on the platform and since this post was converted from a discussion to a question (if I remember correctly since it was last year), there is no option to accept my original answer post. I really would love for this to be fixed! More than one answer can be accepted on a question…

Did you confirm that the two people have product access (just another thing to check since you say they have accounts)? Can you screenshot where you've added them to your team? From the documentation, seems like teams are across sites, so that doesn't necessarily give them…

Hi Eric, and welcome! Did you add the people to the Space permissions to view? If you are space admin, you can check on this. Best of luck, Carolyn

Hi Mike, Thanks for following up here with the solution that worked for you! That's what helps others that are searching for something similar to do. I need to weed through all my boards now too. 2020 is right around the corner! Best of luck, Carolyn

Did I ever tell you you're my hero? 🎶 @Monique vdB + team

You're very welcome! Best of luck!

Hi Bernard, Yes, I understand your frustration. There are a few options for regaining admin control here: https://help.trello.com/article/768-changing-the-admins-of-a-team-or-board And another user in another question brought up an interesting option of a workaround by copying the board so that you are admin of the new…

Hi Bernard, Do you have Business Class subscription? Can you add yourself as an Admin on the board first and then try to remove her? Carolyn

Hi Michael and welcome to Community! I understand you have been trying to automate onboarding using Butler. This suggestion is a different tack, but possibly much easier. Have you tried using the new Board and/or Card Templates? Depending on how many tasks you have per onboarding and whether you need to assign each task,…

Hello and welcome to Community! I saw a great blogpost breaking down scrum in Trello here: https://blog.trello.com/how-to-scrum-and-trello-for-teams-at-work Would love to hear how you do with running your sprints in Trello! Hello Epics: This lets you establish parent/child relationships with your cards. I find this helpful…

Hi Iraima, and welcome to Community! It looks like email address is always hidden, but the other fields - Name, Initials, photo, username, bio, are always public. I don't see a way to change this setting though. You can restrict what you add there- alias, not a profile photo, etc. Carolyn

Great to hear that, @Friendly Giant ! I'll be sure to post more when Summit2020 comes around... You are very welcome to join us digitally and invent your own games for us too, which would be fun. Nice to digitally meet you :) Carolyn

You have a nice screenshot. Upvote for you too! Buy me a coke next Summit ><

Hi Matthias, and welcome! From your screenshots, looks like one is the old editor (Global) and one is the new editor (Blank) in Confluence. Unfortunately, wiki markup is not in the new editor though. See this Roadmap page for feature comparison and you can vote on the features you want (links on that page to Jira issues):…

jinx! ;)

Hi Deanne, You can add a shortcut on the side menu here: Hope this helps! Carolyn

That's screen looks good. Can you share your workflow? Have you double checked that spam filtering is not the problem?

Awesome- thanks for closing the loop on this one!

Thanks for the screenshots! Alright, so since you are using the User Picker (multiple users), then user filtering is not an option, so that is not your issue. Sorry about that red herring. The only other thing I can think of is that an app may be interfering. Do you have anything else installed that could affect this? It…

Can you post a screenshot of what you see? Thanks! @Yuliia Zhyliaieva 

Hello and welcome! Did you try the steps in this blogpost? https://blog.trello.com/trello-add-in-for-outlook To start using the Trello add-In for Outlook on the web, click Outlook's gear icon in your browser and select “Manage integrations,” search for Trello, and turn on the Trello add-In. Now, whenever you open an email…

Hi Tata, and welcome to Community! I completely agree that this is a time suck. There's a feature request for copying queues here that you can watch and vote on: https://jira.atlassian.com/browse/JSDSERVER-282 Also, there is an app called Queues for Jira Service Desk that has the copy feature and…