Tinker Fadoua - [Seibert US] Community Champion

Hi @Yevhen Kliukin _Geniusee_ Please check if you received an email from Atlassian stating that your organization will be deactivated. When was the last time you accessed it? Best, Fadoua

I requested Atlassian's assistance

Welcome to the Atlassian Community @Jeannot Langlois ! Let me ping Atlassian Support since they are the only ones who can help you. Best, Fadoua

@Daniel Welcome to the Atlassian Community. I see that @Tomislav Tobijas provided the best answer to your question.

Welcome to the Atlassian Community @Secure Smartz ! Which Atlassian App are you referring to? Or are you looking for suggestions? Best, Fadoua

Done @Oli someone from Atlassian will reach out to you. Keep us posted please. Best, Fadoua

Good Day, I know exactly what you are trying to achieve. In fact my hope was always to have the ability to freeze a panel so I can see the top of the page unfortunately Confluence out of the box doesn't provide such feature. Maybe a Marketplace Vendor App. All the best, Fadoua

Good morning @Oli As suggested by @Tomislav Tobijas did you already submit a support ticket? if not I can request Atlassian's assistance. Best, Fadoua

How about running a test by renaming one of the pages starting with a number?

Welcome to the Atlassian Community @Anamika Sen ! * Did you upgrade the plugins before upgrading your Jira? * Did you disable them before doing your upgrade? Based on your answers we can see what could be the problem Best, Fadoua

What do you mean by Confluence source system @Vrushali Chavan ? If it is within your instance your org admin should assist you. Atlassian won't provide you any access. If you can elaborate little bit please it will help. Best, Fadoua

Appreciated, thank you @Angelie Stephens !

@shai el I am requesting Atlassian's assistance since they are the only ones who can check and see what could be wrong. Best, Fadoua

@Ken Young my understanding is you need users/agents on both platforms before you can use the on call teams.

Refreshers are always great because they provide information we overlook many times.

Welcome to the Atlassian Community @Cory White ! Do you still need assistance? Yes I see you posted on 05/13/2025 I just came across your question. Best, Fadoua

Welcome to the Atlassian Community @Alan King (PSP Cyber) ! Are you still having the problem you reported? Best, Fadoua

Check the following for any manual upgrade: https://confluence.atlassian.com/adminjiraserver/upgrading-jira-data-center-manual-938846951.html I learned long time ago that when upgrading from a major version to another one, always upgrade to X.0.0 because that's the version that has the major changes then you can upgrade to…

Welcome to the Atlassian Community @Peter Stickney ! I would have suggested 8.13.7 → 9.0.0 → 10.0.0 -> 10.3.13 Any reason you decided to go in the following order? 8.13.7 → 8.13.27 → 8.20.30 → 9.4.30 →9.12.29 → 10.3.13 Best, Fadoua

Hi @Janessa Drainville Is there a recording please?

Hi @Angelie Stephens - I am having the same issue than Marc 👆🏼can you please assist me?

@Graham Bakay I guess you no longer need help since this is from 2023? Best, Fadoua

You are in good hands @Sacha Gafinowitz @Shalini Pradhan thank you for taking care of this request!

I did request assistance the same day I commented. Let me ping Atlassian on Slack.

Very hard for me to check as I don't have access to DC instance 

Confluence Cloud has so many macros to enhance users experience.

I am not seeing anything on the release notes: * https://confluence.atlassian.com/jirasoftware/jira-software-10-3-x-release-notes-1472790887.html

Hi @Nancy Debnam , * Did anyone report their inability to log in? * Did you check the logs? Best, Fadoua

Can you please elaborate little bit more about "one custom field( Approval Date), and it is configured with a secure field." @keerthika Narra ? Do you mean a dynamic behavior? Best, Fadoua

@stan lee Thank you for the clarification! Please reach out to your Organization Admin as Atlassian doesn't have any control over your internal kudos. I got confused thinking about the community kudos which yes we can help you opt out. However not for your internal ones. Best, Fadoua