Tinker Fadoua - [Seibert US] Community Champion

Welcome to the Atlassian community @stan lee ! What is exactly the problem? Someone provided your email address and now you are getting emails from the community? Little bit clarification would be helpful. Best, Fadoua

Trust me they will 

Excited to be a member of the group, so I can learn more about the Agile World. Any tips will be appreciated.

Welcome to the Atlassian Community @kam ! I agree 100% with @Satya Dusanapudi . Best, Fadoua

Welcome to the Atlassian Community @Olivier Haegi ! The most crucial step is to check the logs? What are you seeing on them? Best, Fadoua

Welcome to the Atlassian Community @BLUE SEA EXPORT IMPORT SRL ! Are you having any issues with an Atlassian App? If yes please share the exact problem so we lot of people here can assist you Best, Fadoua

Welcome to the Atlassian Community @niazbodla652 ! Did you create the automation rules? Can you please share them with us here so we can help you? please make sure to hide any confidential info. Best Fadoua

Welcome to the Atlassian Community @steven vereen ! Did yo try the following? * HTTP Timeout Settings: These settings control connection and socket timeouts for external connections made by Confluence. You can configure these in the Confluence administration interface under General Configuration > Connection Timeouts. *…

Welcome to the Atlassian Community @Ingrid Chang ! Are the documents added to the issue as attachments? Sorry I am trying to better understand so I can help. Best, Fadoua

@keerthika Narra * Does the custom field apply to all issue types or a specific one(s)? * Did you make sure to add it to the create/edit/view screens? Best, Fadoua

Let me request Atlassian’s assistance as there is nothing we can help you with. Best of luck! Fadoua

Welcome to the Atlassian Community @Sacha Gafinowitz ! Are you the site admin? Best, Fadoua

Welcome to the Atlassian Community @Werner Grünenfelder ! I am requesting Atlassian's assistance since they are the only ones who can answer your question. The will get back to you within 2 business days. Best, Fadoua

Hi @Siddhant Jain Not sure if this is the right place for your question. I know with 3rd party vendors apps we can make some changes to the UI only to certain extent. However not sure about a self developed plugin. Best, Fadoua

Welcome to the Atlassian Community @Jean LECANTE ! Are you the site admin? If yes then you will need Atlassian's assistance. If no then please check with your org admin. Best, Fadoua

Welcome to the Atlassian Community @milestonekr2 ! Was your issue fixed? Best, Fadoua

Welcome to the Atlassian Community @shake shack ! Regarding Marketplace Apps yes not all of the DC ones have a cloud version as well. It is our job as admins to find alternatives if no Marketplace App is available. My best recommendation will be to read through the marketplace apps in Cloud to make sure what…

Hi @pucicu * Anyone else experiencing the same problem if you are in a team? * Did you try from different browser? * Any changes on your computer that could have triggered this behavior? By answering these questions it can help us in the troubleshooting steps. Best, Fadoua

Welcome to the Atlassian Community @길민수 ! Please click here then request help from Atlassian Billing. There is nothing we can do for you only Atlassian can help you. Best, Fadoua

I agree with @Marc -Devoteam- you need to reach out to the App vendor. Best of luck! Fadoua

Welcome to the Atlassian Community @dpchandra ! Any billing questions/issues should be directed to Atlassian. Please click here to raise a support ticket Best, Fadoua

We had one amusement park in Casablanca called Sindbad. Not that many in Morocco.

Welcome to the Atlassian Community @vijay_s ! I hope this problem has been fixed. Let us know if any further assistance is needed. Best, Fadoua

@Trudy P Claspill I never mentioned automation can work between 2 instances. I am curious to see what the reporter is trying. All I said is cloning attachments cis available. Best, Fadoua

@Matt Baker When you clone using automation I am sure you can add an action to include the attachments as well. Can you please include the steps from your automation here? Please make sure to hide any confidential information. Best, Fadoua

Welcome to the Atlassian Community @남기목 ! Only Atlassian has the ability to assist with account problems. I will request their assistance. They will ge t back to you within 2 business days Best, Fadoua

Welcome to the Atlassian Community @Henry Tang ! I will be requesting Atlassian assistance as there is nothing here I can do for you. Only them can control accounts. Best, Fadoua

Welcome to the Atlassian Community @Ehsan ! I am sure the problem has been solved. Please let us know if there is anything we can help you with. Best, Fadoua

Hi @Demus Is this still an on-going issue? Best, Fadoua

Hi @Serge Calderara I guess this is no longer an issue. People think by using Jira as user management, it is Crowd. They see crowd file on the server and think they are using it. It confuses lot of people. Best, Fadoua