Katie Silver Atlassian Team

Hi @Robby let me try to help. You can opt out of Compass components at the project level (via a project admin) or set a default to Jira components at the site level (via a site admin.) Instructions are here: documentation. There are no restrictions on using Jira components and no extra charge for doing so - Compass…

hey Keith, thanks for flagging this. I've put a ticket in the backlog to update this to only show active results. 

Got it @Peter Suyderhoud and so glad you're moving forward! I have heard that request before - to filter or restrict the components that are selectable on a Jira issue. Let me think about how we could fit that in, if it can't come with the first release then I'll keep it in mind for a future iteration. 

Hey Andrew thanks for the tag! I'm scoping out requirements for the first version of hierarchical dependencies right now, along with a new component type called Domains that is purpose built for that use case. Hope to have this out in the next couple months! 

Hi @Robert Quinn , that is because of the Jira Service Management / Compass integration. It's automatic. More details here: https://support.atlassian.com/jira-service-management-cloud/docs/synchronize-your-services-with-compass/ I have drawn up a feature request for the ability to customize or turn off the integration.…

Hi @Robert Quinn , that is because of the Jira Service Management / Compass integration. It's automatic. More details here: https://support.atlassian.com/jira-service-management-cloud/docs/synchronize-your-services-with-compass/ I have drawn up a feature request for the ability to customize or turn off the integration.…

Hey @malcolm chambers , yes this is something we are working on. I don't have an official release date but I can tell you it will most likely start as part of our premium plan. More details to come soon. 

 Hi @Luka Hummel - codefortynine - sorry for the delay, I've been out of office. Can I ask why you want to update the issues? Only reason I ask is that you can still search and query for issues with both Jira and Compass components as long as the name matches. If the name doesn't match and you do need to update it, the…

Hi @kiran.kantrathi , there isn't a way to do this today I'm afraid. However I am collecting feedback like this so we can prioritize it in the future, and I'll add you to the list. I'm hoping we can do it soon, but at present I can't commit to a timeline. 

@Mario Cappellano we are currently working on ways to get basic user access to customers like yourself on the centralized billing experience. I'll ask the PM on that team to give an update here. 

@Taylor Ralston, sorry for the delay in my reply. This is a really good question. You're definitely not alone in your scenario. Totally makes sense the way you described it. I think ultimately this is going to come down to how Atlassian defines "Components" going forward. The long term strategy is to evolve Components into…

hey @Ken Young thanks for the feedback. We are still only at 50% rollout; it looks like your site may not have it yet. I'll also ask an automation team member to take a look at your questions since they know more than me! As an update for everyone - we found another bug so it's currently looking like Monday. Appreciate…

Hey @Ken Young , we're working out the details of this now. When we are closer to releasing the on call and alerting functionality in Compass, I'll make sure to update here. 

We're currently at 10% - there was one small issue we had to fix so we are on track for this being at 100% by Friday morning US time. Thanks for the link - we'll update that ticket once it's out!

@Rafal I have excellent news for you! We are going to start the release of this on Monday and hope to have it out to 100% on Wednesday barring any issues. Will post here as soon as it's done. 

@Srinivaas for your specific situation, please file a support ticket at support.atlassian.com and they can try to assist.

I agree! Glad it was helpful.

Hi @Vladyslav Bakuta , it looks like the work was delayed a little bit, so right now we are targeting end of May. However it is in development still and being actively worked on. I have asked the team for a more updated estimate when available and I'll share it here. 

Hi @Mario Cappellano , Can you confirm which of the two billing experiences your site is on? Centralized or original, based on this page: https://support.atlassian.com/subscriptions-and-billing/docs/understand-the-improved-atlassian-billing-experience/ If you are on the original billing experience, you will need to move to…

Hi @Mario Cappellano , unfortunately not yet! I would love to add Compass to service-type projects. I would encourage you to comment in the Jira Service Management community group with the feature request. I'll add it on my side, but we will need the JSM team to prioritize it as well as us. 

Hi @vibhav_s_mb thanks for your question. Right now we don't have an API component type. However we're working on a few things that will make accessing APIs in Compass much easier and more comprehensive. Similarly, we are looking at documentation inside of Compass as well. More to come soon - watch this space! 

Hi @Joosep Ilves - it's in development now. I'm hoping it will be completed by the end of April, but it could go a little longer. I'll post here when it's out! Thanks, Katie - Compass PM

Here's a new post that answers some FAQ about Compass and introduces new admin controls! https://community.atlassian.com/t5/Jira-Software-articles/Addressing-feedback-about-Compass-components-in-JSW-a-new-admin/ba-p/2645180#M12682

Hi @mpiotrowski , I know we talked over email already, but to clarify here for others reading - yes, you are correct, there is no plan for Team Managed Projects... yet. I do plan to bring Compass components into TMP once we are a little further in our journey. 

Hi @Trenton Letz , sorry it took me a while to get back to you! Here's what we know now: * Compass components are sticking around in JSW. It's a permanent feature that won't go away. * For now, we will continue to offer Jira Components. I think it's a possibility in the future that they be phased into something else, like…

hey @Stephen Costanzo , there is a webinar actually - here is the link: https://www.atlassian.com/webinars/software/track-your-services-with-jira-software-and-compass Labels are a bit less structured than Compass components, but it is a similar concept. However Compass has a ton of additional functionality available to…

Hmm, @Nicola Carraro is that still happening today? I haven't heard about it but if it is, let me know and we can dig in more. You could also file a ticket at support.atlassian.com if you are eligible. 

Hi @Mike Guta , no we don't have a public roadmap yet. I am not sure when one will be made available but I'm sure we'll post in the community about it when it happens. 

Hi @JoEllen Carter , you can opt in for a single project at a time :) 

Hi @P_D_ Foerster , good question. Once you opt out of Compass components, any that you had applied to issues will stay there, but they will be grayed out. You won't be able to apply them to new issues however - only Jira components. You would need to create new Jira components with the Compass component names if you'd…