Wesley Ede

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in Before 2027 planning, ask your customers what still matters Comment by Wesley Ede October 29

Hi Elias, for the JSM route, the key is to sort out sharing first: employees need access to the same ideas before voting can be useful. I’d test that with two portal-only accounts before rolling it out. I’m Wesley, the developer of Wezy Customer Voting for Jira Service Management. On company-managed JSM Cloud projects,…

in How to create a browsable, votable feature request portal in the Atlassian Environment? Comment by Wesley Ede October 25

The point about understanding the problem behind a request is useful. I'd also look at how support is spread across organizations: ten people from one customer organization and ten people from ten organizations can tell different stories. I develop Wezy Customer Voting for Jira Service Management. For company-managed JSM…

in How to Let JSM Customers Submit Jira Product Discovery Feature Requests — Without JPD Access Comment by Wesley Ede October 20

Hi Rick, if keeping your existing portal accounts is the main constraint, one option is to collect votes on the feature requests in JSM. Your product team can then use those requests as supporting evidence in JPD. I develop Wezy Customer Voting for Jira Service Management. In company-managed JSM Cloud projects, it lets…

in JSM Portal-Only users access to Jira Product Discovery Comment by Wesley Ede October 20

Wesley Ede Atlassian Partner

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