Rik de Valk (Brainboss) Expert

Hi @[deleted] , the Atlassian University is the best place to learn anything Atlassian related, after actually getting your hands dirty with Jira project administration. For your role managing projects, the learning path for Jira Project Administrator is probably a good…

 No, the burn-down - when set to 'Remaining time estimate' will show exactly that: the remaining time estimate. This is regardless of status. 

Hello @Khan Mohsin Sikandar and welcome to the community! If you want to understand what is going on with the time tracking in detail, I recommend looking in Advanced Search, filtering your project and sprint and adding the columns * Original estimate * Σ Original estimate * Time spent * Σ Time spent * Remaining estimate *…

Hola @Maricel Farabollini , Voy a probar esto en español 😁 Puedes ir a Colas > Manejar colas. Despues, crear una cola nueva. En el filtro escribe resolution is not EMPTY Completas la creación, y ahora debería tener una cola que contenga los problemas cerrados. ¡Qué tenga un buen día!

Right. So you start with an Excel sheet, you import it into a Spreadsheet Table. That will allow you to edit the Spreadsheet Table straight from the Confluence page. But when you need it as an Excel file, you'll have to export it to XLSX format again. So you're not actually editing the Excel file; but you can start and end…

Hi @Katerina Kovriga _Stiltsoft_ , I really like the Table Filter and Charts app. But if I'm not mistaking, it doesn't do what Vinod is looking for. Nor does the Table Spreadsheet macro. Any Excel sheet will still not be editable straight form the Page. Unless you convert the Excel into the spreadsheet which is native to…

Hi @Vinod , I don't know all apps obviously, but the Team Files does what you want. There are probably other apps that can do the same. https://marketplace.atlassian.com/apps/1216862/team-files-office-365-google-docs-for-confluence?hosting=cloud&tab=overview 

Hi @Tina Thomas , You can use automation to create a linked issue. Sub-tasks might not be the best option, since you mention that these tasks would be executed by other 'support groups'. I assume these support groups work in a different Jira project. If that is correct, sub-tasks is not an option, but linked issues are.…

For new issues, the location in the ranked backlog depends on the issue that was selected the moment that the create button is clicked. The new issue will be created below the selected issue. If no issue is selected, the issue will appear at the bottom. 

Hi @Kalpaj Kuber Parmaj , There's not a lot of information in your question that can help us figure out what is exactly going on. But some common problems that occur in this area are: * Workflow: The resolution of an issue is not being set on the status transition to Done. You can add a post function to this transition…

Hi @Alice Goland , Every issue always has a Rank related to all other issues. But practically you rank the issues related to the other issues in the Backlog, or in the Sprint or in the current Column of the Kanban board. When you move an issue from Backlog to a Sprint it will end up in a position based on the issues hitory…

@Vincent Synan as an alternative to @Mark Segall suggestion to use the API, you can also do a CSV import of issues with these Components. So import 70 issues with one new component each. The import will create the components. After that you delete the 70 imported issues, but the components will remain. Have a nice day!

Hi @s vignesh , You can use the API and expand the changelog. * For a single issue: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-get * For multiple issues:…

You'll have to contact the administrator(s). In data center, the login screen contains a 'contact administrators' link. And in cloud, if you click the Settings menu icon, the menu will contain a 'contact your jira admin' option.

Hi @James Chen , To manage groups you need to be Confluence Administrator. For Data Center: If you are Confluence Administrator, you can click the cog-wheel icon (confluence administration) and click on General Configuration. That will bring you to the Confluence administration screen. The Confluence administration screen…

Hi @Mohamed Tafifet , If you have the app Jira Misc Workflow Extensions or ScriptRunner you can achieve this. With JMWE you can create an event-based action. * Event: issue commented * Scope: the projects and issue types you want to have in scope * Post function: Comment related issues* Which issues: parent issue of the…

Hi @Daniel Shukrun , The hierarchy is used in Advanced Roadmaps. So if you open a Plan (roadmap) you will see the full breakdown. But the backlog is considered (implicitly) a Product Backlog. It is meant to plan and track the Stories. The Epic panel is there to easily assign Stories to Epics and to filter the Backlog based…

Hi @Hernan Caceres , This is only possible with Advanced Roadmaps, which is a Jira Software Cloud Premium feature. Or you can use an App such as Structure https://marketplace.atlassian.com/apps/34717/structure-flexible-jira-project-management?hosting=cloud&tab=overview or Panorama…

Hi @ernesto_davila , If by 'parent-child' you mean the Story to Sub-Task relation, and you want to find all Stories that do not have any Sub-Tasks, I think you cannot do that without Apps. Scriptrunner offers an issuefunction parentsOf where you can provide a sub-query. And you can 'reverse' the query by using the 'not'…

Hi @Nicholas Ren You can use Smart Values to get the Reporters email address and use text functions to manipulate it. But there seem to be some limitations with combining operations and with using operations in combinations with Variables. You can easily get the "gmail.com" part from "john.smith@gmail.com" by using this as…

Hi @Vishal , If in Edit mode it shows the Jira Macro, you can click on it and edit the settings. You can click on Display options and switch from Single issue to Issue table. And you can choose which fields to display. If in Edit mode it shows the URL only, you can remove the URL and insert the Jira Macro. Have a nice day!

Hi @lapacquah_bryant , The short answer: no, JQL will not return any percentages; only flat lists of issues. A long answer: there are Dashboard gadgets that will show percentages. For example the Issue Statistics gadget. For a single-select field these are perfect. The Issue statistics doesn't allow you to set criteria…

Hi @jira_admin_cu I would suggest to set up a Scripted Listener using ScriptRunner. This Listener would listen to the event 'Issue Updated'. And using Groovy you can check the changelog for the event. GenericValue changeLog = event.getChangeLog(); You can iterate through the changelog and see if the specific fields you…

Hello @Mark Schubert , In the Macro settings, you can click on Display options at the bottom. That will expand the 'secret section' where you can configure what to display including the columns. Have a nice day!

Hi @Peter Karam , Yes that is possible. The Scrum board will consider and status that is mapped to the last column in your Board as done. So you can map Ready for UAT to the last column and your burn down will act accordingly. Have a nice day! 

Hi, You can look at the documentation on organizing your lists. On this page, you'll see that category is one of the options to sort / group your issues by in your list. If you need additional attributes to filter your issues on, you can use Components and Labels. Or even completely new custom fields. But the List view…

Hi @Lakshmi Priya On the Backlog, right-click the 3 dots next to the Sprint statistics and choose 'copy link'. Paste it somewhere and you will see that the URL ends with 'sprintId=123'. That's it: you got your sprint ID.

Hi @Stefan Froehlich Maybe you can use the Category to identify projects? This allows you to group and filter on them.

Hi @Nico Ocampo , * Automation are rules that are set up on Project level and can be managed by Project Administrators * Global automation are rules that apply to all projects and are managed by Jira Administrators. * Multi-project automation are rules that are applied to multiple projects and are also managed by Jira…

Hi, @Timo Salo , welcome to the community! This message is often caused by one of the Issue Sources having too many projects in scope. It could be that you have a Board as Source, where the board filter has many projects in scope. Maybe on purpose, but sometimes also cause by an unintended OR clause. Example: project =…