Comments
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For the disclosure part, one workaround that doesn't depend on the chat itself: JSM lets you set an announcement on the help center and on each portal (portal settings > announcement). A short line such as "This portal includes an AI assistant; you can ask for a person at any time" is visible before anyone opens the chat…
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Hi @Anna Wilson , one gap I often see in review workflows, including good ones like those above: the reminder fires, the owner bumps the date, and nothing was really checked. A short written checklist makes "reviewed" mean the same thing on every page. The one I would use: Still correct: steps, screenshots and version…