Gabriela - LeanZero Community Champion

Atlassian staff do read these forums, and you've seen that on other threads, but their own bug-reporting page puts the community beside Contact Support rather than in front of it: "then go to our Trello support page and click on Contact Support to report the bug, or ask for help in our Trello Community". Nobody answering…

Hold the 30k run until you know where PRO-222 went. Atlassian has a KB for this exact operation, updating an Assets object custom field by external import, and the recipe in it is much narrower than what you sent. Verbatim: "You'll need at least three columns: Work Item Key, Summary, and Custom Field. During this setup,…

There is a way that adds no transition. The mechanism everyone has reached for attaches to the status itself. Atlassian's workflow-properties page files jira.permission.* under Status properties, alongside jira.issue.editable: "If you want to enforce restrictions beyond the permission scheme, you can do so with the…

Those numbers close the size theory I pointed you at, so take that one off the table. Trello's developer docs enumerate the caps, and the relevant one reads "Trello allows for 5000 open cards to exist per a board", with the clients starting to warn at 4500. At around 3,400 you are under both, and you would know if you were…

The pop-up blocker is a false lead. That's why the exemption changed nothing. What Ollie is describing sits in the corner of the page, drawn by Jira itself. A blocker governs new windows a site tries to open, and that is a different mechanism from an element the page renders inside itself. So the exemption was unrelated,…

Your evidence has already killed the four answers you're about to be offered. Naming them saves you the thread filling up with them. The semicolon shortcut will come up first, and it does something narrower than people remember. The docs are specific: "By default, only the color of the label will show when viewing the…

Arek's URL route is the one to try first because it skips the menu entirely, so if the problem sits somewhere in that UI you get your file and stop reading here. If it hands you the same undefined file, that rules the browser out rather than in, and the next thing to check is the plan on the Workspace holding that board.…

The sample on that tutorial page will not seed a 1,000-row test, and it is smaller than the page itself claims. The prose says 40 objects, ten of each category. The data block underneath it is 15 rows: four phones, four laptops, three servers, four printers. assets.csv is 15 too, SN001 to SN015. So there is no real-data…

Two separate answers here. The reference is Use workflow properties in the Jira Cloud admin docs. It'll give you what properties are and how the keys are shaped: "You can use workflow properties to add restrictions on workflow statuses and transitions." Take its own health warning with it, because the page is candid: "Some…

The percentage route answers the part you are calling hard coded. A specific number of people from each group pins a count, and that gives you nothing here. The setting underneath takes a proportion. A proportion does not care how big the group is: on 51, eight approvers wants five and twelve wants seven, and nobody…

Your console line is doing more work than the rest of the tests here. There was a Butler regression that produced this exact spinner and Atlassian rolled it back, but in those reports the network tab showed no failed requests at all, everything came back 200. You've got net::ERR_CONNECTION_RESET against…

Permissions rather than licensing, and the invite path is a large part of why it looks like licensing. Start at site level. Settings, then Products, then under Jira Service Management pick Knowledge base permissions, and turn on All logged-in users. Then go per space, in your service space under Project settings >…

Your read is half right, and the half that's off matters. The KB is flat about the move itself: "It is not possible to unlink the workspace from an existing Atlassian Org or move it to a different Org. This is a current limitation." It doesn't say anything either way about what support can do behind the scenes, but I've…

They're two different actions, and that answers most of it. Ben Costello's launch post for Use Rovo calls it "deliberately self-contained and secure, the only data it has access to is the data you pass to it in smart values", and says it "cannot access any projects, spaces, pages". Use agent is the opposite by design, the…

Dave's question is the one that settles this. If you mean the Category on a business project, that's Atlassian's own field, type jwm-category, an option field carrying a separate context per project. If you mean space categories from the admin side, those group spaces rather than work items, so they only reach your tasks…

Arek's answer is right, and the reason that sentence reads ambiguously is that the counter is on triggers rather than on clicks. Your rule's trigger is a per-card condition, so one press of Move all cards in this list generated 250 separate trigger events. Your own log settles it. Runs 250 of 250, operations 250 of 2500.…

Stephanie, 10243 is the one I should have handed you and didn't. Gathering Interest, 27 votes and 20 watchers today, against the 4 on the closed 11598 I did surface. Same capability. That's the live one, and it's where your vote does something. Which rather proves your point about discoverability. I went looking for…

On the three questions, I can't answer them and neither can anyone outside the Bitbucket team. Whether api-token support on that path is planned, deliberate, or a defect is theirs to state. What I can tell you is that the gap is unchanged tonight. I pulled api.bitbucket.org/swagger.json again. file-conflicts/{spec} still…

Hi @Brian Jennings The dropdown in your screenshot offers a specific number, a specific number per group, or everyone. None of those is a proportion. The setting underneath takes one though. That control writes a workflow property whose mode can be a percentage, so put it on 51 and the step works the number out from…

Hi @Benjamin Zhou. JSM does not give the work item an Attachment field the way Jira Software does, so on an empty ticket there is nothing to show or hide. Not your config. The gap is JSDCLOUD-8576, still Gathering Interest on 148 votes since 2019. Atlassian's JSM instruction is to drag the file onto the work item or use…

You can have it, though not out of either table of contents macro. The zone only ever lists what is physically inside its own body, so one per column drags that topic's content into the column with it. That's the squish you hit, and no setting moves the list out of the block it indexes. So the columns go in by hand. Keep…

Hi @AY3. Thanks for posting the log, that is better evidence than anything I had, and Body null answers the original question. On your real one, the page that documents the variables is not the filters page, it is "Work with alert properties". It sits at the URL /docs/work-with-dynamic-properties/, which is a decent part…

Layouts instead of tables, and one named excerpt per topic. Your excerpt side stays, it splits into four, an Excerpt macro round each topic on the source with its own Excerpt name, and the single one you have now goes. On the mirror, drop a Table of Content Zone into each column of a four column layout with that topic's…

Yes, and it is Atlassian's own answer on the macro you are already using. The Include content doc says "If you want to include part of an item rather than the whole item, use the excerpt and insert excerpt macros." On the source page leave the table of contents where it is and wrap only the part you want mirrored in an…

Hi @AY3. I have not found a filter variable that carries the pressed key, and Atlassian's own suggestion for what you are building is OPSGENIE-266, which asks for the auto-attendant to set the priority when the caller dials in. Gathering Interest since 2022, and the Current Workaround section of its description reads None.…

Then it won't give you much over Plans for that roadmap, Des. Everything the app does that Plans doesn't sits in the dependency chain, so with independent features you'd be swapping a timeline you already have for one with no quarter band, only months. The bit that works either way is the per-person load, which tells you…

Hi @James Woyciesjes. LeanZero Management, the app I work on, does all three. Against Plans, which is where you are now, that's the difference. Against Structure and BigPicture it isn't more complete. Narrower. Some of what you remember may be a packaging problem. The Gantt is a separate app from Structure, called Gantt…

Hi Des. On "nothing to lose", plan protection is on by default and there is no switch for it in the UI yet. Build a plan and a Jira trigger starts watching those tickets, so if anyone moves a dependent ticket's start date earlier than its blocker allows, the app puts the date back and comments on the ticket. The post told…

Andrea, on the tracking question. That symptom has its own ticket, JRACLOUD-98814, and its Actual Results name the exact six fields Bryun got back, summary, issuetype, project, description, assignee, status, with the ticket's own wording being that they are always returned and cannot be stripped from the response. It went…

That dormant-grant framing is the better use of it, and you can get there in one call rather than two. Every member object /rest/api/3/group/member returns carries an active flag, and the v3 spec's own example for that endpoint shows active true and active false sitting side by side in the same response. So run it once…