Jack [AppFox] Atlassian Partner

Teams in their current format are not as useful as they could be. We'd love to allow people to ask 'Teams' for approval on pages from Confluence (using the Approvals for Confluence App), instead of duplicating the functionality ourselves. Similarly, it would be useful to compare 'Teams' against one another with 'Pulse for…

You should definitely configure the Content Security Policy (CSP) for your Apps in the Cloud. CSP reduces the attack vector of all kinds of vulnerabilities, e.g. * Prevent inline scripts from running * Restricting the domains that images, scripts, styles can come from Sometimes, just by answering these questions, you can…

Thanks for sharing Gonchik! It will be interesting to see if this has a real-world benefit - e.g. does it improve specific actions in the product more than others?

You're correct, I don't think it solves that problem. I haven't done that particular action before, but the location would be as follows for your jar file: JIRA/atlassian-jira/WEB-INF/lib I'd be interested to know if that works for you.

We are using version 3 and although it is marked as beta (and subject to change), we have not had any major changes impact our usage of it so far. To be honest, they work pretty much identically with that endpoint: * /rest/api/2/user?accountId=x * /rest/api/3/user?accountId=x We just have to remember to use account id…

Assuming you're using Server/DC, you should be able to add to these web-sections using either: * a simple plugin, with the web-item in the atlassian-plugin.xml * the 'Script Fragments' feature of ScriptRunner

Hi @DonPerera, Jira is built on the OSGi model, so you can bundle packages into other plugin files and mark them as 'provided' - this is how your plugin can access the Jira components - as in the *.pom file, they are marked as such - this would reduce your main *.jar file as requested. That said, this sounds like a bad…

Hi @Mikhail Zalygalin If you do not add the 'bootdelegation' environmental variables, then the application will fail to start as the AppDynamics agent will cause issues. This is discussed on the following pages: https://confluence.atlassian.com/jirakb/using-javaagent-with-jira-790793295.html…

Thanks Gonchik for sharing a real-world example of NewRelic in respect to Atlassian apps. I haven't seen the RUM/AUM features of NewRelic before, but based on your screenshots, it looks incredibly useful for finding regional bottlenecks - the graphs for the RUM especially. This in combination with the new CDN features…

You're on the right path - e.g. if you rename the users to match the ones on the existing system (or ones you have created/synced), then the merge will 'match' up the users. Something like the following would work * Export Cloud (Full Backup) * Import into Intermediate (Full Import, Latest Jira) * Deal with inconsistencies…

Hi Robert, Exporting a Cloud instance will export the whole dataset - so the best route is to migrate all of the data in one go, as you'll save time (but you may want to perform this out-of-hours). You can import the exported data into an on-premise system as long as you're running the latest Jira version - which is 8.0 at…

It's a shame the tool is being removed - it was increasingly feature-rich and just worked. I always imagined the features from Clementine evolving into a core part of the Atlassian Cloud functionality, integrating the applications (and potentially Apps) together. It added in the missing functionality that provides…

The solution to this is not too difficult if you understand the data structure of the integration and a bit of scripting experience. Note you only need to do this if the Page ID's are going to change (e.g. when you import a Space individually). The easiest way to perform this task is to iterate over the imported Jira…

Count me in!

I now recommend the new Enterprise releases that Atlassian will provide bugfixes for until their EOL. Previously, we reccomended 6 month upgrade cycles, but as others have said reliability is more important than the risk of bugs and in the past this has caused big problems after go-live (sometimes requiring a minor version…

Hi Ridwan, I don't think you'll have any option but to edit the Workflow that comes with Jira, as you are using it for a purpose other than the one it was intended for. Given this, there is a graphical drag/drop editor for the Workflow, but you will probably need a plugin like ScriptRunner for Jira or Misc. Workflow…

Hi Ron, There are no clearly 'better' cloud service provider for hosting - which one is better for you will mainly depend on how it is you end up deploying the application using their components. Atlassian themselves (or the last time I checked) use Amazon Web Services (AWS) to host their own Cloud services, so this may be…

Hi Francis, We we're hit with this too! It is very concerning that this has not been taken more seriously, as many customers have public-facing Service Desk implementation and this could cripple a system - not to mention being a right pain the ass! Are you affected by the following bug?…

Hi Ridwan, You could use Jira in this way - I would suggest using a single (non-admin) account if this is an integrated application, and then use a field other than Assignee/Reporter to store information on this (e.g. an email or ID) in a text field or store this information separately from Jira. This will enable you to…

Hi Shwetha, You can migrate from Atlassian Cloud to your own infrastructure, but must run one of the supported databases: * PostgreSQL (best) * MySQL * MS SQL * Oracle Neo4j cannot be used as it is not supported as it is a graph database, not a relational one. More information is available on the Atlassian documentation…

Really good article Daniel - it's a topic that isn't discussed enough - especially on multi-million issue systems. I noticed that especially scoping down Custom Fields to their correct mappings can increase the speed of any operation that accesses or changes issues (e.g. Search, View, Create), as it reduces the amount of…

Let me start off with a handful of good and bad things I've seen over the last few years - Jira Software Cloud focused - I focus on the application over the more organisational aspects like a good Scrum Master and following Agile Practices correctly ;): Successful * Using Dashboards and creating Dashboards for each of the…

You just need to wrap the script in <script></script>.

The text seemed to disappear on that post! I use version Oracle OJDBC 12.1.0.2 with JIRA 7.1.0 as it avoids 'Protocol Violation's errors during standard operation that the packaged versions seems to experience on 12c. You would need to test this against your version of JIRA if you intend to swap before your upgrade.…

https://jira.atlassian.com/browse/JRA-60604