HEMANT SAINI

@Meghan Fowler This is a pretty common pain point with Trello + email integration. Once a card is archived, replies to the original email unfortunately don’t automatically bring it back or create a new card. Here are the realistic options right now: * Don’t archive right away – Instead of archiving completed cards, move…

in Is there a way for an archived card to be moved automatically to a "queue" box if replied to? Comment by HEMANT SAINI July 7

@Darryl Lee i work in restricted env so i cannot publicly publish code & other stuff. There are penalties involve.

in Rovo Says 50 Users Found. You Have 500. Here’s the Fix Comment by HEMANT SAINI July 7

@Steve Anger The error “You can only install for a team” is outdated Bitbucket Cloud wording from before Workspaces existed. It appears when the AWS CodeStar app thinks you’re trying to install to a personal account, even if you’re actually in a Workspace. AWS CodeConnections / CodeStar installs only at the Workspace level…

in Bitbucket blocks AWS CodeConnections app with "You can only install for a team" Comment by HEMANT SAINI July 6

@Katharine Wilson-Jarvis This issue often happens when the only board admin leaves. Trello sends the access request to their email, but if that account is deactivated, the request goes nowhere. Here are the options that actually work: What you can try now Check for other admins on the board If you can access the board…

in Requesting Access to Board When Admin Has Left Company Comment by HEMANT SAINI July 6

Hey @Anirudh Karthik few teams ran into this exact error last month while testing a Forge app. That “Something went wrong on our end” page is frustrating because it hides the real reason. A few things to check that usually fix it: 1. Admin permissions Manage Apps only works if you’re an Org admin or Site admin for that…

in Manage Apps Not Working Comment by HEMANT SAINI July 6

Hey @Darryl Lee and @Jordi Romera , appreciate the interest! I put together this Forge Action to get around Rovo’s 50-user limit when checking Jira group sizes. Here it is: manifest.yml modules: rovo:agent: - key: group-counter-agent name: Group Counter Agent description: Gets full group member counts for Jira prompt: >…

in Rovo Says 50 Users Found. You Have 500. Here’s the Fix Comment by HEMANT SAINI July 6

Hi @Fatima AALLA No problem at all. Since you’re new to Forge, here’s the full step-by-step to analyze 1,000 plus Jira issues with Rovo plus Forge. This bypasses the sampling and row limits. Goal Use a Forge Action to pull all issues with pagination. Do the counting or grouping in code. Send only the summary to Rovo for…

in Rovo Agent Inconsistent Results When Analyzing Large Jira Backlogs Comment by HEMANT SAINI June 25

Hi @Fatima AALLA Happy to help! Since you’re new to Forge, here’s the full path to get your Rovo agent pulling complete group membership plus last active data. This is the setup we use for access reviews: Goal Build a Forge Action that Rovo can call. The Action uses Admin APIs with pagination. It returns the full user list…

in Subject: Rovo Agent Unable to Retrieve Full Atlassian users Comment by HEMANT SAINI June 25

https://support.atlassian.com/contact#/

in Is it possible to get a refund for a subscription? Comment by HEMANT SAINI June 25

Hi @Marie -Teamlead- Thanks so much for the kind words — glad it was useful! You’re 100% right about the JS redirect bridge. We only use it for external channels we fully control: our blog, docs, ads, newsletters, partner sites, etc. Inside Atlassian Community we never post the bridge link. Atlassian’s community guidelines…

in How do you track traffic and build a proper marketing funnel with Atlassian’s attribution gaps? Comment by HEMANT SAINI June 25

Hi @mkurdi Thanks for the extra detail. If you did not check Attachments, Links, or Comments, but the files still showed up, there are two common reasons: 1. The files are embedded in the Description or another text field Jira Clone treats inline images in the Description the same way it treats comment images. Even with…

in Clone without attachments is still adding the attachments Comment by HEMANT SAINI June 24

Hi @Marie -Teamlead- You are not alone. The attribution gap is real and it keeps a lot of us up too. Atlassian Marketplace strips most referrer data on purpose. When a user clicks from your site or a community post to marketplace.atlassian.com, the referrer is dropped. UTM params also get stripped if the user navigates…

in How do you track traffic and build a proper marketing funnel with Atlassian’s attribution gaps? Comment by HEMANT SAINI June 24

Hi @Fatima AALLA You are seeing current Rovo platform limits. I hit the same thing when testing on a 2k issue backlog. Quick answers to your questions: 1. Are there limits on how many Jira issues Rovo can analyze in one request Yes. Rovo can retrieve a large set with JQL, but the analysis step runs on a smaller context…

in Rovo Agent Inconsistent Results When Analyzing Large Jira Backlogs Comment by HEMANT SAINI June 24

Hi @Fatima AALLA You are hitting current Rovo platform limits. I ran into the same thing building an access review agent last month. Short answers to your questions: 1. Can Rovo call Atlassian Administration REST APIs Not directly today. Rovo Agents can only use the tools Atlassian exposes to them. The Admin APIs like…

in Subject: Rovo Agent Unable to Retrieve Full Atlassian users Comment by HEMANT SAINI June 24

Hi @Sagar G M use below path 1. Which Udemy course did you find most useful The one by Ravi Lachhman called Confluence Cloud Administration ACP-220 Complete Course was the closest to the actual exam. He covers permissions, space admin, automation, and analytics with real demos. The practice questions at the end are similar…

in Looking for Udemy Course Recommendations for ACP-220 Confluence Cloud Administration Exam Comment by HEMANT SAINI June 24

Hi @mkurdi This is expected behavior in Jira. When you use Clone and uncheck Include attachments, Jira only excludes attachments that are in the Attachments section of the issue. If the files were added inside comments, Jira treats them as part of the comment content, not as attachments. So when you clone with Include…

in Clone without attachments is still adding the attachments Comment by HEMANT SAINI June 24

Hi @Lara Lopez Garcia The Connect assets project option only shows Jira Service Management projects that have an Assets object schema linked and the schema is set to Used in the project. That is why only one of your four service projects appears. The other three likely do not have an Assets schema connected yet. Here is…

in How does linking a software project to an assets project work? Comment by HEMANT SAINI June 24

Hi @Anton Zhuraulevich You are right. Right now Trello only logs when a checklist item is checked or unchecked in the card activity. It does not log when the item itself is created or when the text is edited. That makes it hard to audit when bugs were added to a checklist, which I agree is important for QA and triage. A…

in Checklist item creation doesn't seem to be logged in a Board activity Comment by HEMANT SAINI June 24

Hi Kevin Ran into the same limitation. Confluence Automation does not let you query or loop through Database rows based on a date field yet. The automation triggers are still pretty basic for Databases compared to Jira. Two workarounds that people are using right now: 1. Jira Automation plus Confluence Databases If you…

in Confluence Databases - Automate from values Comment by HEMANT SAINI June 24

Hey Community We are celebrating teams that are ready to break old ways of working with a mega badge challenge. Shatter the Service Quo Break Stuff Earn Badges is all about exploring the Atlassian Service Collection, learning how AI is transforming service management, and earning some awesome badges along the way. All in…

in Get ready to Shatter the Service Quo! Comment by HEMANT SAINI June 24

@Olha Yevdokymova_SaaSJet How to Build a Jira-Based Tax Intake and Approval Workflow Jira works great for tax season because every client becomes a trackable issue with clear statuses, approvals, and due dates. Here is a practical setup you can implement today. 1. Pick your project type Jira Work Management is best if your…

in How to Build a Jira-Based Tax Intake and Approval Workflow Comment by HEMANT SAINI June 24

Hi @Калугина Ольга, Sorry you got charged unexpectedly — that’s frustrating. Trello Standard is billed per workspace member, so if you had 10+ collaborators in the workspace when the renewal processed, the system would auto-charge even if you reduced members right after. The Free plan allows up to 10 collaborators per…

in Is it possible to get a refund for a subscription? Comment by HEMANT SAINI June 24

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