Viswanathan Ramachandran Community Champion

Is your account managed by organisation? then contact the IT admin/team to handle your requests? or ask someone to raise on behalf of you. Or you can still raise support ticket with secondary account - choose Account login/email issues and mention the details of your primary account.

Hi @Narmatha A For scenario 1 Root Cause: Custom agents do not perform fallback multi-step searches unless explicitly commanded in the system instructions. Solution: Define an explicit Fallback Execution Chain and explicitly enable your search tool in your Agent settings. For scenario 2 Root Cause: Rovo uses semantic…

Welcome @asadiq Yes this community is very agile. If you haven't visited https://community.atlassian.com/learning is a great place to start your journey and top of that, you can participate in discussions, Q&As and attend local events and what not (create articles, share ideas) and it never stops.

Yeah, absolutely. Under normal, expected behaviour a branch must display in the Jira Development Panel as soon as it is created even if it has zero commits pushed to it. 

Hi @Aaron Sterling Unable to reproduce on my end, branch updated though it took a minute. This points to an issue with webhook delivery or Jira DVCS indexing latency on your specific workspace rather than a global breaking change. * Check Bitbucket Webhook Logs: Go to Repository Settings > Webhooks, find the Jira…

Nice one @Danut M _StonikByte_ Losing/ native functionality causes short-term friction. Atlassian would say this as a core objective such as * Eliminating Technical Debt * Functional Limitations * Unified Reporting System And bring long term platform benefits such as * Improved Performance and Reliability * Better…

Hi @Ville M you mean atlassian account or any subscriptions? For account deletion - https://id.atlassian.com/manage-profile/account-preferences Please note you may not be able to delete if you are assigned as technical or billing contact. The delete message itself says you the details. You can also set email preferences…

Hope you also checked there are no rules or automations?

Hi, On your settings - applications - do you see any 3rd party authorisations? Or your Trello bot installed on any of Google space or chat rooms?

@Gabriela - LeanZero makes sense. Thank you for the explanation.

Echo @Gabriela - LeanZero Test by temporarily granting the service account's API token the read:confluence-content.all (classic OAuth) scope or adding read:confluence:agent-interface. Alternatively, verify if updating the MCP connection URL to [https://mcp.atlassian.com/v1/mcp] resolves the underlying pathing issue…

Nice one @Brita Moorus Lets have the conversation and begin the journey. Welcome aboard. 

Hi @Jeremy Wood I'm not aware of any apps either. Personally, I wouldn't recommended. As you mentioned, if there are many multiple groups and more members, loading in Confluence might lead to performance bottlenecks. Here is how you can tackle it: Option 1: Build an Atlassian Forge Custom Macro If you strictly want live…

Hi @Stephen Williams See https://support.atlassian.com/loom/docs/delete-your-account/ If you're the only admin, then you have the answer. Contact Loom support team. 

Hi @AGASTYA SHARMA Thats thoughtful question. Here is my breakdown Strategic GoalRecommended PathWhy?We want Atlassian Rovo to search our Google Drive, Slack, and Figma.Native ConnectorFully managed, zero maintenance, handles indexing and permissions natively within Atlassian Cloud.We want developers using Cursor/Claude to…

Hi @Veronika Chachkova I Stiltsoft Thanks and well said. If companies enforce the structure and culture the very beginning, it will be a smooth ride. If you miss it initially being generous and then looking at the mess and later turning out to be a bad cop is something normally happens. And I agree that search in…

Hi, You can create 8 individual Scrum boards using existing saved filters based on Components. * This gives each team independent backlogs and sprints without moving tickets. * Use Plans (Advanced Roadmaps) to pull all 8 boards into one master timeline for high-level progress and dependencies. * Sync all teams to the same…

You’re right, I didn’t answer your question directly. I can't find docs on this. I'd assume an active DC licence is needed for a supported bridge. For yours, I’d ask Atlassian to confirm this in writing for your versions.

Glad to know and well done for sorting out. So I take this as corrupted cache? Cheers

Hope IT team sorts out for you. The AI bot thing is like a speed bump. You need to slow down. You miss it, you know how it feels :) Funs apart, if IT team can't help you can see above image, click need more help which helps you to see the submit support ticket.

hi @Rebekka Heilmann _viadee_ No personal experience. But in my opinion the key distinction is between the Cloud and Data Center licences. It may continue to work for read/search use cases, but I would not build an archive strategy on that assumption. The connector still depends on the DC instance, its APIs,…

Hi @Valerie We are the community team. Please reach out to https://support.atlassian.com

Hi @zhiru cao Status page looks alright. So its not wider incident issue. It looks VS Code can’t reach it. The extension itself loaded, but its supporting process is unreachable. Can you check ? * VPN, proxy, firewall, or corporate network blocking it * Expired/invalid Atlassian sign-in session * The Rovo Dev extension…

Hi @zhiru cao IDE access requires a paid Rovo Dev Standard subscription; it is unavailable during a Rovo Dev Standard trial. The official setup flow also specifically requires generating a Rovo Dev-scoped token through the VS Code sign-in flow. The most likely causes are an incorrectly scoped token or a proxy/firewall…

Hi @zhiru cao Are you on standard plan? See https://community.atlassian.com/forums/Atlassian-AI-Rovo-articles/Rovo-Dev-Trial-A-Beginner-Friendly-Guide/ba-p/3264039 

Hi @Saishiva K This is usually caused by stale OAuth/Dynamic Client Registration state after Atlassian’s auth-server migration. Claude Code starts the login with one client registration, then attempts to exchange the code without the matching client details. Fix: remove and re-add the Atlassian MCP server using…

Hi, This looks like a tool/version mismatch rather than a JQL issue. The MCP server is reachable, but it does not expose searchJiraIssuesUsingJql, so the request fails before Jira evaluates the query. Recommended steps: * Update the MCP endpoint to https://mcp.atlassian.com/v1/mcp/authv2 * Reconnect/re-authenticate the MCP…

Hi @Sayan Nayak I'll be honest. Glad this is happening and is an useful feature and had been in wait for years. We still got 3 years life on Data Center bringing now feels "It’s too little, too late". The article is clear and helpful as an overview, but it I feel it is missing more operational detail for Data Center…

Hi @Tania See https://jobs.apwide.com/ 

I hope you have admin permissions ? Jira URL - admin cog icon - system (jira dmin settings)- announcement banner (left sidebar)