Himanshu Tiwary_go407r Rising Star

Hi @AKSHATA BIRADAR This might be happening due to the high number of attachments on the ticket, since Jira often fails to load/preview attachments when the number is high. You may want to give it a try in an incognito mode or another browser just to see if the problem is on the side of the browser or caching. If that…

Hi @Carlos A_ López Ortín It doesn’t seem like there is anything wrong with your implementation. Tempo is migrating OAuth to the Forge platform, and this causes some issues during this process that make the application return this error since it redirects you to the authorization URL for the previous platform. Since you’ve…

Hi @Mark Welcome to the community As suggested by the members the mentioned functionality is not feasible via., portal only upload But still there might be alternatives not fully as per with the mentioned use case with the Script runner app or creating a custom forge application that creates a different page enabling…

Hi @PRAMOD KUMAR REDDY KASIREDDY Looking forward to connect with you regarding the opportunity Please find my email: himanshutiwary605@gmail.com

Hi @Mark I had the same problem too, and in my situation, it was due to the fact that the users were created using two different methods, namely, the first method involved creating the users as portal-only accounts during the issue import process, while the second method entailed creating them as Atlassian accounts using…

Hi @Rhys Gottwald As mentioned by @Bill Sheboy Yes, indeed, there is a potential solution, The most likely route would be the “Send Web Request / REST API” approach: create the folder first retrieve the ID for that folder/page create the sub-page using the parent ID If you don’t have access to REST API, your only choice…

Hi @Sandra Mack Confluence Guest is allowed to have only one space. You can determine where the guest has access by navigating to Confluence Administration -> Guests or by going to Space access and searching for the particular guest. Once you identify the space where the user has access, you will have to delete him/her…

Hi @Ralvie This normally occurs because the event IDs that you are sending in your payload do not match what Jira is expecting. Here are the accepted IDs for worklogs in Jira: worklog_created , worklog_updated , worklog_deleted Sending anything other than the above will result in an “Invalid event ids” error in Jira.…

Hi @marjan Welcome to the community! This is usually a problem in sending emails through a university Outlook account rather than Bitbucket itself. Request the workspace administrator to verify if the email address has been registered under Access management. If so, sign in using the same email address, because there will…

Hi @Prompt CodRads Code And Backup Welcome to the community ! This doesn’t seem to be a problem with the workspace name at all. prompt-code seems alright; the real problem appears to be the incomplete Bitbucket provisioning and the activate-product 403 error. My suggestion would be to create it via admin.atlassian.com…

Hi @Tete , Yes, possibly but what this means is that your repositories are likely located under another workspace, not that they have been deleted. The repositories created prior to workspaces were migrated to workspaces, which means the first step would be to look into All workspaces and other Atlassian accounts that you…

Hi @Peter Klobusnik GC can't be triggered manually by you within Bitbucket Cloud, which must be done by Atlassian itself. However, when your workspace goes beyond the 1 GB limit, then the problem lies with the files being present in the Git history. Therefore, the solution would be to clean the Git history and push the new…

Hi @Zsoff Umami , More than likely, this email invitation is not really the issue you will have an existing Atlassian account on your personal email, which would lead Atlassian to directly link your account rather than send a new invitation. The first thing you should do is go into Admin -> Directory -> Users and see what…

Hi @M Chandra Shekar , Bulk creation of Quick Filters in Jira is not possible across various Kanban boards. The Quick Filter configuration happens on an individual basis, meaning that each board must have its own Quick Filters. Best approach: Create a saved filter and then refer to it within the Quick Filter JQL in every…

Hi @jodi_klein , In this case Alsatian is someone you can expect help Create an urgent tone in the ticket and mention The Name of Cloud Site The estimated date/time when the Confluence site was disabled/deleted. Whether the entire site was disabled or the subscription for the product only. That you are requesting to…

Hi @Jim Gilliam , In case all that happens inside the Confluence instance is working as an internal knowledge base, with everything being logged in, Google Search Engine will never even try to crawl and index it. It only works in case you have the “Anonymous Access” option turned on. In that case, your pages may be crawled…

Hi @Jyotsana Kandani Once try Going to your Identity Provider (Azure AD / Okta) Remove or deprovision the user there (or remove them from the synced group) Wait for the sync, the user will be removed from Atlassian automatically After that, you’ll be able to clean them up fully if needed.

This is the perfect example of what "integrated" should actually be. A lot of teams think they're integrated because data is flowing in one way, but without the bidirectional sync and visibility, it only serves to create more confusion. The effect it can have on prioritization and minimizing meetings is quite telling.…

Hi @Adeline Ndacyayisenga In Addition to what @Andy Rusnak This is actually coming from Slack’s link unfurling feature, not your Jira notification rule. So, if someone is typing an issue key like ABC-123, the Jira app will auto-expand this as a preview of the issue. There is no way to properly toggle this off inside Jira.…

Hi @Muhammad, Najmah , I ran into this problem before and it is quite annoying. What probably happened is that the editor just glitched and the table is still there but not properly loading. Go to Page History (... -> Page history) and open a previous version before the edit and then restore it. This will get you the whole…

Hi @Patrick Wende , I ran into this too recently. Same symptom: 200 OK but empty entities. What's happening is nothing is “broken” on your side. Atlassian has locked down the Teams API endpoint. The endpoint only returns data if the token has the correct org level permissions. Somethings I tested to get it fixed were…

Hi @Clayton Welcome to the community I faced the same situation But what I found was this behavior cannot be changed in Jira at the moment. In Software projects, the subtasks are always expanded in the board by default. There is no option to expand or collapse them like in Business projects. What I actually did was I…

Hi @Julian Haines , You are using the wrong syntax for this. aqlFunction() is for JQL issue searches when you are searching on an Assets field within Jira issues. If you are searching directly within Assets, you need to use normal AQL syntax instead. Try:SubProduct = "BUD (Budgeting - Outturn and Plans)" If you are still…

Hi @Vincent Borriello , Welcome to the community!! This is not possible with AQL. AQL will help you access related records, but it will not automatically display the Country from the related Site object when you select Study Site Personnel on the ticket. The way to make this work is to add a separate field for Country and…

Hi @Gianluca Boezi Welcome to the communiry!! I don't think Jira Service Management support's that out of the box. and yes, you can add a date field to the request form, but you can’t automatically display a dynamic value such as "next Wednesday" before creating the ticket. Default values are static, not dynamic, i.e.,…

Hi @Syed Abbas Jehangir , From the screenshort what you have shown, you currently have view-only access to the workflow, which means you cannot directly add an approval step in the workflow itself. If you want to handle manager approval through Automation, one possible approach is:Create anew Ruletrigger the rule when a…

Hi @Sanpei_Kaoru , Make sure they have jira access first If they have the access to the instance and you are the admin for the perticular T3 project you can grant them required access roles as per there requirement Go to project setting -> people and access -> add users grant roles If you don't see the users name popping…

Hi @James Gauci Something very similar happened to me once after a cancellation While Atlassian does promise a 15-day retention window, the site does not always restore itself after a resubscription. In my case, the site remained inaccessible until Atlassian manually restored it. What I did was Create a support ticket via…

Hi @Samantha Hoschek , Welcome to the Community!! My recommendation would be to Use one JSM project for change requests, with change types such as* Standard for low-risk, repeatable changes * Normal for planned Epic build or workflow updates * Emergency for urgent production fixes You can follow this flow for the required…

Hi @Gillurixcy , Welcome to the Community!! My recommendation is to keep your .NET membership card system as the system that generates and stores the cards, and use Jira mainly for workflow tracking, approvals, and exception handling.My Approach would be* create one Jira issue per batch of membership cards * use sub-tasks…