Vansh V Singh

Hi @Jennifer Powell Yes, this is available in premium and enterprise for now

in 🚀 New: Set Up SLA Notifications Right From Your SLA Page Comment by Vansh V Singh June 15

Live Chat is now generally available, please try and share your feedback

in 📣 Get Early Access: Rovo Service request resolution, Employee Live Chat in Jira Service Management Comment by Vansh V Singh April 16

@tom_clewes Please sign up through the form, we will onboard you in a couple of days

in 📣 Get Early Access: Rovo Service request resolution, Employee Live Chat in Jira Service Management Comment by Vansh V Singh February 13

Hi @Mathew Lederman We will be building Slack/MS Teams integration of Employee Live Chat soon, but for now, it will work on the Help Centre with Rovo Service. It is meant to be a escalation mechanism when Rovo Service is unable to resolve user's query. Please sign up for EAP, try it out and share your feedback

in 📣 Get Early Access: Rovo Service request resolution, Employee Live Chat in Jira Service Management Comment by Vansh V Singh January 29

Vansh V Singh Atlassian Team

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