Oleksii Melnyk _MOY Apps_ Community Champion

Hi @ghata.singhal and welcome to the Community! Since you’ve already confirmed that your channel access and global customer permissions are set to open, the best first step is to jump into your service project and inspect the Processing logs via Project settings > Channels > Email > View logs (see Atlassian’s guide on View…

Hi @Neo Apps! Until 3 December, the cap that can stop you is runs, not steps. Watch both: runs this month against the cap in Jira settings → System → Global automation → Usage, and steps in Atlassian Administration → Insights → Platform usage, where steps so far ÷ days since the reset × days in the cycle gives your month.…

Hi @Dayna Portillo , Sami's answer settles the counting, trigger criteria included. Since you mentioned tracking your rules, a shorter way to see steps per rule on some sites, and two rewrites the thread has not spelled out yet. Steps per rule, without the multiplication. Sami's route, performance insights times the…

Hi @Tanner Jenkins , two of your questions have a definite answer in Atlassian's usage doc, and a third has a new place to look. Yes, a trigger that fires and matches nothing is a step. The doc lists five outcomes that are charged, and NO_MATCH is one of them…

Hi @flaimo and @Calvin , adding the part of this that is checkable before you press Confirm on the bulk edit, since that is what Calvin asked. Which rules will fire. A bulk edit raises one event per work item, so every rule whose trigger matches runs once per item: Work item updated rules on any edit, Field value changed…

Thank you @Anwesha Pan ! If you try the references approach for counting assigned seats, I’d love to hear how it works with your schema.

Hi @Maria Ciobanu , the answers above cover the schema and the reminders well. One thing worth adding before you build the expiry rule: track seats, not only dates. At renewal time the question is rarely "when does it expire" alone, it's "how many seats do we actually use". Natively: Give the licence object a Seats…

Hi @Mina Sultan , adding one more path to Gabriela's answer, since the department is two references away from the PC. In Assets search (no dashboard) you can already get the list with AQL, using dot notation through the references: objectType = PC AND "User"."Department" = "Finance" Use the exact names of your reference…

They deserve it! Congratulations!

Hi @Hamza_Elevatic! One or two times a year, but I think it's because we have an annual plan

Hi @Vicky Pagnaer and welcome to Atlassian Community! List View Even with items selected via checkboxes, Jira doesn't pass the issue context to the space-level automation button. This is a known gap — the button simply has no "selected issue" awareness in List View. The official KB confirms: an issue must be actively…

Great initiative! 

@diem_tran You're welcome. In this case, you can accept the answer to mark this topic as Done.

Hi @diem_tran Welcome to Atlassian Community. What kind of usage analytics do you mean? If you created the agent or have management permissions, you can view detailed statistics directly in Rovo Studio: * Open Studio via the Atlassian app switcher. * Select Agents from the left-hand menu to open your library. * Click on…

Hi @Michael Miller First of all, it depends on which region you operate in. Some regions may have their local popular sites. In most cases, I prefer to use LinkedIn. 

Hi @Jensine Chung and welcome to Atlassian Community. Can you please add some details, such as: 1. What type of project do you use? 2. Did you add a new work type to the work type scheme?

Hi @Büşra Öztürk! So I understand correctly that this is a feature request for Atlassian? Either way, here's what I'd recommend as a workaround: Rename the project you want to archive — add a prefix like xxx_ to the project name (e.g., xxx_ProjectName). This will push it to the bottom of your project list and keep it out…

Hi, and welcome @Robin Hendrix ! Projects & Goals doesn't have a built-in timeline with dependencies. For a cross-team timeline with dependencies, you need Plans (available on Premium/Enterprise). At the single-project level, there's Board → Timeline, but it only shows epics within that project — no cross-project links. If…

Hi Atlassian Community, Let's connect and build together! https://www.linkedin.com/in/melnyk-oleksii/

Wow, I'm going to try it immediately!

@Kevin Thibeault Hi! Yes — this is definitely possible. Depending on your current Assets structure, it may require some adjustment of attributes. But this is fully configurable and manageable. One quick question — do your HR users currently have access to Jira (with licenses), or are they working only through the JSM…

@Arkadiusz Wroblewski totally agreed with you!

Hi @Kent G and welcome to the Atlassian Community. First of all you need to use Branch rule / related work items with Type of related work items = Linked work items Than in this branch, you can check the work item type/request type.

Hi @csenge.virag.kiss and welcome to Atlassian Community! Please check Advanced field editing using JSON. The reason your existing choices are being overwritten is because you’re using fields (set).For multi-select fields you must use update with add / remove / set. Here’s a short example showing all options for a…

@Dr Valeri Colon _Connect Centric_, great idea with Live Docs! I didn’t even think of them at first

First — but certainly not the last!

@David Losonczi pls check @Marc -Devoteam- comment with links there

Hi @David Losonczi , No specific feature request for auto-subdomain support, but check this related open issue for wildcard ideas: https://jira.atlassian.com/browse/JSDCLOUD-973—add your vote or details to push it! No public timeline yet; last update was 2021. For now, manually add each subdomain as a workaround, or use…

Hello @m.koike.034781 ! Everything works for me. What error are you facing?