Anwesha Pan Expert

Hi @Jayme Halbritter It might be cache issue. You could try the below troubleshooting steps to resolve it: Step 1: Force a sync & clear Board cache Open the Trello app. Press Cmd + R (on macOS) or Ctrl + R (on Windows) to reload the view. If on desktop, press Cmd + Option + I (macOS) or Ctrl + Shift + I (Windows) to open…

Hi @Peter Baschan Since you do not have access to the Confluence Source Editor plugin, here are the few standard UI methods to define the columns alongside your dynamic query: Method 1: Use native "Insert Markup": Confluence Server includes a native Wiki Markup converter in the editor toolbar. It constructs the macro…

Hi @jenny If the checklist disappears immediately upon closing/archiving the card, a board automation rule may be was created or edited recently that cleans up or deletes checklists. You could try the below troubleshooting steps: Check for automation rule In the board header, click Automation (the lightning bolt icon)⚡️.…

Hi @Stephen Church This behavior typically occurs when the Trello bot/integration is installed in your enterprise chat platform (most commonly Microsoft Teams or Slack) and is triggering automated morning and end-of-day digests or standup reminders. You could try the below troubleshooting steps depending on where the chat…

I would suggest to add a new site using your same account since you cannot go through the support channel @Marcelo Lopez! 🙂

Ah! that's the disadvantage of being on free plan 🙁 so sorry!

Hi @Riley PICU Sorry for the delayed response since Friday I was out. Looks like might be your enterprise-managed browsers are enforced with restrict sign-ins to company Google accounts only, which might be blocking personal Google/Gmail accounts. Below are few suggestions to bypass the Google authentication: Set a direct…

Hi @bryan_cass Yes, you have diagnosed the situation correctly. Is this a Free-Plan Limitation? Yes, this is an official limitation of Trello’s Free plan. On free workspace, admin permissions and board admin permissions are completely decoupled. Being a Workspace Admin allows you to manage members and workspace-level…

Hi @Nipun Kumar, Vodafone When you are unable to edit or add a value to RAG comment during a Jira Bulk Update (Bulk Edit), it is most likely caused by how Jira handles custom fields across multiple issues. You could follow the below workaround and see if it helps: Filter specifically for the tickets you need: project =…

Hi @Dan Capps I know Atlassian engineers are working on it but not sure when it will be released. You can check and keep an eye on their official site for any future updates - Cloud Roadmap

You are welcome @Linda Noonan 😊 Have a good weekend!

Hehehe! Thanks @Matthew Sinclair 😂i think its friday what's making us not to think straight 😉

Hi @Linda Noonan It looks like, there has been some name changes of the agents when Atlassian officially published and rolled it into production. As per your screenshot 2 of the agents are already mapped to existing agents that you are looking for: Transcript Insights Reporter—> Meeting Insights Reporter Work Organizer —>…

Hi @Leanna Hall Since this is happening across the team, the issue is almost certainly shared across your network or security setup. Here are few steps to identify the cause and resolve it: VPN, Firewall, or Proxy: Enterprise firewalls, proxies, and security tools (such as Zscaler, Cisco Umbrella, Netskope, Fortinet, or…

Hi @Dan Capps This issue occurs because of how Atlassian handles Synced Blocks across different rendering engines in Jira and Confluence. However you could try the below workarounds: Add static anchor text above and below the block: To prevent Jira’s view renderer from treating the field as empty and collapsing it: Go to…

Hi @Maria Reisinger _MetaFrazo_ 👋🏻 Welcome to the community! ✨🤗 The transition from law into the Atlassian world is fascinating and translating complex topics like governance and configuration drift into plain language is invaluable work. Really glad to have you in this community. Looking forward to your insights and…

Hi @Johnny Gonçalves Here is a detailed, objective breakdown of whether Trello offers each of these capabilities: Features What Trello does Limitations Document library (Organizing documents, links, files, and project references) Card Attachments: Any card can hold files, images, PDFs, and links. File size limit is 10 MB…

Hi @Jack Bryan and @L Boone To get you help with the security code, you can follow the below steps: Go to Atlassian Support Select Account, Login, and Password ➔ Can't log in / 2FA or verification code issue. In the form, clearly explain the issue. To get you help with log in to your account, please contact Atlassian…

Yeah Forge app is the best way to move forward and as you said @Ran Lavi (Methoda) Cluade can do it easily for you 😉

Congrats to all the millionaires 😍✨🎉🎉🎉

Thanks for sharing this article @Eduardo Anflor - MindPro

Hi @Rafaela Orlando Enabling "Sync checklists to Custom Fields" only synchronizes checklist data into Jira custom fields (such as Checklist Progress %, Checklist Completed, or Checklist Uncompleted Items), it does not automatically block transitions on its own. To physically block the transition to "Done", you must…

Hi @Jewell Sutton To make the example issue Digital Signage permanently available under the Creative space when someone clicks + Create, align it to their workflow, and remove it from Comms, you will need to update the project's Issue Type Scheme and Workflow Scheme. Here is the exact setup for Company-Managed Jira…

Hi @Marcelo Lopez Since attempting to click "Try" or "Reactivate" from a product dashboard banner is failing for you, I would recommend to follow the below steps: Open incognito window: log in directly to admin.atlassian.com, and retry. Add Confluence as a "New Product" to the Site: Go to admin.atlassian.com —> Products —>…

Hi @Justine Here are my 2 cents from the practice I have been doing with our KB wiki: A comprehensive breakdown of industry best practices, proven governance frameworks, and operational strategies for managing Confluence Knowledge Base (KB) page ownership when articles are authored by Helpdesk agents rather than long-term…

Hi @Synaptics Tony Chang Here is the step-by-step troubleshooting guide to resolve the handshake lock: Switch your default browser temporarily: If you authenticated via Chrome or Edge, try setting Safari (on macOS) or Firefox / Chrome as your default browser temporarily, or copy the initial login link into another browser.…

Yes @Kristen Roth absolutely 😊

Hi @Niclas Ylander I do not have any suggestion for a fix but I would recommend few workarounds until this issue gets fixed: Do soft reload instead of quitting and relaunching the whole application every time you switch boards: Press Cmd + R (or Cmd + Shift + R) on your keyboard. This forces the internal web view to reload…

Hi @Ran Lavi (Methoda) Here are few more suggestions: Option 1: Use Jira Plans (Advanced Roadmaps). If you have Jira Cloud Premium or Enterprise, Jira Plans is designed specifically for this multi-level hierarchy and ranking challenge. Create a Plan that includes the scope of your Initiatives and Epics projects. Set the…

Hi Pete I agree with Mark, as in Trello, there is no single native "Call" button on basic cards by default, but you can click to call depending on how the phone number or call feature was added to the card.