Germán Morales Community Champion

@Martin Schydlo No, Xray doesn't have its own "Xray Administrator" role that sits outside Jira's permissions, in Cloud or Data Center. The instance-wide Xray configuration screen (Global Settings in Cloud, the equivalent Administration area in Data Center) lives inside Jira's own Apps administration section, and reaching…

@Joshua Hong Two different Android mechanisms are colliding here, and JSDCLOUD-15997 only covers one of them. Critical Alerts parity with iOS, which is what that ticket tracks, is about bypassing Do Not Disturb while the app is running. Your DND override already works, so that part is fine. What you are actually hitting is…

Hi @Eshaan Srivastava , "You cannot create issues in this project" just means your account lacks the Create Issues permission in UDM; it isn't about the clone request. Only a project admin of UDM can fix it, not enterprise-jira support and not the board manager on her own: ask them to grant your group or role both Browse…

Hi @Vijayraja Murugan , despite the cloud tag this is Jira Data Center, going by the jira-datacenter host in your URL, so it isn't an Atlassian account problem. That "we couldn't log you in" screen is a server-side SSO failure, and the error identifier ed621846... is meant for your Jira admin: they look it up in the…

No native option for that, @Sojan Reji Thomas Confluence Cloud has no macro or variable that prints the current version number in the page body; it only lives in the page history and in the Change History macro, which you can't trim. For a free route, a Marketplace app that surfaces page metadata can show it, such as…

Hi @Sojan Reji Thomas , the Change History macro can't do that. On Confluence Cloud it has no parameters at all (the "configure as needed" wording in that doc is the Data Center version), so there's no way to trim it to the latest version. For a clean header showing just the last update and who made it, use the…

Hi @Teja_ Surya , that error on Jira smart links is almost always a broken authorization between your account and Jira; the token went stale, which is why it started hitting every Jira link a few months back. Reconnect it: on one of those links open the "..." menu and use Unlink, then Connect, to re-authorize your Jira…

Welcome to the Community, @Juliana Marchiori Taking your three options in order: you can generate a new one, but you can't customize the text or make it start with the board name. From the board sidebar, under More then Email-to-board Settings, you can regenerate the address and the old one stops working, yet it will still…

Bem-vinda à Comunidade, @Letícia Hendler . Vale separar duas coisas primeiro: fechar um quadro é reversível, excluir é permanente. Se ele apenas foi fechado e você era admin do quadro, dá para recuperá-lo: na página inicial de Boards, clique em "Ver todos os quadros fechados", localize o quadro e clique em Reabrir. O passo…

Most likely not the license, @John Black . Object viewer already gives these users read access without a JSM seat, which your first fix confirmed. What changed is that this query reaches into a second object type: the outboundReferences part filters on Program / Department objects, and a regular user only matches there if…

Welcome to the Community, @Gretchen . That error almost always means the rule's actor can't create issues in the target space. On a global rule that fires when a brand-new space is created, the actor has no Create Issues permission in that just-born space yet, so the action can't even read the epic's fields, which is the…

Hi @Bafodé , for a two-person agency with everything scattered across Outlook, Excel, WhatsApp and notes, Trello is a sensible pick for the tasks-and-follow-up part of that, which is exactly where it shines: small teams, near-zero learning curve, and a Free plan that is plenty at your size. The thing to be clear on is what…

Hi @Josana Rodriguez , I'll be straight with you, since false hope won't help. Once a Trello account is deleted under the dormant account policy, Trello states plainly that it can't restore the account or its content, and there's no undo or extension after the date passes. That is why nothing the support agent suggested…

Hi @John Black , good news first: you don't need to give them Assets or JSM accounts. Object viewer is the one Assets role that doesn't consume a Jira Service Management license, and it's built for exactly this, read-only access to the schema's objects from outside Assets, the Confluence macro included. So your approach is…

Premium doesn't change the core of it, @jyoti_suryan : no Jira plan ships a native validator that blocks a transition based on linked-issue status, so a true hard block still needs a Marketplace workflow-validator app or ScriptRunner. That part is identical on Standard and Premium. Where Premium helps is running the…

Hi @jyoti_suryan , straight to your closing question: automation alone can't truly prevent the close. Rules run after the transition completes, so the most a rule can do is let the sub-task reach Done and then bounce it back; it can't stop the click itself. If that reactive behaviour is acceptable, the rule is: * Trigger:…

Hi @laarepu , that's expected rather than something you missed: Team Calendars emails go to people watching the calendar, not to whoever you add to a single event. Putting someone in the event's Who field doesn't subscribe or notify them, which is why only you got the mail. There's no native "email the users on this event"…

Hi @IT IT , welcome to the Community. Short version on your three questions: yes, this is expected, not a per-issue bug. The wiki renderer collapses the blank lines between block macros, so two {quote} blocks in a row come out as adjacent blockquotes with no gap; the source newlines never turn into real empty paragraphs in…

Olá @Regina Rocha , fica tranquila, eles não foram apagados, só fechados. O motivo é o limite do plano Free: um Workspace gratuito permite no máximo 10 quadros abertos, e quando passa disso o Trello mantém os 10 mais ativos e fecha o resto sozinho. Por isso, mesmo sendo admin, você não consegue reabrir, já está no teto de…

Olá @Valéria Duque Estrada , essa mensagem é a política de contas inativas do Trello: contas sem nenhuma atividade por 2 anos ou mais entram na fila de exclusão, e o aviso chega por e-mail cerca de 60 dias antes, com um segundo lembrete uns 3 dias antes. Não é nenhuma configuração escondida, por isso você não encontrou…

Hi @Serious Games Editions , you're fine, you don't actually have to do anything. Since the trial started without a card on file, nothing can be charged and the workspace drops back to Free by itself when the trial ends. If you'd rather cancel it now, do it on the web as a Workspace admin under Settings, then Billing, then…

Thanks, that actually pins it down. The split between working and broken tables is merged cells: a table whose cells use colspan or rowspan is the one that falls back to the ADF-macro placeholder, while plain tables like your Company/Contact one render fine. That's the exact scope of the open bug JRACLOUD-95205, which is…

Hi @zsprints , nothing is actually corrupted, there are two separate things going on: * The \u003C and \u003E in your output are simply JSON's escaped form of the less-than and greater-than characters; any JSON parser decodes them automatically, so seeing them literally means you're reading the raw string rather than…

Hi @Marco Dieckhoff , it's less about trust and more about where the agent runs. Claude Agent for Jira is built on Anthropic's Claude Managed Agents infrastructure, and that hosted agent is the part wired to GitHub to read and write code and open the draft pull request it links back to the work item. So the GitHub…

Hi @Tirupal Reddy Indireddy , the missing approvers are a classic lost-update race: several rules running in parallel all edit the same Approvers field, and only the last write survives, so the others vanish. It's the documented lost-update behaviour, and delays only lower the odds rather than fix it. Stop parallel-writing…

Hi @Carolyn Harris , you're right that the Plans CSV and PNG don't give you a structured, scenario-aware export, and there's no native one today, so that specific ask is a feature request. The place that reaches the team is the Give feedback button inside Plans, and it's worth searching jira.atlassian.com for the existing…

Ah, that changes it. The email is about the whole Confluence app on your site being deactivated for inactivity, not a single page, Free sites get deactivated after roughly 120 days unused, which is why the site is offline. Two things, and do them today: * If you or a colleague is a site or org admin, reactivate it at…

Hi @Amitkumar Mandora , this isn't really a Teams problem, it's that your account doesn't have Confluence access on the site. Jira added cleanly because you have Jira access; Confluence shows "permissions need reviewing" because it's raising an access request for a product you don't hold yet. The fix is on the Atlassian…

Hi @jaya krishna gonuguntla _CW_ , last-modified can't see this: group membership is an identity change, not a space edit. The audit log is where it surfaces. * Poll GET /wiki/rest/api/audit by startDate and endDate and pick out the group add and remove records since your last run. Needs Confluence admin. * Map each…

Hi @남태호 , they aren't the same thing, and "deactivated" isn't actually a state a Confluence page has. What you've most likely run into is one of two real states. A page can be archived, which pulls it out of the content tree and switches off editing and commenting while keeping the content intact, or it can be deleted,…