Germán Morales Community Champion

Hi @Mawaddah Hasnan , those aren't real edits. On submit, the transition screen re-saves every field it carries, and rich text or re-serialized field types get written back slightly differently, so Jira logs them as changed even though only Remarks was touched. Quick check: if the history author is the submitter it's the…

Hi @Naveena Tati , yes, and your flow is the textbook case for it, as long as this queue is a Jira Service Management project, since approvals are a JSM feature and not part of plain Jira Software. The trick for sequential levels is one approval status per level in the workflow, rather than a single tab trying to do both.…

Hi @Nate Dickinson , there is no setting for this in any of the three. The editor always inserts its basic grid, and there is no global or cross-product default that would build your 2-column, header-row, numbered table for you. Header row and numbered column are per-table toggles in the table options, so the structure is…

Hi @Naveena, on Cloud you can do this natively, no app needed: Jira release pages are Smart Link embeddable in Confluence. Open the release in Jira, copy the URL from the address bar, paste it onto your Confluence page, and choose Embed so it renders the live release view instead of a plain link. You can resize it on the…

Hi @Bảo Phạm Gia , the short answer is that native AQL can't produce a dynamic intersection here. Expanding a multi-select with ${customfield_XXXXX.label${0}} drops the values into IN (...), and IN is OR, so object HAVING inboundReferences(... IN (...)) returns Request Types tied to ANY selected Sub Category. AQL has no…

Hi @Alex Yaremchuk , the runaround happens because Trello can't change the email on an account and support isn't allowed to grant access, so the only way back in is to receive mail at that old address once more. If the domain has lapsed, re-register it and recreate the mailbox you used; if someone else owns it now, ask…

Hi @bernt, the reason you can't find where "Organization admin" is defined is that it isn't an app role. It's an organization-level role baked into one special group, so it never shows up in a product's Grant access list the way App admin or User access admin do, which is also why the first two roles in your screenshot…

Hola @Vanessa, este es el comportamiento del panel lateral que Atlassian ha estado implementando en Jira y Confluence Cloud. Dos cosas suceden a la vez: tus elementos de trabajo ahora se abren en un panel lateral de detalles, y al seleccionar un enlace inteligente o un enlace "Mencionado en" a una página de Confluence o un…

Hi @Marion Cappadona, What changed is the experience itself, not a setting you flipped. Jira Cloud has been replacing the classic issue navigator, the one with the List view and Detail view buttons, with the new issue search, and the Detail view you describe lives in that older navigator. If the revert option is still…

It lives in the work item's Actions menu rather than as a separate button on the screen, and you set it up like this: * In your project's settings, open Automation and create a new rule. * For the trigger, choose Manually triggered. You can restrict which groups are allowed to run it if you do not want it open to everyone.…

Hi @Youssef Farrahe , Nothing has been deleted. This is a terminology change in Jira Cloud's new navigation: Projects are now called Spaces, the same way issues are now called work items. Your projects are still there, just listed under Spaces in the left sidebar. If you do not see Spaces, open the More menu and turn it on…

Hi @Daniel Gray, The behaviour you describe, the connector pulling every published page and skipping only archived ones, is the documented default of the Microsoft 365 Copilot connector for Confluence Cloud. The useful part is that what you want already exists. That connector lets you scope what gets indexed with a…

Hi @Utsav Kothari , Your second option works. Build an automation rule with the Work item transitioned trigger, set to the transition into your Reopened status, and one Edit work item action that sets the Occurrence count field using this math smart value: {{#=}}{{issue.Occurrence count|0}} + 1{{/}} The |0 gives an empty…

Hi @Валерия , After a site is deactivated for inactivity it is not deleted straight away: the site and its data are held in a suspended state for a limited retention window, then permanently deleted. The URL still returning "currently unavailable" and still being accepted by the support forms suggests it may still be…

Hi @fvelcker, The quickest way to know whether this is a broad incident is the live status page, since it updates in real time: Confluence status. If you are an org admin, System Health in Atlassian Administration shows incidents scoped to your org. That said, a {"reason":"Not found"} that sticks after the page loads often…

Hi @Michael Green, What you're seeing is the new Jira work items macro in the Confluence Cloud editor, and that large panel with the magnifying glass is its built-in empty state. The macro shows "We couldn't find anything matching your search" whenever the configured filter or JQL returns zero work items, instead of…

Hi @Dan Umstattd, Two details in your post narrow this down. The endpoint you used, https://mcp.atlassian.com/v1/mcp/authv2, is the correct one for API token auth, and npx bitbucket-mcp working with that same token shows the token itself is valid against Bitbucket. So the credentials and the URL are not the problem. The…

Hi @davis_smith, that combination, left-click doing nothing and right-click giving you the browser's own menu, is the tell: you're not actually inside the live whiteboard. In a working whiteboard a left-click selects a shape and brings up the floating toolbar, and a right-click gives whiteboard options like "copy link to…

Hi @Sharon Halpin, there's no switch to turn a Customer Experience's portal off; it's a built-in channel and CSM doesn't expose an on/off for it the way it does for email. What you can do is close it down so it's neither reachable nor useful to the public, which covers your real worry about people landing on it by mistake:…

Hi @Becky Fritzges , welcome to the Community. The reason this is awkward isn't the Archived Date field, it's that Product Discovery's own view filters only ever look at one space at a time, so there's no way to build a single filter inside JPD that reaches across all your spaces at once. To get a cross-space list you need…

Apologies @Shaked Cohen , there are two accounts under your name and I tagged the wrong one. Fixed now, you can ignore the mention. Thanks for flagging it.

Hi @Shaked Cohen , the asymmetry you're seeing is the clue, and it isn't licensing. The MCP tools, search included, are free for Cloud sites, so a missing Rovo subscription isn't it. What's almost certainly happening is that the Rovo MCP server's Search permission isn't authorized at the org level. Atlassian recently made…

Hi @Jalesa Rogers, the honest answer up front: this isn't something the community can confirm authoritatively. Atlassian Government Cloud is a separate environment from commercial Cloud and doesn't have full feature parity, so what works against api.atlassian.com today can't be assumed to behave identically there,…

Hi @Nicola Hacker, before anything else, send yourself a test from trello.com/test_notifications. That single step splits the problem in two. If the test email lands, delivery is fine and the cause is almost certainly Trello's own logic: it won't send the email if you've already seen the notification in the app. Even on…

Hi @Anastasiia, from the admin side the first thing I look at isn't a single number but where the work is actually sitting, time in status, because an aggregate like cycle time tells you it got worse, not where. Status breakdown plus WIP is what points at the bottleneck for me; trend tells me when it started and outliers…

Hi @J B, taking the two in turn. On the sprint name: that's a known change in the new Jira navigation. The sprint name was pulled off the board header and there's no setting to put it back. It isn't fully gone though, click the Sprint details button (the agile icon) just to the left of Complete sprint and you'll get the…

Oi @Ana Paula da Silva, exportar (JSON ou CSV) serve só como cópia de segurança: o Trello não reimporta esses arquivos em outra conta, então não é por aí que se resolve. O que de fato preserva seus dados é transferir os quadros para a sua conta pessoal, e o Trello tem uma ferramenta própria pra isso. O essencial é fazer…

Hi @Recontact, this is almost certainly Firefox rather than Trello, and the Nightly build is the giveaway. Firefox has a long history of "paste inserts the text twice" regressions in editable fields, and the pattern you mapped fits it: the spots that duplicate (new card, board-list description, comment) are the rich text…

Hi @Abilash, that log line isn't the workflow change. The action jira_field_configuration_scheme_created, with Jira itself as the actor, is what Jira generates automatically whenever a custom field is created: every new field gets a context (a field configuration scheme) made alongside it. Here it's for customfield_11375,…

Hi @Abilash, an Atlassian side change that silently resets workflows across an org is very unlikely. That would be an announced incident on their status page, not a quiet revert. And a missing audit entry doesn't rule a change out either, since Jira Cloud's audit log doesn't capture every configuration change. Three places…