Germán Morales Community Champion

Welcome to the Community, @Amanda Crawford . Yes, an Epic is a normal work item with its own Assignee and Status fields, and the timeline lets you add assignee and status as inline editable columns, that applies to epic rows the same as task rows. What's likely throwing you off is that a parent row also gets a progress bar…

Hi @Carlos Carmello , the silent failure is expected. Once a checklist item gets converted into a linked card, Trello rewrites that item's text into a styled link, it's no longer plain text. Matching against {cardname}, or a generic name match in "check the checklist item", looks for plain text that doesn't exist there…

To be clear, I'm an Atlassian Partner answering in the Community, not someone who can change Trello's product behavior. What I described above is just how the current filter logic works, not a decision I made. If you'd like the old behavior back, the right place to push for that is a feature request to Trello directly,…

Hi @Hans Snijder _ Sakko Groep this is standard Atlassian account two-step verification, not Trello's old legacy 2FA, so a password change won't touch it. * On the login screen, when it asks for a verification code, choose Can't use your phone?, then on the next screen choose Can't find your recovery key? * Select Send…

Hi @Craig Duffy , checked the Forms REST API and there's no endpoint to flip the feature on for a project, it only covers form templates once Forms is already enabled there. The global toggle screen you're paginating through has no scriptable equivalent today. * The official admin guide for that screen documents exactly…

Hi @Raja Singh , @Marc -Devoteam- is right that this specific ask, adding a domain to the global redirect whitelist, needs Atlassian itself. There is a genuine alternative worth trying in the meantime though. Atlassian added authentication via API token for the Rovo MCP server: personal API tokens with Basic auth, or…

Hi @Incredigirl , worth separating two things here: the Filter sidebar you're using (keyword, members, due date, labels, status) has no has:description or has:attachments option, those operators only exist in the separate Search bar, and there's no has:checklist at all, not even there. checklist: only matches specific text…

Hi @Silke Wegner , Trello can only verify account ownership two ways: you log in directly with the email and password on file, or you recover access through the actual email address tied to that specific account, including via Google sign-in if that's how the account was created. Any other email or a plain signup creates a…

Hi @Sarah EL Giffin , welcome to the community. You're in the right place: the toggle under Personal settings > Digests > Due or overdue work items is the only thing controlling this alert. If it keeps arriving while switched off, this isn't a location problem anymore, it's your account or your site, and that's not…

Hi @FX , this is almost always a wrong account, not data loss. * Open your profile avatar in Trello and use Switch accounts to add the login you actually used to create those boards, even if it shares the same email: switching between Trello accounts lets you link up to 10 logins and jump between them without logging out.…

Hi @Osama Sayed , confirmed: registering dynamic webhooks via POST /rest/api/3/webhook is designed around a 3LO (user-authorized) context, not client_credentials. The Webhooks docs state the registration limit as "5 webhooks per app per user on a tenant", so the endpoint expects a user to be attached to the webhook. A 2LO…

Hi @Pavol Gocal , what you're describing matches a known Jira Service Management Cloud bug, not a default language issue: JSDCLOUD-9553 and JSDCLOUD-15471, where Portal content, Components and customer visible statuses get flagged as "needs review" even when the translation is already correct. The workaround Atlassian…

@Юлия , "payer" in Workspace settings is just the billing contact, the person who receives receipt and renewal emails, it isn't a field that prints on the invoice by itself. To get a name on the invoice you need to fill in Additional invoice details separately. Go to the Workspace's Billing page, find Additional invoice…

@Silke Ehrath , worth flagging up front since you addressed Trello Support directly: this is the public Community, run by users and partners, not Trello's own support team. We can't check server logs or account internals from here, if it turns out to need that, a support ticket is the right channel. On the performance…

@Sergey Osherov , there's no user or admin setting that controls this, and I couldn't find an existing report for it on the public tracker either, so this looks like an unreported bug in Rovo Chat's editor rather than documented behavior with a workaround. Worth filing it directly on the ROVO project at jira.atlassian.com…

@Fernanda Almonfrey , como isso afeta os dois endereços da empresa ao mesmo tempo, não parece spam isolado, é mais provável um bloqueio no servidor de e-mail da empresa ou, como já aconteceu com outros usuários, um bloqueio do próprio Atlassian no envio para esse domínio. Primeiro peça para o time de TI checar se o…

@Meghan Fowler , yes, this is a Butler automation you set up, not something Trello does by itself. Native email to board replies do get added as comments on the original card when they're within Trello's 7 day comment threading window and include the board's email address, but that doesn't undo the archiving on its own.…

@Nathalie Heynderickx that message despite being the actual admin is a known bug pattern, not something you're doing wrong. Trello's reopen check on the closed boards drawer sometimes disagrees with who is genuinely the board admin. One thing worth trying before waiting on support: open each board directly by its URL…

@Ramesh D2 , this isn't something Atlassian Support or anyone here in the Community can grant, hdfcbankltd.atlassian.net is your organization's own site, so only your internal Confluence or Jira admin can add you. Ask whoever manages that site, usually IT or a designated Site Admin at your bank, to give you Confluence…

@Karolina Brusiło , that 10 limit is per Workspace, not per board, and it counts more than the members list you're looking at. Workspace members, board guests on any board in the Workspace, and pending invites all count toward it, so even with 9 showing on this board you can be full if there are guests on other boards or a…

@Julie Pihl Rasmussen , since your teammates still see it, this isn't a project level toggle, it's specific to your access. Two things to check with your Jira admin, in order of likelihood: * Your product access. In Jira Cloud that's admin.atlassian.com under Products, on Data Center it's the Applications column under User…

@Utsav Kothari , use the Two Dimensional Filter Statistics gadget, it's native and does exactly this, X-axis Assignee, Y-axis Status, fed by a saved filter. You need two saved filters, one MTD and one YTD, each behind its own instance of that gadget on the same dashboard. * MTD: project = YOURPROJECT AND created >=…

@DIDA KHARISMA AKBAR that page isn't split into per product lists, but each row in the Atlassian domains table says which product uses it. *.atl-paas.net, *.atlassian.com and *.ss-inf.net are tagged for all apps, *.jira.com is tagged Jira and Confluence, so structurally you have the right subset. One difference from the…

Hi @Martin Runge Thanks for stopping by and checking it out! I’d love to hear your thoughts on the Capacity Heatmap once you've had a chance to test it. It was actually one of the most requested features from teams who were tired of maintaining separate Excel sheets just to spot bottlenecks. Also, just as a heads-up: I'm…

That field validates live against Atlassian's records. If it doesn't recognize the exact URL it blocks you with that same message and only offers Ask the community as a way forward, every category behaves the same way, so it's not just you. Without the exact URL or access to your email, that form and the self service…

@luan cerqueira , the self service account recovery Atlassian documents for a lost password or two step verification device only works through your registered email, so with that email blocked, that path is closed to you. The site doesn't exist message is worth double checking first. It needs to be exactly…

Hi @Katrine Hjorth-Hess , welcome to the Community. Rejected codes are almost always one of three things: the code typed with a space instead of one continuous string, a code copied from the wrong entry if Microsoft Authenticator has more than one Atlassian account saved, or the phone's clock out of sync with the app.…

@Priyadarshini R Two things matter more here than the automation script itself. Native "disable after 90 days of inactivity" doesn't exist in the Jira UI at all, for any permission level. Atlassian's own guidance runs through admin.atlassian.com's bulk disable, or the user lifecycle REST API, and that API explicitly…

@Shiva Jamei This isn't something Confluence's admin console controls at all, on either side. The OneDrive import is a personal connection: each user hits Import, connects their own Microsoft account, and pulls in their files. It's gated by ordinary space permissions, the same as importing a Word document, not by a…

@James Cox Closed doesn't mean deleted, Waterfront is still there, just hidden from your regular board list. To get it back: * Go to Trello's home screen at trello.com/my/boards, scroll to the bottom, and select View all closed boards. * Find Waterfront and click Re-open. You need to have been an admin on that specific…