Germán Morales Community Champion

Hi @Danielle Christoffel , welcome to the Atlassian Community! You cannot currently sort Home → Your Items from newest to oldest. This view contains checklist items assigned to you across your boards, and Trello displays them in due-date order, not by when each item was created. The Date created sorting option only applies…

Hi @Import _ Hoa , If you did not add a payment method, you will not be charged. When the trial ends, Trello will either return the Workspace to Free or ask the billing admin to select a plan, depending on the billing experience. To end the trial immediately, use Trello in a web browser, open the Workspace, then go to…

Hi @Anna Ziętek , This matches a known Rovo limitation rather than a missing or incorrectly uploaded Confluence attachment. Atlassian tracks it under ROVO-388: Rovo can process images uploaded directly into Chat, but it cannot currently process images embedded in Confluence pages or attached to Jira work items. That…

Hi @Avinoam Weitman , welcome to the Atlassian Community! Rovo Chat currently has no publicly documented way to list, edit, cancel, or delete schedules created directly from Chat. The conversation management page only allows you to rename or delete chat history, and Atlassian does not state that deleting the conversation…

Hi @Maria Ciobanu , There is currently no documented native Linked Confluence pages panel on an Assets object. The existing Connected Jira work items section is populated when the object is selected in an Assets custom field on a Jira work item; referencing the object from Confluence does not create an equivalent reverse…

Hi @Jayde , The most likely cause is missing Jira app access, not the board configuration. Being the space owner, a Product Admin, or having every space role selected does not automatically give the account the Jira user role. Ask an organization or user-access admin to open Atlassian Administration, go to Directory →…

Hi @george_bullock , I could not find a published change notice confirming an intentional reduction, or a documented admin setting to restore the previous title width in the Knowledge base field. Atlassian’s current documentation says the panel should display the article title and visibility label. Since this started after…

Thanks for confirming and for completing the troubleshooting steps. I have requested assistance from Atlassian Support on your behalf. A Support Engineer will review the case and respond in this thread.

Hi @Hayato Nagata , The same symptom is already tracked in CONFCLOUD-81032, although the public bug currently describes headings inside deprecated or migrated Panel macros. It remains unresolved and there is no published fix date. To confirm whether this is the existing defect or a new regression in the current Panel…

Hi @Jeremiah , There is currently no setting to restore the previous horizontal Group by Category layout. The swimlane design was an intentional Jira Cloud change, rolled out to all Business boards, and the current board documentation only describes Category grouping through swimlanes. Atlassian has said that broader board…

Hi @Matt Parks, There is no equivalent native Jira Cloud JQL for this comparison. Atlassian explicitly states that JQL cannot compare one field with another. The expression() function is provided by ScriptRunner on Data Center, so its availability in Cloud depends on the app rather than Jira’s native JQL. A native Cloud…

Hi @quinton_lawman , welcome to the Atlassian Community! The Jira work items macro cannot be extended with editable Confluence-only columns. It can show, hide, and reorder Jira fields, but it does not let you insert a notes or check-off column into the generated table. The closest native solution is to replace that macro…

Thanks for confirming, @Artur Jężak . Since the board names were displayed correctly until about a week ago and your Windows taskbar settings have not changed, this now suggests a recent Trello desktop app regression. As a final check, please completely close Trello, restart Windows, then use Help → Reset local data. If…

Hi @Paulo Eduardo Panazzo Azevedo , welcome to the Atlassian Community! This is not expected. Trello documents that selecting URL should preserve the raw address for newly created links. Add the affected domain under Link preferences → Exceptions for specific domains, select URL, then reload Trello completely before…

Hi @Artur Jężak , welcome to the Atlassian Community! Since the board names were displayed in the taskbar until about a week ago and your Windows taskbar settings have not changed, this now suggests a recent Trello desktop app regression rather than a Windows configuration issue. As a final local check, completely close…

Hi @bon , welcome to the Atlassian Community! Account not created yet means that Trello still sees her as a virtual user: the invitation exists, but the invited email address has not been linked to a verified Atlassian account. * Confirm the exact email address used in the board invitation. * Ask her to sign in, recover…

Hi @Guy Chapman , welcome to the Atlassian Community! You're not missing a documented setting. Jira Cloud lets users show or hide the Epic panel, change the backlog density and choose which fields appear on cards, but there is no supported control to restore text wrapping or resize how Epic summaries are displayed in that…

Hi @Geovana Castaneda No Trello Workspaces found means that Trello MCP cannot find a Workspace for the Atlassian account selected during authorization. The email used for Claude does not determine which Trello account is connected. Open Trello in the same browser and confirm that the intended Atlassian account can access…

Hi @Egon , You can get close to this with a scheduled Automation report. If each project is a card, assign the designer as a card member and move completed cards into a monthly list such as Done - July 2026. Then go to Automation > Scheduled and create a monthly report for the cards in that list. Include the card name and…

Hi @Luca Papp , If you are signing in with the same email address that received the invitation, your Atlassian account itself is not deactivated, because a deactivated account cannot log in. However, your membership in a paid Trello Workspace may have been deactivated while you were away. Ask a Workspace admin to open…

Hi @Srivastava_ Riya , The link in your post is an internal Jira work-item link ending in /browse/..., not a Jira Service Management customer-portal link. If you raised these requests as a customer, sign in to the help center with the same email address, select your avatar, then Requests. Use Created by me to view your own…

Thanks, these screenshots confirm that my earlier reactivation path was not applicable. Your paid subscriptions are partner-managed, and Jira Product Discovery is not shown in either the partner-managed or direct-billing Active and Inactive lists. First expand the 4 linked subscriptions under Jira and enable Show free…

Hi @Dana Bolton , The evidence points to an iOS app limitation or regression, not a problem with your board or links. Because the same Link cards display their previews in Safari on the same iPad, Trello has already retrieved the preview data correctly. Atlassian documents that URLs from supported services should produce a…

Hi @Ben Kordulla , welcome to the Atlassian Community! Jira Product Discovery is already attached to the site, but its subscription is deactivated. You need to reactivate the existing subscription rather than add the app again. * Open Atlassian Administration billing and select the relevant billing account. * Go to…

Hi @wdorgham_cisco_com , This is likely an account or permissions mapping issue after the migration, rather than a problem with the links themselves. Ask a Confluence or organization admin to confirm that the Atlassian account you are using has Confluence app access and belongs to the expected groups. If this was a Server…

Hi @Edouard Tragin , There is no documented Trello setting that restores the full comment text in notification emails. The current settings only control which notification categories are emailed and whether messages are sent Instantly or Periodically. Because this started only a few days ago and the emails now contain an…

Hi @meret, This is controlled by Table Filter, Charts & Spreadsheets for Confluence, not by Confluence Data Center itself. I do not see a documented option in Chart from Table for adding a shaded or hatched date range across the full Gantt background. The closest supported alternatives are: * Add two Event entries at the…

Hi @Raquel Horta Bartomeu , welcome to the Atlassian Community! This is not expected once a comment has been submitted. The symptom suggests that Trello may be retaining stale local draft data, so I would isolate that first: * Open the same card in a private or incognito window. If the old comment is no longer present,…

Thanks, that rules out Rank as the cause. Before treating this as a rendering bug, check the board’s per-user view state: open View settings → Swimlanes → Expand all Swimlanes. Collapsed swimlanes hide the work items beneath each parent, and Jira reapplies view settings for each user after a refresh. That would fit the…

Hi @Dominik Architek , The missing piece is likely ranking. The board filter you posted does not end with ORDER BY Rank ASC, and Atlassian documents that ranking is also what enables Jira to group subtasks underneath their parent work item. Open Board settings and select Add Rank, or update the filter to: project = "SOSIR…