ashu patel_rub1iq Rising Star

Creating Jira Tickets from Slack with Custom Dropdown Options To create a Slack-to-Jira ticketing process where users see only select dropdown options for a mandatory Jira field, you have several approaches: The Limitation with Standard Jira Slack Integration * Using the native "Jira Cloud - create" workflow or /jira…

When your Bamboo license expires, your Bamboo instance (Data Center version 8 and above) switches to read-only mode. This means: * You can still log in and view previous builds and download artifacts. * You cannot run new builds or deployments, queue builds, or make changes. * A warning banner will notify administrators…

While earning the Mindful Member badge, I learned how vital it is to listen actively and respond respectfully. What stood out to me most is the value of genuine helpfulness — it’s a reminder that we’re here to support each other, not just solve problems. As someone who leads community user groups, I truly appreciate how…

nice questions

Hi @thumuluru.shreya! In Jira Cloud, the regular backup process (the one you download from System → Backup manager) includes the core Jira project data (issues, workflows, configurations, etc.) but does not include data from third-party apps, including most test management apps (like Xray, Zephyr, etc.). If you're using a…

You can use automation rules in Jira Cloud to do this. Go to Project settings → Automation, and create a new rule with: Trigger: Issue created Condition: Issue type equals [your issue type] Action: Assign issue to [user] Save and publish the rule, and it will automatically assign issues as desired.

Hi @Grzegorz Plewka, Thanks for your question! The rule idea makes sense, but unfortunately, Trello automation (Butler) currently does not support triggers based on list name changes. That’s likely why your rule isn’t firing—changing a list name doesn’t register as an actionable event in Butler’s trigger system. Here's…

Hi @Jess Gleason, Thanks for bringing this up—you're definitely not alone in feeling the impact of the recent card layout changes. Many users who rely heavily on Power-Ups and card actions have noted the added friction with the new multi-click experience. At the moment, Trello hasn’t provided a built-in option to switch…

Hi @johnsbucket, This sounds like a highly relevant and potentially very useful agent, especially in environments where security and compliance are top priorities. The accidental exposure of secrets is a persistent risk across all collaboration and code platforms—Bitbucket, Confluence, and Jira included—and having a…

Hi @Tamer Shaylan, Thanks for reaching out. If the card is missing and not in the archive, here are a few steps you can follow to try to recover it: 1. Check the Activity Log Go to the Satis Pazarlama Project board. Click “Show menu” (top right) > “Activity”. Look through the log to see if the card was accidentally…

Hi @Dale, It sounds like you may have accidentally created or logged into two separate Trello (Atlassian) accounts, which could explain both the duplicate account options and the conflicting trial/premium messages. Here’s how to check and resolve this: 1. Check which account you're logged into Go to…

Hi @Renee Merlo, No worries—this is reversible. If you've connected your Google Calendar to Trello and want to remove or disable it, follow these steps: 1. Remove Google Calendar Power-Up from your Trello board Open the Trello board where Google Calendar was connected. Click on Power-Ups in the right-hand menu (or top menu…

Hi @Paige Dilts, Welcome to the Atlassian Community! To achieve a layout where you can view your lists on the left and a monthly calendar on the right for drag-and-drop task planning, you'll need to use Trello along with the Calendar Power-Up (or the Premium calendar view feature). Here’s how you can set it up: Use…

Hi @rmoriz, Thanks for bringing this up. From what you’ve described—and based on the screenshots—it looks like the SSH agent socket environment variable (SSH_AUTH_SOCK) is not being correctly passed to the Rovo Dev environment when a debug session starts. This would prevent any forwarded SSH agent from being accessible…

Hi @Johanna North, Sorry to hear you're having trouble importing the calendar into Outlook. While you've already followed the instructions, this issue can sometimes stem from a few common points: File Format: Ensure the calendar file you're trying to import is in .ics format. Outlook requires this format for calendar…

Hi @r_ttler, Thanks for sharing your experience—what you’re describing does sound frustrating, especially when trying to quickly access a private Trello board. What you’ve encountered is not actually full two-factor authentication (2FA) as set in your security settings, but rather Atlassian’s built-in security check…

Hi there, Thanks for sharing the logs and details—this definitely looks like a session management issue related to how session_context.json is being handled during the prune operation in PowerShell 7.5.2 on Windows 11. From the logs and your description, it seems the prune command is either: encountering file lock or…

Hi Kerem, welcome to the Atlassian Community! It’s great to have someone with your background in security, privacy, and compliance here—especially with your hands-on experience in both KVKK and GDPR. Your insights around ISO 27001, incident response, and vendor assessments will definitely add a lot of value to…

Hi Rebecca, Thank you for reporting this—it sounds like you’re running into a known issue related to label management and keyboard shortcuts in Trello. Currently, Trello does not support manual reordering of labels, and unfortunately, deleting a label does not shift the remaining ones upward in the shortcut sequence (1–9).…

Hi @byleto, It’s understandable to be concerned if an unknown user appears to be closing your Trello boards, especially if they don’t show up as a member or have any visible permissions. The first step you should take is to check your Atlassian account’s recent activity for any unauthorized logins. You can do this by…

Hi Chris, You're absolutely right—Atlassian has been gradually rolling out the new Board List Switcher in Beta Mode, and it’s currently being A/B tested across selected users and workspaces. This means some users may see the new layout without the option to turn it off, while others still retain control. As for the update…

thank u

@Mikael Sandberg Thanks for catching that — you’re right! Importing/exporting automation rules is only available to Jira admins under Global automation (via System settings) or in company-managed projects with the right permissions. I should’ve mentioned the permission requirement more clearly in my previous reply —…

Hi Ramesh, Yes, you can import your automation rule into another Jira project. Here’s how to do it: Steps to Import Automation Rule: Go to Project Settings in the target project. Click on Automation in the left-hand menu. In the top right corner, click the three dots (•••). Select Import rule. Choose the JSON file you…

To check calendar permissions in Outlook: On Outlook Web: Go to your Calendar. Right-click on your calendar name. Click "Sharing and permissions" to see who has access. On Outlook App: Open Calendar view. Right-click your calendar. Click "Properties" or "Sharing Permissions" to view access levels.

Hi Jim, If you were able to access the project before but can’t see it now, here are a few things to check: 1.⁠ ⁠Check Your Permissions It's possible your permissions were changed. Ask the project admin to double-check that you still have the right Project Role or Group Access assigned. 2.⁠ ⁠Use Direct Link If you have a…

Hi David, This sounds like a common issue in Confluence where an unpublished page (draft) with the same name is still saved in the background, even if you don’t see it in your drafts list. Here are a few things you can try: 1.⁠ ⁠Check “Recently Worked On” Pages Go to your profile → Recently worked on. Sometimes the draft…

What features will Atlassian Guard improve with the Borneo acquisition? Real-time sensitive data detection and monitoring: Borneo’s technology specializes in identifying and monitoring sensitive data risks in real time. This will bolster Guard’s data loss prevention and observability features

Hi, If your Gmail calendar is showing in Planyway but your Outlook calendar isn't, even after reconnecting, here are a few things you can try: Check Permissions When you connect your Outlook account, make sure you give Planyway full access to your calendar. Try disconnecting and reconnecting again, and watch the permission…

you can login via trello if possible if you can't login then update the email