Comments
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Hi @Mohit Chawla , I see two things in your post that ring in my head as potential problems. * You said (read-only) field value changes --> that means another automation changes it? if so, then check that your automation rule has the option to be triggered by other rules, enabled. * You said text field, but now you're…
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Thanks @Bill Sheboy ! Yeah, that's exactly what I thought, cause I checked the doc already, and found nothing too. But I wanted to be sure I'm not missing anything. regards, Ben
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Hi @Charisma , 1. yes, your understanding seems correct, and you can use REST API for this purpose. 2. Jira api is free to use for all plans. 3. Once you build your custom forms, use REST API to create work item in Jira. Almost any information you can collect from your custom app could be sent to Jira using REST API. You…
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Hi @Arman Mubarokh , could you please provide some more details? I don't understand what you wanted to display with this screenshot. Have you checked workflow statuses on customer side? Project > Project settings > Request types > Pick the one you have problem with > Workflow statuses (tab) Check how are statuses mapped to…
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Hi @Kumar_rajarapu , I'm thinking of one more approach similar to one @Akhand Pratap Singh provided. If you don't want to create a new custom field, but you're using automation anyways, you could achieve this using issue (work) entity/property. Here is a quick demo I made: Automation 1. Every time end date / due date is…
