Ellie Eberly Atlassian Team

Hi Your new Atlassian Admin Hub is the hub used by all Atlassian customers. Rest assured we have passed your feedback onto the teams that work on this Admin Hub. You can also submit a feature request regarding the user filters here. There are some guides you can use to familiarize yourself with your new centralized…

@jen the answer above is correct! if you don't have a need to transfer content, then there is nothing for you to worry about. 

@Katie Tietz Firstly, I want to clarify that for most people, no action is needed regarding the deprecation of the content transfer tool. You'll continue to have full access to your Personal Library videos and screenshots exactly as you do today — this change only affects the ability to move content between workspaces. If…

@janacm Firstly, I want to clarify that for most people, no action is needed regarding the deprecation of the content transfer tool. You'll continue to have full access to your Personal Library videos and screenshots exactly as you do today — this change only affects the ability to move content between workspaces. If you…

@Sherrie Ventura Hi there! Firstly, I want to clarify that for most people, no action is needed regarding the deprecation of the content transfer tool. You'll continue to have full access to your Personal Library videos and screenshots exactly as you do today — this change only affects the ability to move content between…

@Nadine Shaw You received this email because we are going to deprecate functionality that allows you to bulk transfer content between workspaces. If you don't need this functionality, there is nothing for you to worry about or do. Sorry for the confusion!

Hi @Lynn Jetzer The email you received was to simply notify you that existing functionality that allows you to transfer content between workspaces will be deprecated on July 6th. If you don't need this functionality, then there is nothing for you to do or worry about. Hope this helps and sorry for the confusion. 

Hi @Clarke Tanner You do not have to transfer your videos and you will not lose any videos as part of your integration with Atlassian. We are simply deprecating a feature that allowed individual Loom users to bulk transfer their content between workspaces! If you have no need for that functionality, then there is nothing…

Hi @Denise Mira ! You do not have to transfer your videos. You will not lose any videos as part of your integration with Atlassian. We are simply deprecating a feature that allowed individual Loom users to bulk transfer their content between workspaces! If you have no need for that functionality, then there is nothing for…

Hi @Paula Rohach ! You do not have to transfer your videos. You will not lose any videos as part of your integration with Atlassian. We are simply deprecating a feature that allowed individual Loom users to bulk transfer their content between workspaces! If you have no need for that functionality, then there is nothing for…

@Cheryl Can you try this Support link? https://www.atlassian.com/company/contact/purchasing-licensing#/

@Buy American - it is possible you had multiple workspaces and are logged into a different one. Since you're in the Loom app, can you search for the ? at the bottom right hand of your app's screen and submit a ticket to our support team? Here's a screenshot for how to do this:…

@Shirley Robinson you won't need to update your links! Your content will remain as is, all that is changing is the back end for how you are billed and how you manage your users (this will now be done in Atlassian Administration). 

@Louisiana Non Profit you can also apply for a free Loom account since you're a nonprofit. Apply here: https://www.atlassian.com/teams/nonprofits/discount-pricing?utm_source=product-release&utm_medium=web&utm_campaign=P:multiproduct|O:foundation|C:blog|W:nonprofit|H:feb-25|I:100-announcement|

That's correct! 

Hi @Hanna P Thanks for coming to the Community to ask this question. We recommend that you deactivate Creator Lite users who you don't want to pay for on your next bill (at your discretion, based on their need to record videos). As mentioned above, deactivating them will allow you to keep any content that they have…

@Daniel Conlon We are so sorry that this is happening to you, that is extremely frustrating. This could be due to a number of things (and the teams are hard at work to make this a better experience). First, could you check that your Loom email and your Atlassian email are the same email? If they're not the same, they…