Chi Am _Addon-Solutions_ Atlassian Partner

Hello @Jegadeesh Certain Xray functions are specifically available in the Server and Data Center versions of Jira.

Can you follow these steps and tell me if it solved your problem? https://support.atlassian.com/jira-software-cloud/docs/troubleshoot-the-timelines-for-team-managed-projects/

I also invite you to take a look at this documentation https://support.atlassian.com/jira-software-cloud/docs/set-up-the-roadmap/

Hi @Natsuki Sacks welcome to the community Can you share with us the configuration of your board, precisely the filter used?

Hi @rneill19 Glad this solved your problem.

No, it's not possible. The only way is to go through specific HTML injections.

Hi @Jones, David Can you give us more details about your automation rule. The parent field you wanted to use in a condition, in a create/update of a ticket or in a branch?

Hi @Matthew Barber you can use the lookupissues action or else you can also use the filter subscription https://www.atlassian.com/blog/jira/jql-the-most-flexible-way-to-search-jira-3-of-4

you can create your own HTML rendering by injecting html tags into the body of your email and enabling the HTML rendering option

Hi @Aymane jilali Do you want to send the description of your ticket in the body of your email?

Hi @Ravi Kumar You have successfully configured your identity provider with : Identity provider Entity ID Identity provider SSO URL Public x509 Certificate ?? I invite you to take a look at these documentations : https://jumpcloud.com/support/integrate-with-atlassian-cloud…

Hi @Fernando Daniel Jalid With pleasure, in order to help others find the answer, I would really appreciate it if you could mark the answer as "accepted answer" if it helped you Thanks in advance :)

Thank you! Happy to be part of this community! :)))

With pleasure, we are here for that :)

Hi @Trudy P Claspill Thank you for your message and yes indeed I did not notice that he was talking about a Team Managed project :)

Bonsoir @XAVIER GUYON Ce lien pourrait vous aider : https://confluence.atlassian.com/jirakb/cannot-add-transitions-or-delete-steps-in-draft-workflows-203392961.html

Hi @Paul Konen Are you trying to assign him via his @mail or his account id? You also need to check the "Assignable user" permission in your authorization system

Hi @Fernando Daniel Jalid Can you try this url : https://myorg.atlassian.net/wiki/rest/api/audit?startDate=1728345600000&endDate=1730073600000

@Bill Sheboy beat me to it by giving you the correct answer to both of your questions :p

Hi @Brittany Montgomery On your email sending automation rule, you must deactivate this option

With pleasure, keep me informed :)

But I think you can get around it by modifying the tickets via a csv import provided you map your fields correctly Issue Key Summary Resolution Resolved (to be mapped to "Date Resolved")

It is not possible to put the old value back on the resolution date https://jira.atlassian.com/browse/JRACLOUD-7302

Something like that maybe project = XXX AND status CHANGED FROM "Done" TO "To Do" AFTER "2024-10-29 21:50" BEFORE "2024-10-29 21:52"

Or else via another automation rule which takes a jql as a parameter and which you go through the tickets one by one to put them back in the correct status

You cannot roll back changes made by an automation rule. You can however check the changelog on your tickets to try to correct them manually.

Hi @iandracrisostomo What exactly does your rule do?

Hi @rneill19 You can use the proposed templates and you must also take into consideration several use cases such as for example the addition and deletion of a ticket to retrigger your calculation

Hi @Ram Chodagam There will be no impact on your users. You must first verify your domain and configure the claims to be able to link your domains to your authentication policies that will be used by guard. Guard licenses are calculated separately. Be careful, Trello users (free plan) and who do not have an Atlassian…

Hi @DeAnna Law You must retrieve the Epic's from your filter for them to appear.