Comments
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From the perspective of a Marketplace Vendor building a Jira Cloud Reporting App (Report Hub - Custom Charts, Reports & Timesheets for Jira), this announcement initially looked like it would overlap with a number of the existing Jira reporting and dashboard solutions (including ours) quite a lot. Both our app and Home…
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Hi @John Moore , Great question! Tracking how many story points each user is assigned across one or more sprints is a common need for managing capacity effectively.Fortunately, it’s definitely possible to achieve this with the right tools. To view story points by issue for a specific user, filter the backlog tasks by that…
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Hi @Jeremiah , I think custom URL field won't be the best choice to accomplish what you need. Instead, you can create a clickable mailto link by using any Textarea (large text) field that supports Rich text (Wiki editor) and using this format (just copy & paste as is and update the mail / link text according to your…
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Hi @Tim Williams , Happy to help you with resolving this one. You can start with taking a close look at their history section to find when / by whom the Sprint field was updated. You can check this by opening a History tab in one of your affected Jira issues here: Afterwards, scroll down and check a line that relates to…
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Hi @hpatani , When incident is in place, a notification is issued by Jira to the person On-Call. However the person itself is responsible for setting up his / her communication channels in their profile settings.
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HI @HJ Yoon , When creating a Board, you can select Personal Profile under Location field. This would associate the Board to your profile rather than a Project, hence not requiring you to create a project. Regards, Nazar
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Hi @Ryan Hill Unfortunately that's not possible with out of the box features. There are some 3rd-party paid apps that can do it, however I'd suggest to consider an alternative approach. What you can do is to append / prepend labels or tags to the summary of the incoming request with a simple Automation Rule, so that the…
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Hi @Salenta_Baisden-wm , Unfortunately there's no setting to enable the sum-up of Subtasks estimates you're looking for in Jira Cloud. If I understand your final goal properly, you'd like to be able to view and aggregated number of hours per Sprint per user to understand their capacity. If that's the case, you can evaluate…
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Hi @luis valle I understand what you're trying to do, but Jira works the other way around. You can control which Boards include the ticket created through the issue collector. So instead of determining which Board the ticket goes to, you need to set up the Board you need to include the tickets which match the criteria of…
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Hi @Janet Sands , When it comes to showing Subtasks on the Boards there are few things to consider: 1. If you have a Scrum Board (which I assume is the case) - you won't be able to display Sub-tasks on the Board, as this is restricted in Jira Cloud. If you're not tied to Sprints, best action here would be to create a new…
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Hi @ben.clifford , Some Chrome extensions (like ad blockers or privacy tools) can block CORS-related requests. You can try disabling extensions temporarily and see if this helps. Regards, Nazar
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Hi @Steven Kenway If email doesn't work for some reason, the user should still be able to access https://id.atlassian.com/manage-profile/email and update their email address from there, unless their new email is already associated with another Atlassian account. Regards, Nazar
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Hi @Scott Walter Tracking your teams time typically consists of 2 parts: - Logging time - Reporting on the logged time To track time against an issue, please take a look at this page Once your team has logged some time, you can then visualize it. There are few ways of doing it as outlined by @Alexey Pavlenko _App…
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Hi Shakila, you can use something like the following: project in (ABC, XYZ) AND timespent is empty where ABC, XYZ are your project keys. You can also use project names like “My company Project” inside of the parentheses. Hope this helps