Rishabh Jhawar Community Champion

Hello Alireza, Welcome to the community! Reach out to Atlassian team via this URL: https://support.atlassian.com Regards, RJ

Hi @Diego Rocha , Welcome to the community! Use this to connect with the support team: https://support.atlassian.com/trello/ Regards, RJ

Hello @Salvador Asensio Martinez, Welcome to the community! You can certainly create and manage multiple help centers on your site. Ref to the screenshot below: Note: You will need to upgrade to Jira Service Management Premium to create and manage multiple help centers on your site. Regards, Rishabh

Hi @lbj , Welcome to the community! Software change management can managed by both Jira and Jira Service Management (JSM). Since you want to have an external access too, JSM is the best option for you as JSM allows external access. Regards, Rishabh

I used Firefox until 2010 or 2011 and have been using Chrome since then. I also use DuckDuckGo on my phone. By the way, I have almost used all of the browsers, though.

Summer was hotter than usual this year in India, but it went by in a flash. My summer included some quick travel, vacations, family visits, beach outings, long drives, hanging out with friends, museum visits, sports events, watching a lot of sports on TV, and, of course, work.

Hi @Claudia Walter , Welcome to the community! I am sure that someone from the Atlassian support will respond to this some while however, alternatively you can try https://support.atlassian.com/ Regards, RJ

These days, roasted salted cashews are my favorite. I can eat them any time of the day.

@Aggeliki K Yes, making it "open" will allow everyone will be able to create ticket via email request. Do this: 1. Make it "Restricted" 2. Add a company in the customers of the project and add email domains. This way the service project will be open to customers who are added to the project via the org. Regards, RJ

Hello @Aggeliki K , Welcome to the community! 1. Users can raise a issue/create a ticket by sending email to the configured receiving email irrespective of the sending email. 2. Please check the settings and ensure that channel access in the customer permission settings is set to "open" Additionally, you may need to double…

Looks promising. 

Happy to help :)

Hello @Sigríður Jónasdóttir , Welcome to the community! Most importantly, I suggest creating and connecting a Confluence knowledge base. This will help reduce the overall number of tickets created as it will enable self help. For this case, there are two points to consider: * If you want to inform people/customers about…

@Sriram Nagarajan , Welcome to the community! You can add your customer to the service ticket. Try this: Regards, RJ

Hi @BEN IPSEC , Welcome to the community! There are two subscription types you can choose from: Standard and Premium. The cost per license ranges from approximately USD 8 or USD 16 per user per month. For more details, please check here: Atlassian Jira Pricing Regards, RJ

Yes, I have similar observations. https://community.atlassian.com/t5/Community-Kudos-Feedback/Anyone-with-points-and-badges-not-adding/qaq-p/2794388

Yes, I have also observed similar things. https://community.atlassian.com/t5/Community-Kudos-Feedback/Anyone-with-points-and-badges-not-adding/qaq-p/2794388

Wow, what an amazing tradition! Every child would be just super excited to explore all the goodies and sweets in the cone. For me, the back to school 1st day was full of emotions in the junior school. After a long summer break (typically 2-3 months), we had to go back to school, which was always a reason for a little…

Hi @Víctor Hugo Ortega Tenorio , Welcome to the community! The "Widget" will allow customers to get help on your website. You will not require to add "Widget" to the "Portal" as portal will anyways have capabilities to create tickets and search in the knowledge base. Widget can be simply configured from the project…

@Pramodkumar Shrivastav You mean the activity column is not displayed to you. As far as I know, there is no option to change the columns and the activity column should be the default column. Try exporting the logs as you will be able to find all details in the csv export. Regards, Rishabh

Hello @Pramodkumar Shrivastav , Welcome to Atlassian Community! Login to the Atlassian Admin >> go to Security >> Audit Log. You will be able to find all invitation logs. I have attached a screenshot for your reference. Also, there can be a case where your organization have added trusted some email domains. Regards, Rishabh

Hello from India! Most of our family reunions take place during the summer when the kids have a good month-long vacation. Back in the '90s and early 2000s, I have some of the fondest memories of these reunions with cousins, farm, food, entertainment, travel, and non-stop fun. These days, marriages and family functions are…

Happy to help ☺️ 

Thanks @John Funk . Looking forward to more learning and contribution.

Thanks @Susan Waldrip Looking forward to contribute and more learnings.

Thanks @Mark Higgins 

Thanks @Stephen_Lugton 

Thanks for the mention. Happy to help.

@Salvador Asensio Martinez - Strange but glad that all is working well now.

Excited to use the "Add Structure" and "Customer Sentiment".