Kishan Sharma Community Champion

Hello @Ingeborg Kristoffersen Welcome to the Atlassian Community. Of course, you have the option to import Epics/Stores into Jira Cloud using a CSV file as well. Once your CSV file has been prepared, log into your Jira Cloud site as a Jira administrator to start the import process. Refer Import data from a CSV file for…

Hi @Prudhvi Raju Kanithi To make certain Confluence spaces read-only in Confluence, you'll need to adjust the space permissions so that users have view-only access. This involves modifying the permissions for specific user groups or individuals, ensuring they can view the content but cannot add, edit, or delete any pages…

This is the best option if you have Scriptrunner installed. 👍

Hi @Mani Chaitanya Since your summary field contains square brackets, you should escape the square brackets with a backslash (\). Here's how you can structure your JQL query: summary ~ "\\[API\\]" Hope this helps.

Hi @Chekib Dgham Welcome to the Atlassian Community! If you change from a paid plan to Jira Free, project permissions, roles, and issue security schemes are locked in their current state and you'll need to upgrade to a Standard or Premium plan to change them. If you had previously allowed anonymous access to projects, that…

Hi @Ross ODonovan Welcome to the Atlassian Community! While there's a way to group customers into an Organization in JSM, you cannot use it to manage access to certain confluence pages. In JSM, grouping and managing access on a per-user basis is not as granular compared to having users in Confluence. Confluence allows you…

@Isobel James Please accept the answer it if was helpful :)

Much needed feature for organizations operating within a decentralized structure.

@Network Administrators As per the latest update, as on (24th May 2024), If you come from a company with a decentralized structure – e.g. separate business units or subsidiaries – you can have the same domain verified in separate Atlassian organizations, there are few conditions though. Check out the update here - Multiple…

Looks like the issue has been resolved now. Between 19 Aug 2024 - 06:00 UTC to 19 Aug 2024 - 10:00 UTC, boards and backlogs were not loading for Team Managed projects. The issue has been resolved and the service is operating normally.

Hi @Isobel James Welcome to the Atlassian Community! There's an active incident on Jira Software cloud. Atlassian Team is currently investigating this issue where boards and backlogs are not loading for Team Managed projects. I would suggest subscribing to this Incident - Jira Team managed projects, Boards & Backlogs not…

Great info, thank you for sharing @Vincent Blain !!

Hi @Kempf_ Annie _Landskrona_ Welcome to the Atlassian Community! Looks like duplicating plans functionality is currently available on Atlassian Cloud and NOT on Data Center. As per your screenshot, you are using a Data Center version and good news is that there's already a feature request raised for this - Release the…

I would suggest creating a copy of the existing field configuration, remove "Start Date" field from it, and assign it to your specific project.

Hi @Tasya Febriany Since "Start Date" is required field in the field configuration and is not added to the screen, you are getting the error. If you remove the "Start Date" field from the field configuration, the error should be resolved.

Hi Rajat, Unfortunately, we as community members do not have access to your site and can only guide you with the steps. Can you please share a screenshot of the configuration you have done so far for review ? thank you!

Hi @RAJAT SAMSERIYA Welcome to Atlassian Community! To enable and disable Outgoing Mail setting, the user must have Administer Jira rights. As a Jira administrator, click on the Cog icon > System > Outgoing Mail. Refer Outgoing email for Jira Cloud Your service project comes with a pre-configured cloud email address that…

Hi @Girlie Zamora Welcome to the Atlassian Community! If your team reaches the limit of allotted executions, your rules will fail to run until usage resets on the first of the following month. Usage limits vary by product and plan, but they always reset at the beginning of each month. Unused executions from the previous…

Hi @jira-sales As per Backup and restore limitations documentation - When can I run a new backup? You can run only one backup a week, which means that you can run a new backup only after 7 days since the last complete backup. If you don’t have a complete backup, you can run a new one at any time. You can’t run a backup…

Certainly, it's a good idea to verify with the Board Admin if you're unable to access the Board filter. Additionally, comparing permissions between your account and your colleagues' accounts on the project could be helpful.

You may want to check if you have "Browse Projects" permission in the project. Refer - Zephyr Permission Scheme for more details.

Hi @Chirag Jain Welcome to the Atlassian Community! Did you mean the Board, Dashboard, or something else by the Jira page? If possible, sharing a screenshot would greatly aid in understanding the situation.

Hi @raymond.ng Welcome to the Atlassian Community! Have you encountered this error in other browsers as well? Is this behavior consistent across other colleagues' machines? If so, it would be advisable to submit a ticket to Atlassian Support for additional troubleshooting.

안녕하세요 @우혜정 , Atlassian 커뮤니티에 오신 것을 환영합니다! 조직 관리자 또는 사이트 관리자는 Jira Service Management에 대한 고객의 포털 전용 계정을 삭제할 수 있습니다. 이 절차는 사용자 관리 경험에 따라 다릅니다. 원래 사용자 관리를 위해 고객의 포털 전용 계정을 삭제합니다. 설정() > 사용자 관리로 이동합니다. 사이드바에서 Jira 서비스 관리를 선택합니다. 포털 고객 페이지에서 삭제하려는 고객 이름 > 더보기()를 찾으세요. 계정 삭제를 선택합니다. 중앙 집중식 사용자 관리를 위해 고객의 포털 전용 계정을 삭제합니다. 설정() >…

Hi @Beverly Scott Welcome to the Atlassian Community! If you have removed the user from your ORG, then you will need to reinvite the user. If you have suspended access, then you should be able to restore access of that user. In AdminHub-> Directory -> Users, please ensure that any filters excluding the user from being…

Hi @Alisson hines You will find steps to create a project with a shared configuration in my earlier response. Once the project is created based on another project, you will have to create the request types from scratch by referring the source project like adding the same fields, their order etc. Please inform if you…

Thank you for confirming and providing the screenshot @Ivan Monma Can you please also verify whether the permission scheme is not allowing user roles that permit a larger group of people to edit issues. If only user groups are specified in the permission scheme, the jira.permission.edit.group property appears to work…

Hi @Darshan Hiranandani Welcome to the Atlassian Community! Thank you for the introduction and looking forward to your contributions. You can begin by posting in Welcome Center which is full of great content and friendly people happy to point you in the right direction. Please also refer - Unlock the power of the Atlassian…

Hi @suneetha.sigireddy Welcome to the Atlassian Community! I am able to reproduce this scenario. If I add Location field (Type - Custom Google Map Field) to screen/issue layout I don't find it on the screens. Looks like this is a special field used for mapping Board's location and can't be used for any other purpose. I…

Hi @Ivan Monma Welcome to the Atlassian Community! Have you tried entering group name instead of group ID ? You can refer this article - Permissions based on Workflow Status for more details. If this doesn't help, please share a screenshot here.