Kai Krause Expert

Hi and welcome, you can find these information here Atlassian Solution Partners: Join the Program | Atlassian and can apply when you met the requirements FY25 Atlassian Solution Partner Program . BR Kai 

Congratulations on your successful certification.

I'm not going to be making it, hopefully next Year

I use often the to-do list, taht is a great Feature. 

Hi and Welcome, The Jira Automation actor may not have the necessary permissions to perform certain actions. For example, if the rule tries to transition an issue or edit a field that the automation user does not have access to, it will fail. Checking the audit log for the automation rule can provide insights into why it…

The technical user replaces your data with his own. There will be no further changes. BR Kai

Hi, you can use a technical account . Benefits of Using a Technical User * Consistency: Ensures consistent access to APIs and resources. * Security: Reduces the risk of app disruption due to personnel changes. * Management: Simplifies app management by using a single, dedicated account. Steps to Implement a Technical User…

Hi and Welcome, in my opionon legacy webhooks do not support Block Kit formatting directly, while legacy webhooks are convenient for simple integrations, they do not support Block Kit formatting. For interactive messages, using a Slack app is my recommended approach. If you're constrained to using legacy webhooks, consider…

Hello and Welcome If you attempt to add users via provisioning when no licenses are available, the behavior might not be explicitly documented, but generally, the system will not automatically add users without licenses. Instead, you might need to manually manage or upgrade your license tier to accommodate additional…

THX for Update. Very nice how rovo is evolving

Hi and Welcome, * In the upperleft Menu Click on Workspaces * This will show all the workspaces you can access. * Click on the settings icon to the right of the workspace you wish to leave. * Click view members. Click "Leave" to leave that workspace on you :-) * You may have to refresh your browser to take effect. Ive this…

The summary feature is nice 

+1 - Would be nice

Great feature that help much

Hi and Welcome, deleting the products takes a certain amount of time on the Atlassian site. Depending on when you deleted the products, it can take up to 60 days before you can delete the organization. I just had to wait for an organization I created by mistake…

Hi, in my opinion you cant actually customize the way the search works. A possible workaround is to paste the value from the customfields to the comment section at change. But its not nice i think. BR Kai 

Like every year : We doing things every day together , so we ignore it :D BR Kai 

Hi, i asume that your customer has only portal access to your instance. Actually the customer portal provides no dashboards or Reports . Therefore you need a licence to provide the access. But carefull . To see something the customer needs access to the tickets , there can be information that you would no provide to the…

Hi and welcome !, in my opinion you cant use a uikit component in an custom ui page. But you can use the components from atlaskit in an custom ui app. The form iis here as example Form - Examples - Components - Atlassian Design System BR Kai

Hi and Welcome, Yes, it is possible to create a ticket in one Atlassian Jira instance and automatically create a corresponding ticket in another Jira instance's project. * Jira Automation allows you to set up rules that can trigger actions based on specific events. You can create a rule that triggers when a ticket is…

Hi and welcome, you can get the admin account, Reach out to Atlassian support directly. They have a process for verifying your identity and the ownership of the account. You can submit a request through their support portal. Be prepared to provide information about and any relevant details that can help verify your…

Hi and welcome, to get the organization admin , reach out to Atlassian support directly. They have a process for verifying your identity and the ownership of the account. You can submit a request through their support portal. Be prepared to provide information about your organization and any relevant details that can help…

Hi and Welcome. Confluence is a collaboration tool developed by Atlassian that helps work together with others . Here are some points about Confluence: * Centralized Knowledge Base: Confluence allows you to create a centralized repository for all your documents, notes, and resources. This makes it easier to find and…

Hi, the keyboard shortcuts are documented here Using keyboard shortcuts | Jira Software Data Center 10.4 | Atlassian Documentation BR Kai 

Hi , i understand this feature like Ideas are added to a JPD project, Then the assigned team/person add an Epic/Issue to their Jira project, and link it to the Idea on the Delivery tab. An so the work that has to be done is distributed to many People. The Jira issues will appear in My work. BR Kai

Hi and Welcome , Atlassian is change the admin site of serveral times, so it can be that something wont work like expected, also the deletion of an organization is a long process Delete your organization | Atlassian Support I most cases when everything looks fine on your site a support ticket helps. The support from…

Hi, To achieve the automation of attaching customer replies to a specific Jira issue (like VAL-601) when using Outlook, You can use a combination of Jira automation rules, Jira Incomming mailhandler and Outlook rules. Something like: Setup Mailbox with Email in Jira for working with Mails Use an emailadresse only for…

Hi, If your users are accessing Confluence through Jira Service Management (JSM) without a separate Confluence license, they will have limited access to Confluence features, including commenting. Users with JSM access can view Confluence pages that are linked to JSM projects, but they may not have full Confluence…

Hi, having sometimes same pain with search in Atlassianproducts . Specially to confluence this helps me sometimes Confluence search syntax | Confluence Cloud | Atlassian Support Never give up :D BR Kai 

Hi and Welcome, you can setup an automation rule with a webrequest call to send data to your telegrambot using the telegram api. POST https://api.telegram.org/bot<YOUR_BOT_TOKEN>/sendMessage The integration can be done with any Jira plan (Free, Standard, Premium, or Enterprise). However, the Free plan has limitations on…