Kai Krause Expert

Hi, i have no glue, why this happens. I can only reporduce it, with the automation actor has not rights on the issue . Sorry. BR Kai

Ok, could be the prompt. Did you pass in the automation in the prompt window something like this ? Issue key: {{issue.key}}Summary: {{issue.summary}}Description: {{issue.description}}Reporter: {{issue.reporter.displayName}} Could be that the automation have not the same magic inside as the chat , so you have to provide…

Hi, could be the automation has no access to the ticket. In chat-mode the agent “borrows” your own credentials, so it can browse every issue you can. • In Automation the agent is executed by the rule actor. – That account is not automatically added to every project’s permission scheme, so it often lacks Browse projects /…

You can add an send Web Request Action into your automation Here is a short help from atlassian. Automate Issue Field Updates Using Jira Cloud REST API | Jira and Jira Service Management | Atlassian Support Setup the proper Url to your instance and the authentification. the url should be https;//<YourDomain.atlassian.net>/…

Hi and Welcome, It is not your rule – it is the platform.:D The automation tasks have sometimes caps inside. The “related-issues” operation caps at 100 issues per Action to protect performance on shared Cloud tenants. as the result set is larger than 100, anything after the one hundredth issue is ignored, so : • For Epics…

Hi, yes. i have the same problem cause linked Accounts . Profile from AtlassianAccount is other as in this linked account . Br Kai

Hi and Welcome, you can use on a dashboard the Issue statitics gadget and cosse the type assignee . configure it to your needs Its build in . Hopefully it matches your requirements. BR Kai 

Hi and welcome, It could be that the profile plugin is disabled or something blocking it ( firewall or kind of network stuff ) look that the plugin is enabled in the administration → Manage apps → “System” plugins. Search for “Jira User Profile Plugin” Make sure the plugin is Enabled and all of its modules are Enabled…

Hi and Welcome, If you need AI-powered ticket categorization, summaries, or searchable knowledge inside Jira, the easiest and safest route is Atlassian Rovo By my Experience, some topics are always there when you use external AI. • Uses your existing Atlassian permission model, so only data the user can already see is fed…

Hi and Welcome, In the new Trello interface the Comments & Activity panel is fixed on the right-hand side. Atlassian has not provided any built-in way to move it or switch back to the old layout. More information you can find Trello Beta | Trello | Atlassian Support and Is there a way to revert to the old UI? . Share…

Hi and Welcome, interface is now the standard experience for all users and that there is no built-in way to switch back to the previous UI. Key points • The old “Go back to classic/beta” toggle has been removed for everyone. • All workspaces are automatically migrated; there is no opt-out setting. • Atlassian recommends…

Hallo Frau Schick, * Liste zunächst archivieren • Board öffnen und mit der Maus über die Liste, die weg soll, fahren. • Oben rechts in der Listen-Kopfzeile auf „…“ (Drei-Punkte-Menü) klicken • „Liste archivieren“ auswählen. Die Liste verschwindet jetzt vom Board, ist aber noch nicht endgültig gelöscht. * Archivierte Listen…

Hi and Welcome, Look here please: https://community.atlassian.com/forums/Trello-articles/The-new-Trello-is-coming-soon-to-everyone/ba-p/3015921 Atlassian is progressively rolling out the “new Trello” to every workspace. Once your workspace is migrated, you cannot switch back, because Atlassian is decommissioning the legacy…

Hi and Welcome, Atlassian is progressively rolling out the “new Trello” to every workspace in order to * deliver a cleaner, more modern interface (e.g., compact card back, new sidebar), * ship performance and accessibility improvements to all users at once, and * accelerate future feature development by maintaining a…

Thx, didint see it. 

Done it. Very nice learning path . How i can login into ScrumLab ?

Hi and Welcome, In native Jira Cloud you cannot compare two issue-level timestamps (e.g., created vs. first assignment) directly in JQL. JQL lets you ask “When was a field changed?” but it cannot do arithmetic like “CHANGED within 2 hours of created”. When you have scriptrunner you can use issueFunction in dateCompare("",…

Hi and Welcome,. when an admin deletes an team, team members and the org admin will receive an email. The reason you can contact your admin. Atlassian dont know why someone delete an team. Could be an mistake . Within 30 days it can be reactivated. https://support.atlassian.com/platform-experiences/docs/delete-a-team/ BR…

Hi and welcome., ISO/IEC 27001:2022 | Atlassian here you can download it. BR Kai 

Hello and welcome! Atlassian’s platform can certainly complement your existing Hospital Information Management System (HIMS) by giving you a flexible, cloud-based workspace for everything that is not strictly clinical data—things like task tracking, SOPs, compliance audits, facilities maintenance, procurement, and internal…

Hi and welcome, Why the file is missing The.debpackages that come out of jsm-integration-scripts (jsm-nagiosxi,jsm-opsview, etc.) contain only the Integration – the systemd unit, config templates, and post-install scripts. I think they do not ship the proprietary Jira Edge Connector binary itself. So you have frist install…

Hi and Welcome, Issue Security Level cannot be selected as the “Statistic type” in the built-in Pie Chart or Two-Dimensional Filter Statistics gadgets, depending on the architecture in cloud and datacenter regarding the issue security level. When you try to archieve to hide a gadget for others users than the issue security…

Hi and Welcome, could you please provide some more information, which information you need ? the status descoped is an custom status, so we cant say how it will be calssified , and what should happend to your epic. Some information about automation, expected outcome and so on ? BR Kai

Hi, when i do camping (never :D ) than i would prefer a camper. BR Kai

Hi and Welcome, * If you have domains associated with your organization, remove them. * If you have apps included in your active subscriptions, remove them. Following this Docmuentation: Delete your organization | Atlassian Support Its a bit tricky, when its not working after waiting the time frames , you can open a…

Nice . Done it and learned something 

The hierachy feature sounds nice 

Hallo, du kannst bei der Auswahl des Produktes auf Datacenter schalten auf der rechten Seite. Scheint so du hast die cloud Version erwischt und nicht Datacenter. Um dann ein Ticket aufzumachen benötigst du die SEN . Die Links wie das geht findet sich direkt darunter Gruß Kai

Hi, yeah the whole time a protocr watches you via webcam.

I take it online