Comments
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Hi Vinesha 👋 First, welcome to Loom! We have a couple of different recorders: the Desktop App, Chrome Extension, & Mobile App. I'd bet you're just using a different recorder than the screen you're comparing it to! Here are some helpful steps to get started and set up for success: * Go to Loom.com and log in directly to…
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+1! Thanks, Manon!
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Hi J! Brittany here from the Loom team 👋 I'm sorry to hear about your frustrating experience with Loom so far—that's certainly not the experience we want our customers to have! If you're open to it, I'd love to connect you with a member of our product team. They can discuss your concerns in more detail, address any…
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Great new feature!
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Lately I've been loving the new blur functionality in Loom screenshots!
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Hi Alan! How can I cancel my Business + AI trial? If you decide to end your trial before the 14 days are up, just let us know, and we’ll help you cancel it right away. Reach out to our support team here, and they’ll guide you through a quick and easy cancellation process.
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It's been a week since we wrapped up Team '25 and I'm still buzzing. It was incredible week of learnings, connection, community, and FUN! Atlassian users are simply the best and spending a week together was pure joy. My "aha!" moment this year was the launch of the new Teamwork Collection (Loom, Confluence, & Jira- with…
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Hi Brad! Thanks for sharing this great question 🙌 Typically, only one person per workspace can be set to record each meeting in order to avoid duplicate recordings. When a meeting is recorded by someone in your workspace, on default each invitee in your workspace will receive the recap email and access to the video.…
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What a line up! Can't wait for TEAM '25!
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Welcome everybody! 🫶 I'm Brittany and I'm a Product Marketing Manager for Loom at Atlassian. I was previously on Loom's Onboarding Team, and love to use Loom to engage customers and prospects ✨ Video is such an effective way to get new users to value QUICKLY! Loom has totally transformed my ways of working, and allows me…
