SilkeS Community Manager

Hi @Anton Mazur (TitanApps), We recently experienced a heavy wave of spam, and our automated moderation filters caught a few legitimate posts by mistake. Yours unfortunately being one of them. I have restored your article. Could you please check the link below and confirm that everything looks good and is visible on your…

@Mohana Sundar J it looks like someone from my team already helped via email. Please reach out if you need additional assistance. Thank you!

Hi @ Tatiana Jancusova , Our engineers applied a fix for this issue. Could you please check if you can now access your profile? 

Thank you @Bill Sheboy and @Andy Gladstone . I have started an internal discussion about this and I will see what we can do here. 

Hi @Bill Sheboy , Thanks for checking in and for flagging the slow page loads. I checked with our dev team and there are no incidents or community app releases in progress today, and the forums are currently loading normally for me. Are you still experiencing slow page loads?

Hi @Bill Sheboy , Happy New Year! I hope 2026 is off to a great start for you. I wanted to circle back with some information about when and why posts are marked "Atlassian Recommended". This label can only be applied by Atlassians, primarily our Community Support team and product teams. We use it sparingly to highlight the…

Hi @Bill Sheboy , Thank you for your question and for calling this out. Would you be able to share a few specific examples or links where you’ve seen this recently? That would be really helpful for our review and will make it easier for us to investigate. Many of us are out of office over the holidays, so our follow-up may…

Hi @Bill Sheboy , Thanks for calling this out and for the helpful detail. Right now, the author and profile cards only pull in the new bio field and don’t automatically use any pre-existing bios. I just confirmed with our engineering team that they can add a fallback: if the new bio field is empty, we’ll use the older bio…

Hi @Bill Sheboy , Thank you for flagging this. We do have an internal ticket open with our engineers to investigate the notification issue. Because it’s intermittent, it’s been a bit tricky to pin down, but we are aware of it and working toward a fix. Are you still experiencing this behavior? When it happens, do you see an…

@Dave LIAO Thank you for your comment. It’s inspired me to work on a 2025 summary post, which I plan to publish early next year. It will outline the feedback we’ve received from members, the updates we’ve made as a result, and some high‑level priorities we’re planning for 2026. @Cedric We’ll be reviewing the survey…

@Senne Janssens, @Vish, @Josh McManus Our engineering team implemented a fix for the account linking issue. Could you please try again and see if you are able to link your accounts now? Please reach out if it is still not working. Thank you. 

Hello @Vish , Thank you for sharing the details of what you’re seeing. Our engineering team is actively working on an issue that’s affecting account linking and the “Something went wrong” error you’re encountering. This can also impact the visibility of the three‑dots menu to set a primary account. I’ve added your report…

@Senne Janssens Thank you for reaching out and letting us know you’re seeing an error when trying to link accounts. I have escalated this to our engineering team for further investigation. We apologize for the inconvenience this is causing and appreciate your patience while we work on a fix.

Hey @Mr_ Beedell_ Roke Julian Lockhart _RJLB_ , can you have a look if the username still breaks on mobile? This should be fixed now. It looked good when I tested from my end. We also posted the release notes about it here. 

Thank you @Barbara Szczesniak . I have added that info to our internal ticket for this bug. 

@Michał Krysiuk - Terano Apps, if you're part of a Marketplace App team, we would like to ask you to follow the steps outlined here to get an 'Atlassian Partner' lozenge for your profile! This topic is now closed as the discussion has become outdated. If you have more questions or want to continue the conversation, feel…

@Terano Apps , if you're part of a Marketplace App team, we would like to ask you to follow the steps outlined here to get an 'Atlassian Partner' lozenge for your profile! This topic is now closed as the discussion has become outdated. If you have more questions or want to continue the conversation, feel free to start a…

@Ivan JiraDevExpert looking at my subscription notifications today, after changing my settings to what I see in your screenshot, I received the daily digest subscription email and I also received several email notifications for when a member liked my content. Could it be that the notifications you are receiving is for…

@Ivan JiraDevExpert thank you for flagging. I will see if I can recreate this and see what is going on. @Charlie Misonne and @Barbara Szczesniak I remember this happening before. It was an intermittent bug. If this is still happening, could you add a screenshot? It would also be great if you could provide the date and time…

This topic is now closed as the discussion has become outdated. If you have more questions or want to continue the conversation, feel free to start a new topic. For more details on why we close older threads, check out our Rules of engagement - Atlassian Community . Thank you for your understanding!

This topic has been locked because the thread has become a bit dated. If you’d like to keep the conversation going or have any more questions, feel free to start a new topic. You can read more about necro posting (“raising threads from the dead”) in our Community Guidelines . Cheers!

This topic is now closed as the discussion has become outdated. If you have more questions or want to continue the conversation, feel free to start a new topic. For more details on why we close older threads, check out our Rules of engagement - Atlassian Community . Thank you for your understanding!

This topic has been locked because the thread has become a bit dated. If you’d like to keep the conversation going or have additional questions, we encourage you to start a new topic. You can read more about necro posting (“raising threads from the dead”) in our Community Guidelines . Thanks!

@Mariya Yordanova This topic has been locked because the thread has become a bit dated. If you’d like to keep the conversation going or have additional questions, we encourage you to start a new topic. You can read more about necro posting (“raising threads from the dead”) in our Community Guidelines . Thanks!

Hi @Ruth Kongaika Thank you for reaching out and sharing your concerns. We take the security and privacy of our users very seriously, and I understand how concerning it can be to receive notifications about potential data breaches. To address your concerns and provide accurate information, I encourage you to review our…

This topic has been locked because the thread has become a bit dated. If you’d like to keep the conversation going or have additional questions, we encourage you to start a new topic. You can read more about necro posting (“raising threads from the dead”) in our Community Guidelines . Thanks!

@Björn Döhler, if you're part of a Marketplace App team, we would like to ask you to follow the steps outlined here to get an 'Atlassian Partner' lozenge for your profile! Cheers!

This topic is now closed as the discussion has become outdated. If you have more questions or want to continue the conversation, feel free to start a new topic. For more details on why we close older threads, check out our Rules of engagement - Atlassian Community . Thank you for your understanding!

Hi @Bill Sheboy . Thank you for flagging this. I just got confirmation that this is a bug and we are looking into it. 

Hi @Barbara Szczesniak , I just reviewed the link you shared, and the article was updated on Wednesday. If you do not want to receive notifications for edits made to posts, you can disable this option by clicking on the little option wheel on the top right and going to Manage settings > Notifications > Settings. Scroll to…