Caterina Curti Atlassian Team

Hi @chrisssc, The logs don't seem related to a problem deleting a repository. It seems that either the database was not available at that time or Bitbucket Server could not connect (maybe a network problem)? This also seems to be confirmed by the fact that a restart of Bitbucket Server was required. If you are still able…

Hey @Anina Roche, From the screenshot it looks like you are accessing the "Issues" link from the Bitbucket dashboard. I can see that from the URL: https://bitbucket.org/dashboard/issues The "Create issue" button is only available when accessing the "Issues" link within a repository. The URL will be like this:…

Hi @Илья Миртов, Yes, using the REST API is still the recommended and supported way to proceed with this. These are documented, maintained over time and follow a deprecation cycle to give you enough time to update the tools that use them if needed. In comparison, the database can change between any version (including minor…

Hey Lee, It still seems to be a proxy issue. Do you have more details about 4.13 stopping to work? Did anything change in the network when that happened? Can you share the details of the proxy, its configuration and the bitbucket.properties file? Caterina - Atlassian

Hi @MOHAN SATYA SAI BHAVANI PRASAD. REDDY, According to the REST API endpoint documentation, this is the expected behaviour and I just confirmed that this is the case in my test environment. the reviewers list may be updated using this resource. Since the payload accepts the list of reviewers as input, you could read the…

Hi @Daljeet Singh, I agree with @Mirek here (thank you!). Let's make sure that the server matches the minimum requirements of 2 CPUs and at least 3GB of free memory for Bitbucket Server to run. If there are other applications or maybe databases on the same server, these values have to be increased accordingly. It is also…

Hi @Svante Gustafsson, In the most recent versions of Bitbucket Server, it is not possible to restart only Elasticsearch without restarting whole Bitbucket. When required, please restart the entire application. It should only take a short time for Bitbucket Server to be back up and running. Cheers, Caterina - Atlassian

Hi @Hendrick H, Here are my inputs. Startup issue Which AWS instance type are you selecting? Let's also have a look at the $BITBUCKET_HOME/log/atlassian-bitbucket.log to see if there are any errors and content at all? Changing the default port From the console output, it seems that Bitbucket Server is attempting to start…

Hi @devops maaz, Can you access the AWS server and check for errors or warnings in the $BITBUCKET_HOME/log/atlassian-bitbucket.log? Are there any? Did you already confirm that the ports are open and you can reach the AWS instance from your workstation? Cheers, Caterina - Atlassian

Hi @Lee Goldsmith, It is very likely that this is caused by either a proxy Bitbucket Server configuration issue. Which proxy are you using? Also have a look at the Proxying and securing Bitbucket Server and check the current settings in the $BITBUCKET_HOME/shared/bitbucket.properties file. Cheers, Caterina - Atlassian

Hi @Илья Миртов, A better option would be to use the Bitbucket Server REST API for this purpose. For example, you could use this one to list all the pull requests in a project/repository: GET /rest/api/1.0/projects/{projectKey}/repos/{repositorySlug}/pull-requests And then the following one to get the commits for each pull…

Hi @[deleted], Usually these issues are caused by a problem with the directory synchronization. To resolve them, let's try to recreate the user directory by following these steps: - Disable the existing external user directories - Create new user directories with the same settings as the older ones - If everything works…

Hi @eworldsystems, Have you managed to find a solution to this problem? If not, let us know and we can help. Cheers, Caterina - Atlassian

Very interesting indeed @Monique vdB! I checked the list last week and it is good to know that Sydney is coming soon!

Hi @vmadaan, From the log snippet, it looks like you are facing the problem described in this article: - Bitbucket Server Does Not Start - Could not acquire change log lock You'll find there the instructions to resolve it for each database type. Cheers, Caterina - Atlassian

Hi @nkeho, Can you tell us a little more about this? Some questions that you could answer are: How would this be helping you / enabling you to do? What is currently not possible with the current defaults? Cheers, Caterina - Atlassian

Happy to help @hbrambila and thanks for the link. I'll add it to my reply! (Your English is perfect, no need to apologies :-))

Hi @Pierre Herman, This has been identified as a bug and has been reported here: - https://bitbucket.org/site/master/issues/16572 Let us know if the issue details don't match. You can also follow the conversation in this community question. The fact that the rights have changed, instead, seems to be a different problem,…

Hi @rcfsousa, This has been identified as a bug and has been reported here: - https://bitbucket.org/site/master/issues/16572 Let us know if the issue details don't match. You can also follow the conversation in this community question. Cheers, Caterina - Atlassian

Hi @hbrambila, We have been able to reproduce this behaviour in the following conditions when using Bitbucket Cloud (bitbucket.org): - uploading an SSH that has already been added - uploading an invalid SSH key When creating a new SSH key, make sure to follow the instructions on the Set up an SSH key page. While the…

Just got it @Monique vdB! I did not know about all the great discussions happening in our Community! As a regular attendee of the Sydney AUG, the User Groups topics were my favourite!

Hey @Gregory Van Den Ham, I found our Sydney AUG June very interesting! Did you already run a playbook AUG? Cheers

Hey @LeKisha Boswell, how did your first event go? You can also try reaching out to our Sydney leader @Jovanka Pesika! Cheers!

Thanks for being a AUG leader @Kemal Bajramovic!

That's awesome Susan!

Hi @nkeho, It is currently not possible to set the "Default Access" to a value different from "No access" or to enable the "Public access" feature by default. If it's an option for you to automate the project creation, you could set one of these option (depending on your use case) while creating the project. Here are the…

Hi @Yogesh Mude, The link refers to Bitbucket Cloud (bitbucket.org) and not to Bitbucket Server. Cheers, Caterina - Atlassian

Sure @Chris Smith, Glad to hear that everything is fine now. Good job on troubleshooting this. Cheers, Caterina - Atlassian

Thanks @David Karr for confirming!

Hi @Vishnu_Shukla, Can you browse to the user details in the administration area of Fisheye and check if the user is marked as a FISHEYE_USER or a CRUCIBLE_USER? Or does the lozange says "NO ACCESS"? Maybe the groups or the permission for this user are incorrect and need to be updated. You could also try to create a new…