Caterina Curti Atlassian Team

Hi @Bettina Carl, That's an interesting setup. Any reasons for it? Is the plan to migrate the entire instance (including user directories, add ons and all settings) from one server to the other? In this case, the recommended option would be to take a backup from the source instance and restore it on the target one. All…

Hi @Chris Smith, If you suspect that the issue is with the Application Links, did you already try to recreate them? Are there any errors or warnings in the atlassian-fisheye-YYYY-MM-DD.log? Which version of Crucible and Jira is currently installed? Is it correct that you can now login to Fisheye? Cheers, Caterina -…

Hi @chandrasekhar k, The Supported platforms page is the starting point for the CPU and memory requirements of the server. Is this a Data Center (clustered/multi node) or a single node installation? If Elasticsearch is running on the same node, then we need to add another 1 GB for this process to run. Note: Elasticsearch…

Hi @spal16, This error usually happens in one of the following cases: * /usr/libexec/java_home/bin/java is not executable * The executable file does not exist * The user running FishEye does not have permission to access/execute that file Can you try to browse to the /usr/libexec/java_home/bin folder and run "java…

Hi @Paul Simmons, While technically this is possible, I would highly encourage you not to do so to avoid to set such a high value to avoid possible issues. More details in this regards are available on this page. I see that the code file is auto-generated, would it be possible to split it into multiple files? Or maybe…

Hi @[deleted], Is this about a Bitbucket Server or a Bitbucket Cloud (bitbucket.org) repository? In case of a Bitbucket Server repository, you will find the following event in the audit log (either in the log or in the user interface directly). The Audit events in Bitbucket Server page contains the full list of available…

Hi @David Karr, I can see that the internal team submitted a support ticket and that the conversation is now happening on the Pull Request Notifier issue tracker. In particular, this is the link: - https://github.com/tomasbjerre/pull-request-notifier-for-bitbucket/issues/287 Cheers, Caterina - Atlassian

Hi @markxsimu, Are you integrating Bitbucket Server or Bitbucket Cloud (bitbucket.org) with Jira? There could be various reasons for this problem, and we will need to look into the details. Can you please also share the version of the two products and the stack trace from the logs? Cheers, Caterina - Atlassian

Hi @Tom Pfueller, Let me share here the best option for this, which is a combination of: - the Look and Feel for Fisheye and Crucible add on - the instructions on the Customizing FishEye's look and feel page Look and Feel add on Once this add on is enabled, it will change all colors of the user interface. In other words,…

Hi @GregSealby, While Application links can be set up between Fisheye and Bitbucket Server, they cannot be configured between Fisheye and Bitbucket Cloud (bitbucket.org). It is still possible to connect a bitbucket.org repository to Fisheye by following the steps in the "add an external Git repository to FishEye" paragraph…

Hi @Shubham Tandon, Could you please share more details regarding the current setup and the patch here? This is what I would like to collect to start investigating: - the Fisheye version - the full stack trace from the atlassian-fisheye-YYYY-MM-DD.log file when reproducing the issue - if possible, the full content of the…

Hi @Ivan Nenchovski, Could you please share more details regarding the current setup and the patch here? This is what I would like to collect to start investigating: - the Fisheye version - the full stack trace from the atlassian-fisheye-YYYY-MM-DD.log file when reproducing the issue - if possible, the full content of the…

Hi @arthur karton, You are correct that a re-index is required after the history has been rewritten. Here is our guide for Mercurial and Git repositories on this topic: - Git or Hg Repository exceeds number of allowed Committers Regarding the login, did you already try to use the administrator password? Note: this is not a…

Hi @IT Manager, We have created a support request on your behalf for this issue. Please let us know here if you did not receive it or have any problem accessing it. Cheers, Caterina - Atlassian

Hi @Collin Plasse, After further analysis, we have identified this as being a bug in Fisheye (caused by the SVNKit library in use). Please refer to the details on the bug report for more details and a workaround: - FE-7050 Cheers, Caterina - Atlassian

Hi @Joshua Collins, Let's fix also the AO_9DEC2A_PR_CONDITION table then. As mentioned above, for anyone else reading this, the following instructions only apply if: - the Bitbucket Server version is 5.11.1 - the AO_9DEC2A_PR_CONDITION table contains a REPOSITORY_ID column - all REPOSITORY_ID values are 0/empty Here is…

Great Tony! Happy to help!

Thanks @Bob Sellers!

I use my personal space from my work instance. :-) I usually only need to share my notes with my colleagues (we take the same courses together).

Hi @Виталий Киреев, There are some limitations on the Jira field types that can be displayed and edited within Crucible. The assignee is one of them based on the Supported fields for inline issue creation article and the same applies to the sprint field. The only workaround is to create the issue directly in Jira. However,…

Hey @Paz, Interesting question! I use Confluence to take notes for the online courses I take. A couple of times, I prepared the assessment (e.g. a Wireframe) on Confluence and then exported it. I also use Trello almost every day for my personal projects. For example, I manage there the tasks and activities for a meetup…

Hi @Bob Sellers, Was the option disabled in the following screen? Do you have a screenshot to share? Let us know if it is still happening and we can follow up. Cheers, Caterina

Hey @nimpla, When I check the Bitbucket Cloud dashboard, there are two type of content in the "Your work" section: - Your pull requests This is available in Bitbucket Server but is split into "Reviewing", "Created by you", "Recently closed" - Repositories This is a list of repositories I've access to. In Bitbucket Server…

Hi @Marlene Cote, One option is to integrate the two applications by setting up a Smart Mirroring for Bitbucket Cloud. In this way you can mirror the Bitbucket Cloud repository to Bitbucket Server. For the opposite direction, some customers use the Repository Mirror Plugin for Bitbucket add on. Setting up the git remotes…

@eworldsystems, Looking at the comment you posted on BSERV-10791, it looks like the issue is related to the hooks. Was there any issue or recent change with the filesystem in the days before this? If the issue is still occurring, let's raise a support ticket for a full analysis of the problem. Cheers, Caterina - Atlassian

Hi @Zhenqidong, Were the repositories on Bitbucket Server (self-hosted by your company) or Bitbucket Cloud (available at https://bitbucket.org and hosted by Atlassian)? Let us know so that we can share the next steps. If these repositories are on Bitbucket Server, we will need to involve an administrator on your side…

Hi @dheeraj, Please make sure that a supported Perl version (see Bitbucket Server Supported platforms for details) is available. I would suggest trying to re-install Perl in the attempt to resolve this. Cheers, Caterina - Atlassian

Hi @IT Manager, It is true that the error indicates a permission issue (see also this article). Since the atlbitbucket has full access, I would start by checking the following: - Is there a difference when starting Bitbucket using the service or the start-bitbucket.bat script? See Starting and stopping Bitbucket Server. -…

Hi @Nirmalya Pal, Starting from Bitbucket Server 5.10 (here the release notes), users can watch repositories and be notified via email when a comment is pushed to the repository. The Repository notifications page covers the details of the events that will trigger an email notification. As @jredmond correctly states, the…

Hi Tony, In the user interface, for each repository, you can check the pull requests for that repository and filter by author and status. If you are looking for pull requests across multiple repositories, you can try the All Pull Requests add on. However, this add on does not allow to filter by user and will display the…