Bogna Krystian_Deviniti_ Atlassian Partner

Hi @Francis Calderisi I think Dynamic Forms for Jira (Marketplace add-on developed by the company I work for) could be helpful here. It allows you to dynamically show or hide fields based on the values of other fields. So, you can configure it so that when the Priority field is set to a certain value, additional fields…

Hi @Ramesh Krishnan I think you could try creating an Automation rule, here's a link to Automation template library If you're open to Marketplace add-ons, Issue Templates Cloud -developed by the company I work for- can be used to create templates for Jira issues, including epics, stories, and subtasks, and then clone them…

Hi @Monique vdB I submitted a request for Partner Lozenge on 11 Mar 2025 and was wondering if there is a specific timeframe for when it will be reviewed, as it is currently in the 'Waiting for Support' status. Thank you, Bogna

Hi @Saiful Islam I left a message under a different post about a comment template where I explained how Issue Templates for Jira (developed by the company I work for) might be useful in your use case. The app is free for up to 10 users. On Marketplace , you can check the monthly and annual app costs depending on the number…

Hi @Satish Kumar I work at the company that develops Issue Sync Pro This app could be helpful in your use case. IS Pro can automatically sync updates, comments, statuses, and other fields between SUPPORT (JSM) and DEV (Jira Software) without creating duplicate issues. You can configure rules to map assignees between the…

Hi @Keyun Mistry I work at the company that develops Dynamic Forms for Jira As Stefan mentioned, it could assist with your use case. With this app, you can set up rules so that when users select the 'Report' issue type and choose a value in your custom field, only the relevant fields are displayed. This is a link to the…

Hi @Kenneth Ejner Schläger Do I understand correctly that as a Customer Portal user, you want to limit email notifications when the status changes in the workflow? 🤔

@Robin Grantz Hi Robin, Unfortunately, we can't adjust the placement of dynamic fields at the end of the form due to technical JSM limitations. Regarding linking custom fields or asset links to bundled fields: this feature is currently not available in Extension Cloud (though it is available in DC). I've included a link to…

Hi @Vytaute Kramiliute Native Jira doesn't include a built-in feature for creating standardized issue templates. You could consider creating automation rules, here's a link to the automation library I am also sharing a link to a Marketplace app - Issue Templates for Jira - developed by the company I work for, as it…

Hi @Robin Grantz I work at the company developing the Extension for JSM and Dynamic Forms for Jira, so I can give you some information 🚀: Extension for JSM : You can add all fields from RT to the dynamic form. If the fields are not made dynamic, you can freely manage their order. Dynamic Forms : We are working on…

Hi @Alexander Witsch The issue with the radio buttons will be fixed in the next version of the Extension DC, and it will work so that no option is selected 🚀

This is a very important topic. I have two teenage nieces, and their parents try very hard to keep them away from screens. Their answer, maybe banal, is however very effective: books! Fortunately, the girls have seen their parents being avid readers all their lives, so it wasn't too hard to get them interested. The key is…

I'm not a Super Bowl fan, but I do enjoy the Super Bowl commercials!

I visit my hometown quite often, about once a month or every two months, maybe because I still consider it my home and I live about an hour away so it's very easy to visit.

My favorite tool is my smartphone, because it gives me everything I might need throughout my day. Weirdly, I can't create notes on my phone, because I never read them. Instead, sticky notes and a pen are my second favorite tool 🖊️📝

I didn't know this term, yet I've felt it so many times! Whenever I was genuinely invested in a book or another piece of media and it ended, I felt really sad, almost like a friend had moved away. It's a really good idea to give yourself a break after a particularly engaging book. Some breathing room, you know?

I enjoy this group so much because I get to learn something fun so often. Thanks for this post 🍀

Hi @David Williams , One thing to mention about Assets, it's available in Jira Premium and Enterprise plan. If you're not on those plans and are interested in using Marketplace add-ons, Entra ID (Azure AD) Attributes Sync for Jira -developed by the company I work for-can be useful in your case. This app automatically…

Hi @Blake Thompson If you're not interested in creating an automation but are open to Marketplace add-ons, Issue Templates for Jira - developed by the company I work for- could be a useful solution for your use case. When creating a new issue from a template, its subtasks can be automatically copied. All required fields…

I start my day around 7. First thing I do- stretches. It helps me wake up. After that, morning coffe (nothing better than that!). I usually sit with my cup and watch ducks through my window. The first thing I do at work- checking emails ☕🦆

Hello @Saiful Islam As mentioned in the previous comments, you can't create comment templates using Jira's native functionalities. However, if you're interested in Marketplace add-ons, I'd like to suggest Issue Templates for Jira developed by Deviniti (full disclosure, I work at this company). Issue Templates for Jira is…

Just to clarify, I work at the company that develops this app🚀

Hello @Kashif Rahman I believe that native Jira doesn't support the functionality for creating dynamic forms. However, if you're interested in Marketplace add-ons, check out Extension for Jira Service Management This app offers two features that could be useful in your case: Dynamic Forms and Bundled Fields. You can create…

Hello @swapna baswa I'm also not sure if you can achieve that with native Jira features. But another plugin worth considering is Extension for Jira Service Management With this app, you can use Dynamic Forms and show a custom field in Request Details View on the customer portal, without requiring the field to be filled in…

Hi @Rishi Jha so glad to have you here!

Welcome to the Community @Ân Nguyễn Đình 🥳

@Gor Greyan Hi Gor, I'm also sending a link to the Dynamic Forms Support Center , where you can find the app's demo, an interactive tutorial, and other information all in one place 🚀

Theme Extension for JSM is contanly developed to enhance user experience. Therefore, this article may contain some outdated information. If you're interested in the app, please contact our Support team 

Yes, that's right. Here's a link to our Documentation if you want to read more about it.

@Gor Greyan Hello Gor, check out Deviniti's Dynamic Forms Cloud for Jira. The app allows you to set up dynamic forms on transition screens in Jira Cloud, it's one of our newest features 🚀 You can configure field behaviors, such as showing/hiding/updating fields based on your configuration. I'm leaving the link…