Nikola Perisic Community Champion

What I've meant was, on the right top corner of your screen you will see a cog icon. When you click on it, you would need to find the option Issues, you should have this, since you are the Jira administrator. Then you will find the option Screens.

Navigate to your settings (cog), then choose Issues > Screens > Find your project based on the project key > Search for your custom field and add it in there

Hello @Jodie Parsons Have you added those two fields to the screen of that project? It needs to be added to the screen first. Second, when you are creating an issue make sure that from Show fields option you check both of those fields (unless you want these fields to be only on the edit/view screens).

Please send screenshots where you have included your custom field Documents. Blur all of the confidential data.

Have you double checked everything related to the custom field?

Welcome @Alissa Stark You can still use the Parent instead of Parent ID where within the Parent column you will enter the actual IDs'. Reference:https://confluence.atlassian.com/jirakb/csv-import-parent-child-mapping-1096095688.html

Hello @Leena Pratheepan You just need to make adjustments, for example: Each time you add an attachment, it will separate it by comma (their names).

Hello @Kateryna Shapovalova Start in the incognito mode and try again. If this doesn't work , something is wrong from the Atlassian backend. You can raise a support ticket for them here: https://support.atlassian.com/contact/

Unfortunately, I cannot do that, since the user is different. Try using this link: https://support.atlassian.com/contact/ I've removed the link for your space because these answers can be available to anyone on the internet.

Hello @Nicolas Andika Check the Show your fields option and search for that custom field. If that doesn't work, when you create an issue, navigate to the Find your field and search for your custom field.

Understood, since this is still occuring, raise a support ticket for Atlassian here

In your browser, click on the three dots and select Open Incognito mode. It is a way of using your browser without cookies. https://www.mcafee.com/learn/what-is-incognito-mode-and-how-safe-is-it/

This indicates on the bug from the Atlassian side. Before you move on raising a support ticket for Atlassian, have you tried the incognito mode?

Hello @Sharmila Hiranandani You would need to create a company-managed project for this. The reason is that team managed project only supports one board. For this use case, you would need two boards - one is your actual developer board and the second board is the board that will be only visible to your project manager.…

Welcome to the community @이지은 Does the letter delete when it has been selected and then the Enter has been hit? If this is the case, this is the expected behavior. This would be the same if you would use Google Docs, select the character and hit enter, it would be deleted.

Hello @Susanna Babayan I had the same exact problem with this. If I was registered on my Atlassian account and had already added the photo, it would show up on the community without any issues. What I've figured is that using my company email I only had my credentials show up without an image. It took over a week for my…

Hi @Usman Malik , welcome to the community! * For how many bugs have been fixed in a week create a new filter using this query:issuetype = "Bug" AND resolved >= "-1w" then create a new dashboard with the either Filter result gadget or even a Pie chart if you want to see it visually * Here you need to define which week is…

Welcome @Antonio J You can do this with service management project. Assuming that this is the one you have created, you need to go to Project settings > Customer permissions > Update customer access settings > Check "Customers can access and send requests from the portal without logging in" and save changes.

To create a group, you need to be at least a site administrator. Then navigate to admin.atlassian.com, select your organisation. Under Directory option in the navbar, click on Groups. In one group add the users from let's say Team A. For a group B, add the users for Team B. To create the issue security and apply it, go to…

Hi @Bertrand VANOTTI Make sure that you haven't checked "Use preset value and hide from portal" checkbox. Also make sure that you have indeed saved the changes.

Hello, there are two ways on how you can achieve this: * Create two separate boards that will include filters that will be separate for each teams where the viewers of the each filter will be based on the groups - each group will have different members of teams * Include issue security scheme that will applied to the…

Hi @Suzy Brown You would click on Projects > Create project > Select work management and choose the template that suits you the best. The only difference is between the workflows and issue types that the each project will use.

Welcome to the community @Vinay Datta Bhaskaruni (XRHM73) Natively in Jira, you cannot choose which fields from a filter you can export. Alternativaly, the columns that you do not need to in your CSV, you can always delete the not needed columns. I would recommend using: JXL - Sheets Hierarchy Structure Sum-up Time in…

Hello @Marquin Mercullo When you say it is not working, what exactly do you mean? Does it mean when you click on the button, nothing happens at all? 

Hi @Jitendra Vyas You would need to create a separate permission scheme that will be applied to your project. For your use case, you would need to: * In your newly created permission scheme and the permission Assignable Users include your engineers - they need to have the Browse projects permission as well * For…

Hello @Lisa Snuggs You can export either in csv or png image file. By category, do you mean the status category? Since this is possible when you click on Status category:

Ah, those are the name of the projects, I see now. The closest app that you have is Reports - Charts and Graphs for Jira Dashboard Free . This is the free version app. For the paid app, eazyBI is something that you are looking for.

This is the Timeline (formerly known as roadmap). I am not aware of RAID logs in the native functionality of Jira - this would need to be included from the app on the marketplace. The status report can be a broad term as there are a lot of reports out there. Do you have a specific report in mind?

Hello @manish jangir Natively, Jira does have the sprint report. It is using different graph, here you can find the full guide on how to read this report here: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-sprint-report/

Welcome to the community @Suzy Brown Since your users are mostly business people, I would recommend using a Work management project. It provides a board where you can have the full overview of the issues, timeline that is a perfect replacement for the roadmap in powerpoint. If the basic roadmap features is something that…