Nikola Perisic Community Champion

Welcome @Shawn Stany Before, Atlassian offered free material for taking the ACP 120 exam. This is however, not the case anymore. PDF that you can download as the exam material includes some of the things that are more up to date, where the content is different from the exam material. And yes, material should be the same,…

Welcome @Gauri Shankar This means that the space administrator has restricted this page to be viewed only by the certain users. Ask your space administrator to include you in the restricted page.

Welcome @Andrei Aleonte Have you followed the steps from this article? https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/ Also, if you are not the billing administrator, your billing administrator needs to take a look at the billing. Overall, I'd suggest to go through the article steps.

Hello @Ben Øye Rovo does come with great opportunities to build your agents no code or to create your own agent with Forge. However, Rovo does come with some of the limitations. One of those limitations is using Rovo agent to add people to the project and assign them to the roles. This is because Rovo doesn't have the…

Hello @Ben Øye What exact issue are you having? Are you asking if something like this is feasible or not? What was your approach when creating an agent like this? Have you tried using Forge for advanced Rovo capabilities such as creating an agent or just an action?

Welcome @Felix It could be that the you have IP allow listing enabled, see: https://support.atlassian.com/confluence/kb/there-was-a-problem-accessing-this-content-error-message-atlassian-cloud/ You should tell your organisation admin to check the IP allow listing feature in the Atlassian administration.

Hi @Ankit Singh Which gadget are you using? The filter that is set up for the board, who are the viewers of it?

@Rebecca Graf thanks, this is the definition feature which is part of Rovo. The only way to turn it off is to turn all of the AI enabled apps, which will also disable Atlassian intelligence. Sadly, it cannot be removed. You can see this article here: https://support.atlassian.com/rovo/docs/add-or-edit-a-definition/

Hello @David Gyarmati Currently, no, those are the categories that you can currently have. The work around would be to create a new request type.I understand, you would like to have a better structure for the request types. 

Hello @Rebecca Graf Could you post a screenshot? Blur the sensitive information, so I can get the better picture of the issue you are having.

@[deleted] Could you share a screenshot? Blur the users names, so you keep the data secure.

Welcome @[deleted] Have you verified that this user is part of the group that is tied to a global permission which is Browse users and groups?

Welcome @Sahajadee Reba Have you checked the space settings access and the Add comment permission? 

Welcome @Cam Ysidron This could be due to the active incident that Atlassian has. You can watch for the updates here: https://developer.status.atlassian.com/

No problem @Shehan Sandeepa If you liked the answer, kindly accept it, thanks!

Welcome @armel.kaptue You are correct that the current API has been deprecated, which tool are you using? Swagger, Postman?

@Wladimir Walter Quiroz Galeas The automation could work as well, as long as you have the action of Create page, with the correct instructions that you need to get out of the report.

Good question @Laura Campbell As far as I saw, you get a random icon for each agent created without any options to edit the icon. It would be good to include the option to upload your own icon like ChatGPT has with its own custom agents.

@Dylan Bolton For Jira specifically, you would need actions like Create work item. The current issue that is occurring (at least for me) is Rovo having trouble connecting with Jira. Are you facing a similar issue?

Welcome @Dylan Bolton You need to click on your agent directly, then go to three dots and choose edit agent, which will lead you to Atlassian Studio. From there on the left side within the General tab, you should be seeing Actions.

Hello @Wladimir Walter Quiroz Galeas Directly, no. For draw.io for example, you would need to export it to JPG and then upload it and in that case it would work. Rovo agents don't have the permission to interact directly with the installed apps on Confluence. This was my result

Hello @Shehan Sandeepa * For a development project, the focus should be on developers. They need to be working on user stories that are part of an epic which represents a feature. Depending on your practice, they can log time that they have spent working on a specific user story - this also helps with the reporting, but…

Welcome @Massimiliano Fares Thanks for reporting this. The next step would be to write to abuse@atlassian.com. where the full investigation would be done and getting more information.

@khushboo_puri Do you have a screenshot? Blur all of the sensitive information, so I can see what is the issue.

Hello @khushboo_puri Could you clarify on what do you mean by +1 and +2 values? What are these values for?

Welcome @Pavan Kumar The automation rules are available to the project administrators only by the default. That means that the service desk agents, do not have the access to automation part. If a user has both service desk agent and the administrator project role, then yes, they are able to access the automation as well.

Welcome @aartrainey This is possible that your email has been added to the surpression list on the Atlassian's side. To resolve this, you need a support ticket for them here: https://support.atlassian.com/contact/#/ - this of course counts if you have either standard or premium version, otherwise someone from the Atlassian…

Welcome @SIVA Kedari Currently, Atlassian does not support backups for the Sharepoint destination. As for creating the automatic backups, this can be done with creating a backup policy where you need to specify your apps, things that you would like to backup and also the storage which either can be Atlassian or AWS S3…

Hello @Amy Blais You can opt out for some of the options including the Beta features - these beta features are not necessarily tied to AI features. You can also opt out for the AI for the dashboards and toggle it off from Platform experiences option from Atlassian administration. 

Hi @Kevin Vancrutsen I'm glad you were able to solve it! When you were creating your request you added for product plan of premium.