Nikola Perisic Community Champion

@Gor Greyan Ah right, didn't see the minutes option, thanks!

Hello @Vladislav Sinkevitch As an out-of-the box feature in Jira, no. As a workaround, you can use the JQL alternative: labels IN (LABEL1,LABEL2) You can create different filters with the JQL query contained from above. For reporting purposes, you can create dashboards with different gadgets. This only applies if the…

Welcome @Michael Nentwich Have you tried deleting AI enabled apps from Atlassian administration instead, since Rovo is closely connected to AI apps?

@Ahlam Al Balushi as mentioned by Marc and myself, you need to go to the Atlassian Support site which you can find in our replies.

Hello @Ahlam Al Balushi No, we cannot do that, because we are not employed by Atlassian. For this contact Atlassian support.

Hello @Syed Abeer Ali You didn't receive this, because your email was added to the Atlassian supression list. Atlassian folks should help you out on this post, if you don't hear from them soon, you need to open a support ticket here: https://support.atlassian.com/contact/#/

Hello @Henry Roy Confluence would be great for patch notes of the game which will be connected to a Slack channel that will notify all users in that channel for new releases. For new released versions you can use Jira to track them and also to create release notes. Are you following Agile methodology? If not, you can use…

Hello @Ahlam Al Balushi What error message do you receive? Possible cause of you not receiving the email is because your email has been added to the supression list from Atlassian.

Hello @Sadique Ali Embramannil Possible reason is that your email address is added to the supression list. Someone from Atlassian will contact you on this thread.

Hi @Ramesh Krishnan You can follow the steps from the screenshot

Understood, yesterday, there was an active incident involving some errors: https://status.atlassian.com/ The issue has been resolved, it might take time to reflect on your side. If that doesn't work you would need to open a support ticket for Atlassian: https://support.atlassian.com/contact/#/

@Andrew You could create an automation rule that for a condition will have JQL which will have a keyword of text followed by tilda sign. text ~ your link would go here This will scan whole issue containing any text. Then for the action you would select Edit work item, select Description and leave it empty which will clear…

Hello @Seonyeong Choi I tried to replicate the issue you are having and everything worked well from my side. Have you cleared your cache, tried in incognito? Also, open your developer console of your browser, click on the pick element button and hover over the empty area, is something showing there or is it empty?

Welcome @Zack Maxwell There was an announcement and the general change of the terminology here: https://community.atlassian.com/forums/Jira-articles/Jira-Spaces-have-landed/ba-p/3117620 Why it was done? Personally, I liked projects more rather than spaces. Atlassian is the one making and applying the decisions.

Hello @Andrew Is there any specific reason why users are using that URL for the description? Regular expressions are only available for Jira forms. Speaking of forms does your project use forms? https://confluence.atlassian.com/jirakb/using-forms-regex-validation-1255454685.html

Welcome @Nilesh Directly, no. You would have to create quick filters to handle different components. You can find the documentation here: https://support.atlassian.com/jira-service-management-cloud/docs/jql-fields/ If you are handling multiple components, you would use something like this, for example: project = "TEST" AND…

Hello @Harald Heinz Go to space settings -> language support -> add a new language. After you have done that, make sure the new language is set to be the default one.

Hello @Vikrant Yadav Are you using Teams where you can create teams such as Design, QA, Dev and more. You can distinguish the tickets based on Teams with quick filters and based on that you can easily switch between the tickets for different teams. You cannot assign tickets to Teams, only to individual members of the team.…

Each customer should be able to do this when they click on their avatar and they should see Requests.

Hello @Manor Shaked Schlossberg You can refer to this page here: https://community.atlassian.com/forums/Jira-Service-Management/Customer-portal-View-requests/qaq-p/2639164

Hello @MariaB There is a page related to this, you can find it here: https://community.atlassian.com/forums/Jira-questions/Your-Atlassian-Cloud-site-is-unavailable-due-to-scheduled/qaq-p/2909938

Do you have any custom apps being deployed to your Jira instance? If you do, this is why you are getting this error. Do you have any applications that are using this API endpoint? If yes, this is why you are seeing this error. 

Welcome @Tarunkumar Are you using an API with the endpoint that hasn't been used any more in any automation rules, integrations?

@Brian Taylor That's right, you need to wait for 30 days until it gets fully deleted, otherwise you need to use a different URL or restore the old one.

Hi @Edward Whitemore As mentioned from above, you are not alone with the issue. A lot of people are complaining about this issue and this is something that needs to be addressed directly to Atlassian. As a community leader, I don't have the view into the code and cannot measure the performance of the app. You can raise a…

Hello @Brian Taylor To get the newest data without it getting duplicated, you get the option to create the new site. Yes, ideally it would be to delete the data that was previously there to avoid duplicates, but not possible currently. As a workaround, you would have to create a new site to have the newest data copied from…

Hello @Andrew Nixon Took it couple if times, and failed. You can follow this: https://www.youtube.com/watch?v=FpDANUL-DJk&t=27501s&ab_channel=TheJiraLife You can use ChatGPT, Gemini to simulate the questions. They won't be the same like in the exam since everything is scenario based. Example prompt: "I need to pass ACP-120…

Welcome @venkatasai.pulluri Have you checked this article? https://community.atlassian.com/forums/Atlassian-AI-Rovo-articles/Using-JSON-Output-from-Rovo-in-Automations/ba-p/3135411 It might be helpful for you. 

Hello @Victoria Bak Customers section should be showing for every JSM project. Another way to look for the portal-only customers is to look on Atlassian administration, look for the site and Jira service management option

Hello @Antonin Moinet You need to go to your agent and edit Users and permissions and sections. You can add users as Admin or as Users.