Nikola Perisic Community Champion

Hello @Heide Behrens Interesting issue. I've tried to replicate the same issue, but all of the arrows are there. Which browser are you using? Also, try clearing your cache and starting in the incognito mode.

In order to have your account unlocked, you would need to raise a support ticket for Bitbucket by selecting the respective product. Have you tried clicking on the link from the comment?

Welcome to the community @Hope Geary Make sure that in your workflow when the issue is getting transitioned to Done status (or any other status that is in green) in it's transition has a Resolution Screen added.

Yes, you can raise a support ticket here

Welcome to the community @Giulio Giarola Have you got any installed applications that are associated with your service management project?

Excellent! Could you mark this answer as accepted if someone is looking for the answer, they can find it easily? Thanks!

When you create a master board, in your filter you need to make sure that projects are included like it was mentioned in the JQL (this also depends on how many projects do you have). On this board as well, you would create Quickfilters (Configure Board > Quick filters). These quickfilters need to be based on Queries, For…

No worries! You can click on IF: Add conditon, then select the Issue fields condition. For the field you would choose Request Type (type in the search) and then select your desired request type. After that as a new component Add an action. Select the Assign user. From there you can leave the Assign the issue to: Specify…

Hi @Martin Powell Try cleaning your browser cache and also start in the incognito mode.

Hello @Anastaseeya You can do this by automation rule: Just adjust it for your needs and you are good to go.

It does, and the behavior is indeed strange. You can test this if your workflow allows to take one issue from your Ready to Deploy and just click and try to drag to either PO Approval and Code Review. You should see that in the background there is a bit of red area showing. As you can see from this image, it does have a…

Hello @Brandon Elie Sadly, this field cannot be deleted from the Jira as it was hard coded. There isn't a way for the users to anonymize themselves in order to raise the requests.

From this screenshot, I don't see the tile marked as MAX:2. Make sure that you save your changes. This would be the example of constraint that has been set. Have you been doing this from Configure Board > Columns?

So this project where there are no changes is the something we can call Project C. The project C is not reflecting the changes that are happening on the board that have Project A and Project B?

Hi @Santhosh Gosula You can find the full guide here: https://confluence.atlassian.com/adminjiraserver/search-indexing-938847710.html

Hi @Martin Powell , welcome to the community! Can you send the screenshot (blurring all of the confidential data) with both of your board and the column constraints?

Weclome to the community @Aleksander Herda , the configuration can be kept, you just need to refresh the gadget every time you make the changes.

Welcome to the community @ArunKumar Muniappan With team managed project, this is not feasible,rather create a company managed project. Team managed projects don't have the option for the card colors. Company managed have this option where you can define the card colors based on the queries. You would need to specify the…

Welcome @[deleted] To do this, you would need to create a new filter that will include both projects: project in ("Project A","Project B") Once you are done with that you then need to change your current project to use this filter on your board. Then you would create quick filters where you would in one include Project A,…

The form should be available for anyone to use. This includes both agents and customers.

Make sure that the issue that you have created had either one of the checkboxes actually been checked as well, then validate it with the JQL that you have defined it. Make sure that you are not doing in the automation rule.

There is a a lock icon on the farther right side and when you click it, it will remove the restrictions.

Understood @황종수 , since you have the space permissions, you can go to Space Settings > Manage Content > Restricted. From here see the pages that you are restricted to see and adjust the options that you can see them again.

Hello @[deleted] Try updating the trigger that applies to all of the operations and then test it again.

Hello @Salvador Asensio Martinez I believe that this is the "Request on behalf of" field. Sadly. this cannot be deleted since it is hard coded. Reference: https://community.atlassian.com/t5/Jira-Service-Management/Changing-or-Removing-quot-Raise-this-request-on-behalf-of-Field/qaq-p/2706611 Even if you would add a custom…

Welcome to the community @황종수 Can you explain the bit your current situation? You are a space administrators, but you cannot grant this permission to the other users? Or, you cannot see the space at all? BR, Nikola

Welcome to the community @Salkan Avdic As I can see that this is the app from the marketplace, by the error itself it shows that there is an issue with the application itself. No incidents have been reported to the Atlassian (this can be viewed on Atlassian Status page). You can reach out to the vendor of this application…

Hello @[deleted] I've replicated the same automation rule as yours, but I haven't included the additional branch. I've recommend to create two separate automation rules for Journey and Partners as well. Also for the Dependency Team trigger, have you checked for which operations it will trigger. It should be set to any…

Hi @Barry Neilson natively, in Jira this cannot be carried out. However, as a workaround, you can install JWME application and within your workflow and the Create transition you can add a new post function named "Display message to the user". You can set both the title and the body of the message. Basically, each time an…

Welcome to the community @Amarjeet Suryawanshi Did you mean status category? In Jira, there are 3 status categories: To Do, In Progress, Done. When you are modifying your workflow you can add new STATUSES with their STATUS CATEGORIES. For example: Testing status will have a status category of In Progress. Epics, stories,…