Nikola Perisic Community Champion

Welcome @Niv Hamisha Try with this query: issuetype = Task AND statusCategory = Done AND parent IS NOT EMPTY ORDER BY created DESC

Welcome @继杰 楼 Did you have any previous notifications? Did you experience this issue before?

I would suggest to use the Deep Clone app from the marketplace in order to have optional fields to be cloned. This cannot be done by the native clone functionality even if you try to use the automation.

Which attributes need to be cloned? What automation rule needs to accomplish?

Welcome @Maganti Manikanta , is your ScriptRunner up to date as well?

Welcome @Pulkit Gupta by clone workflow, do you mean the copy of the original workflow? If this is the case, yes you can, since it is a different ID than the original workflow.

Hello @Samrudhi Shete , to tag users in the comments, you do not need the automation unless you are refering to a specific use case. These users need to be under a group that has Browse users and groups global permission. By default jira-users group is under this permission.

Hello @Patricia Oakey Have you considered Atlassian Rovo instead? It support the whole AI chatbot functionality plus with added agents that you can also create. Find out more here: https://www.atlassian.com/software/rovo

Welcome @CAROLYN CHAVEZ DELUMEN What error message do you receive?

Welcome @Oliver Strauß You can export your SAP data with CSV, which you can use to import in your assets where you can map your data to the asset attributes in JSM. Find more here: https://support.atlassian.com/jira-service-management-cloud/docs/prepare-your-data-for-importing-into-assets/

Hello @Marta Perez You can add restrictions to your request types (you need to be a service desk agent for this) by choosing the request type > Restrictions and adding either group or a user name:

Hello @[deleted] Instead of custom field, you should be using the Card colors for your board based on priorities, queries and issue types. For queries you should use JQL and based on that you can choose different colors.

Welcome @Jonathan In order for permissions to be applicable for everyone, all users need to be on the Standard plan, otherwise it won't work.

Hi @Maryam Zaidi In fact there is. I would also recommend verifying your domain so only the users from that domain are trusted. This would require Atlassian Guard. Also you would like to limit the API calls for your Confluence pages.

I don't believe this is possible.

Welcome @Amichai Klipstein You can add custom statuses for your page instead:

Can you post a screenshot of this issue by blurring all of the confidential data?

By grouping: do you mean to filter or to sort the issues in your database?

Hi @PMSupport , welcome to the community! Board views work based on the tags in Confluence. When you get this error, you will also get the option "Add tag field", click on that and your board will be created.

Hi @Maryam Zaidi To add to @Rilwan Ahmed , you can check this page here: https://community.atlassian.com/t5/Confluence-questions/Audit-Confluence-pages-and-security/qaq-p/1312095 Also this one: https://www.atlassian.com/software/confluence/security This is where Atlassian Guard comes into place. With audit logs, you can…

Hello @NoName Are you using forms in your software or service project?

Hello @Jovânio Sousa Morais Junior What is your use case that you are trying to accomplish with the automation?

Hi @Venugopal Reddy Gurram , no charges for the mobile app, it's free.

No problem @Charles Terrasi , kindly accept this answer, thanks!

No worries! We are here to help!

Welcome @Venugopal Reddy Gurram Jira cloud app is free of charge. When you say that you have installed Jira in Microsoft Teams, do you mean that you have integrated Jira with Microsoft Teams. If so, were you using an Atlassian app? 

No problem @Charles Terrasi . Let me know how did it go for you and if everything was fine, please mark the answer as accepted.

Welcome @Charles Terrasi Your Work helps you to navigate to your issues faster. If you cannot actually see your board, first you need to be added to the project and have the Browse projects permission. Second a filter for the board needs to be checked if it has been shared with the project or is it a private filter. 

Thanks @Silvia Davis !

@Graziano Liberati Instead of a plan, you can use Confluence option: