Nikola Perisic Community Champion

Hello @Kshitij Katiyar Confluence has two types of users: regular ones and guests Service users are for jira service desk projects where you have agents and customers. That being said, you are looking for API endpoints for guests in Confluence? In general, you have the API's for users rather than guests:…

Welcome @Nazar Mandryk When did you subscribe for Premium - was it recent? Also, have you cleared the cache of your browse, tried incognito?

@Filip Rott Have you tried with incognito mode and clearing your cache?

Welcome @Filip Rott You can follow these steps: In order to fix this, follow the steps below: * go to your project settings > fields * click on action > edit fields * click on the field configuration > find the 'Comment' field * click on Renderers and change the render to 'wiki style renderer' Reference:…

@Moti You are right. That doesn't work anymore. If my original solved your issue, please mark it as accepted so the other users can refer to it more easily.

Welcome @Christoph Splett When did you start to see this? Is this happening to all browsers that you are using? From which screen you are viewing the issue (board, issues section?)?

Welcome @Chuck Kandzierski You might find this article helpful: https://community.atlassian.com/t5/Jira-Service-Management/Anyone-else-having-issues-importing-sub-tasks/qaq-p/2554386

Welcome @Moti For receiving this error, I would suggest to uninstall the app and install it again, clear your browser cache. I installed the Google Drive on my Trello, it is working as intended. Also, not sure which tutorials you have watched but the google drive is appearing within the cards not on the top of the board,…

Welcome @abhinav_kumar Do you have any automation rules set up that contain smart values which are referencing to the URL's?

Welcome @robotics1 I've changed your post to hide your personal info. This is showing because you weren't active for a long time in Bitbucket. For this you would need to get in touch with Atlassian support and to ask them to activate it. There are Atlassian employees on this community too, so they might see this post and…

Welcome @Sidneycrosby There isn't really a direct approach how you can implement a ML model into your Atlassian Forge applications. You can look at this article: https://www.atlassian.com/blog/developer/forge-ai-basics Also don't forget the Atlassian Intelligence for…

@Manoj Kumar Gangwar As an alternative, a free premium plan is always an option which can be cancelled at any time.

Hello @Natalie Keane , have you cleared your cache and tried with incognito mode? If you still face this issue, you should contact Atlassian support: https://support.atlassian.com/

Not sure what Proofpoint is, nor how does it work, this article may help you out: https://community.atlassian.com/t5/Confluence-questions/po-atlassian-net-legit-domain/qaq-p/2765836 First comment specifies the email address that you have mentioned.

Hello @Kamil Askerov You can take a look at this article here: https://community.atlassian.com/t5/Jira-questions/Jira-Automation-Usage-Count-Tracking/qaq-p/2530853 Look for Trudy and Bill's answers.

Welcome @Ed Braiter Sounds like a phishing mail to me. Especially when they are urging you to take action. What you can do is to Copy link address (DO NOT CLICK IT) and paste it into Virus Total website.

Ok, check this article: https://confluence.atlassian.com/jirakb/this-project-isnt-available-error-or-infinite-load-for-jira-service-management-cloud-1103078597.html Let me know if it helped you out.

Welcome @Paul Hamel Have you checked if the project contains the Browse Project permission for needed project roles? Go to Channels > Email and check for the email logs. Detailed information about the email logs could be found here:…

Welcome @SV If the cards were deleted from the board, there is no way to actually retrieve them back. Have you asked your colleagues if someone did delete the cards?

Welcome @Lisa Hinz If you are leaning more towards IT Service Management - you should be using service management project that contains customers and agents. Customers create requests through a customer portal and agents are working on these requests. Since you are mentioning the development process - Atlassian is more…

Hello @Julie Santiago You can refer to this article here: https://community.atlassian.com/t5/Jira-Service-Management/Changing-the-quot-Issue-Type-quot-for-email-requests/qaq-p/1712222

Hi @Chad Garcia , You need to specify your help request like this when going to https://support.atlassian.com/contact/#/

Hello @Lewis McNeil As issue types are tied with the request types, even when you try to create a new request type that has sub-task as issue type, you cannot select it from the drop down. So, sadly, you cannot change the layout for sub-task.

Welcome @ACE JIRA You need to make a new screen where you will be adding your custom field. You need also to connect it to a screen scheme. Also, when you are done with all of these steps you need to create an issue type screen scheme and add your Epic in there.

Hello @Ty Rushing , @Chad Garcia I understand that this is causing you the issues. Like I've mentioned in the thread above, you can have a free trial premium version that gives you access to the support. When you are done with receiving the support services, you can cancel this trial at any time.

Welcome @Laura Beatriz Luna Maia When you go to project settings > Channels & service > Knowledge base and see the settings for your spaces:

@Ty Rushing I understand. Unfortunatly, I cannot help you since I am not an Atlassian employee. Since, you are on free plan, Atlassian doesn't offer the support. However, you can try a free trial of Premium for 14 days where you won't be charged. During that period, you should be able to raise a support ticket for…

Welcome @Ty Rushing Are you doing this with the Trello application or the website? If this is the issue with the application, make sure you are using the latest version of the application. If you are using the website version, which browser are you using to add the photos?

Welcome @Laura Beatriz Luna Maia You need to be a Jira administrator in order to customize your portals. Portal can be edited within the Project settings > Channel & service > Portal. You can change the logo. Not much things that you can do in order to customize your portal. You can change the announcements as well. More…

Welcome @Chris Charlton This issue was also present here: https://community.atlassian.com/t5/Confluence-questions/why-won-t-copy-and-paste-work/qaq-p/1358928 Which browser are you using and have you tried a different one? Have you also tried using the copy/paste keyboard shortcuts?