Comments
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Welcome @sarnadip acharjee Check if that user has access to that page by seeing your restricted pages: * Space settings > Content > Restricted - see if the page that user is getting error for is here Also, check if the user has the access to the space, if he doesn't add him to the space first.
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Hello @Ravi There is a difference between a course and certification in Atlassian learning. Administer Atlassian organizations - is a learning path where you earn the badge https://community.atlassian.com/learning/landing/certification-detail/atlassian-cloud-organization-admin - This is the cerification that you need to…
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Welcome @Patricia Wrighton A business project in Jira would be more suitable for your use case, because it has a specific Forms feature that you can share with your stakeholders and capture their response.You can limit it only for the users within that project to fill out the form.You can also define to which work item…
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@Kateryna Kryzhna if the answer answered your question, kindly accept the answer.
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Welcome @Kateryna Kryzhna The first screenshot is the new UI that is being released by Atlassian to customers based on their release timeline where in July, everyone is planned to be seeing this new UI. Also, the first one is the picture of the business project. The second screenshot has the old UI where most of users…
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Hello @Hideki_Kadowaki Bitbucket data residency will start to take place in 2026 based on the article from: https://www.atlassian.com/blog/bitbucket/data-residency-update Currently, we do not have the precise information which countries will be available for selecting the significant data residencies. You can keep an eye…
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Welcome @WenYu Wang To set the due date to be visible on the card itself, you need to modify your board settings. Are you using a team-managed or company managed project? For company managed, you would need to click on three dots > Configure board > Card layout and then you specify the Due date field. You should also be…
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Welcome @Anthony DUARTE This issue was similiar in this post here: https://community.atlassian.com/forums/Jira-questions/Hash-1RTXHZZ-Trace-d8269ce28b524d0aa2d8e009dd03862a-error-in/qaq-p/2917410 The problem was due to the antivirus that the user was using - in their case it was Kaspersky. Also, there is a maintainance on…
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@Evgenii Neshumov I would suggest to make a separate question for that, since this was about the Anonymous users.
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Hello @Shaun McGuire You would need to configure the Resolve issues permissions in order to modify the Fix versions field.
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Could you provide a screenshot, but blur out all of the confidential data?
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Welcome @Benjamin Smith Only organization admin has the access to the Billing section in your admin.atlassian.com. You need to ask your organization admin to access this part or with the permission to grant you the organization admin role.
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@Pedro Pintado Create button cannot be disabled since it's been hard coded. The creation of issues can be limited.
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@Anna Podkańska When you go to the home page of Confluence there is an option of Company hub. When you click it, it will ask you to create the company hub where the default template will be set up that you can customize by your needs: https://support.atlassian.com/confluence-cloud/docs/create-and-customize-a-company-hub/…
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Hi @Pedro Pintado Without removing the Create issue permission, users will be able to create the issues, so this is the only option.
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Welcome @Uria Levy Look into the workflow conditions within your transitions in your project, if it has been limited to some users.
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Welcome @Anas Moyin If you are from California or Singapore, you may experience this issue, because there is an active maintainance going on here: https://jira-service-management.status.atlassian.com/
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Hello @Anna Podkańska You can create a Company hub that you can customize and that can lead you to the affiliated resources. Another thing that you can use is Karma free edition of the app that can customize your pages into more interactive pages.
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Welcome @wrbmonlinesupport This is the community that doesn't really answer these types of questions. If you are on the free plan, you should activate the free premium trial that lasts for 14 days. After it expires, you will be degraded back to the free plan, but you will the access to Atlassian support.
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Welcome @parthasarathi.e Jira does not support waterfall templates. But, as a work around you can create a work management project that is not following traditional Agile projects.
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Hello @Ayush Pathak Have you checked if the Sprint field is part of your edit issue screen of your project?
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Welcome @pratika What is usually happening that these emails have been put on the supression list by Atlassian. To see this, you need to go to Settings > System > Admin email audit and see if these emails are appearing here, so you can unblock them.
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Currently no, it is not possible.
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In addition to that, you could add some issue security where you would create a new issue type and create an issue security scheme that would applied to your project and also when creating a new issue to make sure to have Security Level field added to your create screen.
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Hello @Georgia Alves , when the application gets installed, all of the users within that site will be able to access it. Only certain users like site admins are able to install and delete the apps. So there is no limitation on who can access it, anyone can.
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Welcome @Harm No, since Jira projects do not have the project roles such as Service Desk Team and Service Desk Customer. However, you could try when setting your Jira project that for Browse projects to be set to Any logged in user. Not the best practice, but you can do this. I would recommend to set a new permission…
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Sadly, I don't know how it works on the iOS since I don't have the app installed. There is an article, however it is for Data Center: https://confluence.atlassian.com/jirakb/issues-created-by-anonymous-user-in-jira-1282249581.html Do you have access to audit log, if yes, check if you can see the user who created that issue.
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Hi @Mansi Gusain You can try from here: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-jql/#api-rest-api-2-jql-parse-post You can define a jql in your body where you define the assignee and get the response.
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Was this user removed? This is one of the reasons why this is happening. Under the user management of your site, check if there is a user named Anonymous that was created by LDAP. If you are on the premium, you can also check for the logs by going to admin.atlassian.com, choosing your org, security and choosing Audit log.
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For a verified domain: When you verify a domain for your organization, you do two things: * Verify ownership of your company’s domain * Claim users' accounts with that domain. Verifying a domain gives you two benefits: * More control over the Atlassian accounts on your company’s domain – those accounts become managed…