Nikola Perisic Community Champion

These notifications are being applied to all customers - even the ones who are involved in the distribution list.

Hello @Antonia What is your current setup for your Internal notifications in your JSM project (Project Settings > Notifications), specifically when the issue is closed?

Hello @Preslava Petrova For having this to be fully functional using workflows you would need an app called JWME that has additional post-fucntions that you can add to your transitions within your workflow. This should be a preffered way since it fulfills the requirement. JWME is a paid app, but you can use it for free for…

I am not aware of the new user experience for this part. Where did you get this information from?

Hi @Antonia Operations are for the service teams that cover multiple things, services included, on call support and more. Services is a type of support work that a team can offer: there are software and business services. Each service has its owner. These services are linked with the on call scheduling - think of it as a…

Welcome @Asser Abouhegab Sorry to hear, each user needs to go to Settings > General settings > Jira labs > Navigation and where it says Turn on just for you and toggle it off.

Hello @asadiq Automation rules are mostly used to have an action based on the triggers, conditionals and branches. What is your use case and what do you want to accomplish with automation?

Hello @VT Jira You can't add workflows using the automation rules. What you can do is to created new workflow schemes that will contain that workflow and change the current workflow schemes of your newly created projects. For all of the upcoming projects that you create you can use the shared schemes - this only applies to…

To have this type of columns yes. Also, migration doesn't really exist, just moving from one project to another, but there are limitations when moving from team managed to company managed projects, which you can find here:…

Welcome @Clement Lanoe You can't. This was designed to be like this in both team and company managed projects.

Welcome @Xpand IT You need to have a verified domain in your organisation. There is a full documentation guide here: https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/

Welcome @Tora Liknes Currently no, it cannot be changed.

You should refer to this documentation here: https://docs.getxray.app/display/XRAY/Enhanced+querying+with+JQL and also here: https://docs.getxray.app/display/XRAY/Tutorial+for+querying+with+JQL

Welcome @Eugene Simon Are you using an app like Xray or are you doing this out-of-the-box?

Welcome @Diana Dolly SKP For Confluence Enterprise, you indeed need to contact sales for your questions. This link can help: https://www.atlassian.com/enterprise/contact?formType=product-features To answer some of your questions: 1.Confluence out of the box doesn't support the import of the PDF files - see:…

Welcome @PAVAN JADHAV Have you checked if you were "Watching" all of these calendars: https://support.atlassian.com/confluence-cloud/docs/watch-a-calendar/

Hello @Steve C There was an announcement that Rovo will be free for Enterprise, Premium and even the Standard users. You can see that on this page here: https://www.atlassian.com/software/confluence/pricing Even though it says that it is coming soon, I believe the release is being done in batches of users.

Welcome @Ankit When you download the file, you will be redirected to the PDF view in your browser. You can see the name of the file within the URL, this is the example: The name is shown after the amazonaws.com

Welcome @shaolei Have you tried clearing your cache and using the incognito mode as well?

You can try contacting Atlassian support if you have premium tier, but like I've said there isn't much that can be done if you forgot your email address. For password it's easier.

Welcome @hritik Without knowing your email address, Atlassian cannot do much here. You would need to create a new organization.

Hi @André Duprat the managed accounts are under your organization settings which is not part of the product. This means that your admin has claimed the account with the verified domain. This is all done through the Atlassian administration. You do not have the access to Atlassian administration?

Welcome @Lorenzo Boccio This indeed means that you do not have the Jira admin settings. There isn't a link because you should know who the admins are - these are the admins with higher privileges. When you create a team managed project, you can invite the users and they indeed need to approve the invite from their side.

I believe that Atlassian can help you with that, but you should be asking your internal team for this information.

Hello @Marcel Hager On production, do other options from Jira admin settings work normally? Have you cleared your cache and start in the incognito mode?

Welcome @André Duprat This would require your admin to unclaim your account since it has been added as the managed account. You need to ask your admins to do this from their side. If they are unsure how, you can point them…

Hi @First Last What is the type of that custom field? Pragraph, radio button, multi select, single select, etc? For this, try with this format: "customfield_10400": { "content": [ { "content": [ { "text": "My name" } ]

@Nithin Reddy you should use this article as the reference to get all of the users: https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-group-directory

Try using a format like this: "customfield_20000": "06/Jul/19 3:25 PM" Replace this ID with your custom field ID.

Hello @Nithin Reddy To fetch the users, you would need to be the organisation admin and to be able to access User management when you click on settings and choose user management, then filter out only JSM as the product you are looking for then click on Export users.