Nikola Perisic Community Champion

Welcome @Bas Coppens Do you have the access for the User management section? From there you can search the users who have the access to JSM and remove their Service Management Customer product access. That way, they will be automatically removed from the project as customers.

Welcome @Alessandro Roia Sadly, nothing from the community side can be done rather to advise you to raise the priority of your issue, especially the support is available for 24/7 since you have premium. That would mean to raise another ticket for Atlassian to see.

Welcome @Albi Shabani What kind of email preview do you mean for the email notifications? The notifications are being sent based on the permission scheme (company-managed). The only preview that may be seen is the one for customer notifications within the Jira service management product. Also, the "preview" of the email…

Hi @Nahuel Logghe no, only customer notifications can be changed based on the templates. The alternative would be to create an automation rule where as the action an email will be sent to the internal users - ideally you would create a group for this.

Welcome @Brenda Barham Project Billing ID is not something that exists within Atlassian, rather than Billing section itself. For this you need to be the org and billing admin to have access to through the Atlassian Administration. 

Welcome @PH Financial Advisor What goals do you want to accomplish with the automations? They can be used to reduce the manual work, send emails, change statuses and etc. Some helpful resources: https://www.reddit.com/r/trello/comments/1dwt1ej/top_10_trello_automations_you_need_to_try/…

This community is against any type of hate speech and the verbal abuse towards any of the community members and will not be tolerated. Atlassian does not have any political aspects included. Therefore, this will be marked as spam.

Welcome @Maqbool Ahmad For that group email in your Gmail do you have an options where it says groups? You should look for that option which will open the mailbox for that email. More could be found here: https://support.google.com/groups/answer/2464926?hl=en

Welcome @In10s Jira Currently, no, these filters have been added by Atlassian by hard coding them.

Hi @Aaron Hunt You might find this article and the comment from Hamza helpful: https://community.atlassian.com/forums/Jira-Service-Management/Workflow-Add-an-approval-group/qaq-p/2179484

Welcome @Mariama Cira Ka Currently no, you cannot, since it's been hard coded by Atlassian.

Welcome @MD Sabbir mia This means that for the site you want to access, you don't have the permission to access it. That site's org admin needs to invite you to the site.

Welcome @eduardo Out of the box, if you have the Atlassian Guard Premium, it gives you alerts that there are some sensitive information being added to Confluence. As an alternative, I would recommend Data Encryption for Confluence: https://marketplace.atlassian.com/apps/1235581/data-encryption-for-confluence

Welcome @dorathoto Atlassian has started with this clean up process recently, which is both for users and sites that weren't been used for 180 days. It is strange however from your side. This needs to be checked with Atlassian support.

@Michael Wohlgemuth Both of answers are correct and both should be accepted in my opinion. There is no more right or more correct. 

@norek.i Please mark the answer as accepted if it was helpful so the other users can refer to it.

@Jim Van Tongerloo this was something that was introduced recently, and it applies for both sites and users as well. So, you were active? 

Not quite, in fact with the new UI, it takes 2 clicks

Welcome @norek.i You need to click on three dots by the project and choose Add People

Looking from the convo you have with @Michael Wohlgemuth as well, one of the colleagues doesn't have User management. This means that they don't have the site admin access and someone has revoked that. Atlassian doesn't do this kind of changes. The only possible thing is that due to inactivity for some time, Atlassian…

Hello @Seda Gülen Güzel You can do this with JSM workflow where you can define an approval step for each status. Based on that, you can define each user to be responsible for approving or rejecting the work item. You can find the full article in…

Welcome @Konstantin Sokolov Usually Atlassian support can assist you with that here. Someone will be in touch.

@Jim Van Tongerloo Did you lost your Jira admin or org admin privileges?

Welcome @Jim Van Tongerloo User can be auto accepted to a project if the project is team managed and is Open. Users are granted the Members role.

Hi @Staffan Redelius Are you sure that you can embed HTML into the content field? This wouldn't really be a secure way.

Welcome @ratu.naivalu * Have you checked from the user management if that user is there? * Also check if they have Jira license

Welcome @Radhia Bensaed You need to be an organization admin to do that. * Go to admin.atlassian.com * Choose Settings * Delete organization - before you can do this, you need to unsubscribe from all of the products that your organization is currently using which is done in the Billing section Also you need to: * Remove…

Welcome @Amandine MICHEE I've deleted the URL, since this is a public community and sometimes there is spam going on here. Regarding your request, you would need to place a support ticket for Atlassian: https://support.atlassian.com/contact/ You need to have minimum standard plan for Jira, and with that you would be able…

Welcome @Yogeshwar Verma They need to accept the invite to Confluence in order for them to get notified.

Welcome @Beck Veckin While creating an automation rule, you want to include a webhook in Jira automation rule: * Trigger: Issue created * Action: Send a webhook request To find out more how the webhooks work, you can refer here Obsidian has a webhook plugin here