Nikola Perisic Community Champion

Hello @suzuki Have you double checked if you have Confluence enabled from your side? You can control who can see your knowledge bases: * Only Confluence users * All logged in users * Anyone You don't want to use Anyone, since it will be exposed to the internet.

Regarding this issue, there are other people that are complaining about it here: https://apps.apple.com/us/app/confluence-cloud/id1006971684 From the side of the community leaders, we cannot do anything here rather to encourage you to reach to the Atlassian support with questions.

Hello @LV Have you tried clicking on Customize sidebar option on the side panel that lets you to configure what you will see?

Hello @Edward Whitemore People did mention the issues with iOS applications. Did you clear the cache of the app, uninstall it and tried again?

Hello @Jan Lipponen Those suggestions are great, I would suggest to use one of the discussion groups instead. It suits better, this is the space for questions.

Hello @daniel_schablowski You are on the right track, you just need to follow the steps that Atlassian recomnebds: * We recommend splitting your cloud backup file into two separate files: a data file containing your activeobjects.xml and entities.xml, and a separate one for your attachments and other media. Learn more *…

Hello @Alonso Pastor To delete an account: * Access your Account settings at id.atlassian.com/manage-profile. * Select Account preferences. * Navigate to the Delete your account section and select Delete account. * Before you delete the account, carefully read what happens to the deleted account. * Select Delete account…

Hello @Kalavathi Surathkal Rovo is not available for Free users of Jira or Confluence. You need to have a minimum of Standard for Jira, Confluence or JSM to have Rovo eligible for your site. To add it, you need to: * Go to Atlassian administration * Go to Apps -> AI Settings * AI Enabled apps and select which apps need to…

Hello @Craig Adams-Hughes Yes, you need to scroll all the way until you see this icon . At first it may seem like you cannot add any fields, wait for a bit, and you will able to add other fields.

Hi @Chidanand.Begur Only organization admins can remove you as Confluence guests. If you cannot see the certain page, your space admin needs to give you the access to a certain page because it might be restricted for you.

Hello @Manigandan S Hopefully you didn't add any payment methods. You can downgrade back to the free plan. You can do this: * Atlassian Administration -> Billing * Look for JSM -> Manage * Choose Change plan

Hello @Florian Wanoschek No, as a workaround, you can create an agent that will have three predefined conversation starters instead. 

Hello @Gal.Shneor Was the agent built with Forge or with no-code? If it was no-code, did you include skills for your agent?

Hello @Ghata Singhal Usually, changes take the place right away. Clear your cache, start in incognito and try again.

Hello @Marco Mariani Once the user gets disabled from the Atlassian side, automatically they are not counted towards any license. 

Hello @Travis Porter Currently, no, you cannot change the avatar for any of the service accounts.

Hello @Markus Hammarsten Let us focus on solving the problem. These are the API tokens with scopes. You can create yours: * Go to your Account Settings * Go to Security * Add an API token with scopes * Choose Bitbucket

Welcome @SHASHIKUMAR VISHWAKARMA I've deleted the sensitive info which was your instance, this is a public forum. When you say you are unable to retrieve it, does this mean you don't have the access to it? What is the error that you are receiving? Is this a team-managed or company-managed project? You should ask your Jira…

Welcome @Johnny Chang You can star your agents and they will be showing in all agents section. Some of them won't show right away because the Atlassian built in ones will always show.

Is there a browser extension installed that may prevent you from images being shown: https://community.atlassian.com/forums/Confluence-questions/Images-show-quot-Preview-unavailable-quot-for-no-apparent-reason/qaq-p/2066672 ?

Hello @Bouchra AIT-CHRIF What do you mean when you say Atlassian community? This forum? All products? All the products and the forum?

Hello @Eleni Kamvissis For this error, refer to this page: https://support.atlassian.com/jira/kb/images-not-loading-and-displaying-preview-unavailable/ Does this happen when you want to upload the image without using the Rovo agent as well?

Hello @Sam Ben-David Generally, Rovo can store a chat history like ChatGPT is currently doing. Even on this page: https://www.atlassian.com/blog/announcements/team25-europe-rovo-everywhere, you will find a quote saying: "Rovo never forgets'. If you are using Rovo Dev CLI, you can check this…

Welcome @Jacob Antoine You have the Microsoft Teams connector for Rovo that is available. It covers private channels, public channels and chats as well, see more here: https://www.atlassian.com/software/rovo/connectors/microsoft-teams

Let me know if it helped.

Hello @Gustavo Poletti To protect your private information because this is the public forum, I've removed sensitive info. You can refer to this page https://support.atlassian.com/jira/kb/images-not-loading-and-displaying-preview-unavailable/

Hello @Peregrina Meszaros You will not lose your content, in fact what will happen is: Automatic Conversion: You are not required to take action to manually convert legacy pages. Eligible legacy pages will be automatically converted to the cloud editor according to our deprecation timeline. Content will remain viewable and…

Welcome @Andreas Nägeli You need to check your Share dashboards and filters global permission to which groups it has been assigned to, and also check if it has Any logged in user or Public. Both are a security risk. 

Support is available for standard and premium only. You can also apply for free trial version of premium if you upgrade your subscription. To do this, you can: * admin.atlassian.com * Go to Billing * Choose manage for your Jira * You should be seeing more option to choose your tier * Tier upgrades go from Standard to…

Hello @Daryna Podchakha You need to specify the skill in your scenario of your agent. Edit your agent, scroll down until you see Add skill. Search for Transition work item and update your agent, and then try again.