Nikola Perisic Community Champion

Hi @ech Do this again in incognito mode and previously clear your cache.

As @Marc -Devoteam- mentioned, you need to contact Atlassian support. And your workspace should be seen in your URL bar.

Hi @Sandhya N You can add your Sprint burndown chart instead when you are choosing your gadgets from the dashboard. 

Hi @André Johst What changes you need to make?

@Lenka Benedíková customizing the portal is limited in terms of being a project admin. Other than that, you can't customize more, unless you have an app that does this.

@Lenka Benedíková this is a correct way of how the Requests should be appearing. That post is older more than 5 years.

Hi @Haitong Zhang Your organization admin needs to grant you the Confluence license. This forum helps with technical questions and other types. This can be solved by your admin.

Hello @Lenka Benedíková Please send a screenshot and blur the sensitive data.

Hello @Roland Krause , you need to convert to cloud editor: https://support.atlassian.com/confluence-cloud/docs/convert-legacy-editor-pages/

Hello @Abilash Difference is that some users are part of the group for the global permissions Browse and mention users. Re-check if the users that are not showing in a certain group. Also, check if those users are having the relevant license.

Welcome @Thomas Allen https://www.atlassian.com/trust/compliance/resources?&search= this site contains some resources, hopefully it's helpful.

Hi @Artyom Mamontov To do this: * Space setting * Access -> Customer permissions * Update the customer access settings - make sure that the access is set to Open * Within the Portal access -> Allow customers to create accounts * Customers can access and send requests from the portal without logging in Note: When you do…

Welcome @Sarah Eary In Jira, only one person can be assigned to the work item. Jira cannot recognize who will be assigned to the work item from the group. An alternative is to have sub-tasks being assigned to different users.

Hello @Björn Flößer Jira spaces is the new terminology instead of projects now. You also need to add yourself to these spaces as well to be able to see them, even if you are the Jira administrator.

Hello @Reshma Rampartaap * Does the second user have a Confluence license? * Is the page being restricted to only some users?

Hello @Ali Azzam Rovo is now part of the Atlassian Intelligence. When you go to Atlassian Administration, you should be seeing Rovo option as well. Atlassian support is not needed to disable Rovo. There is also an option to block Rovo on your Atlassian applications when you go to Rovo access.

Hi @Lara Raafat After 120 days of inactivity, your instance gets deactivated automatically. I've requested support from the Atlassian support engineers. They will reach out in 2 business days.

Hello @Akshad Katke Have you tried with the Assets AQL and also the dynamic forms that you can create in your service management space? It's easier and does the most of the heavy lifting. To create a dynamic form, add a section where you should also be having the logic. You can add unlimited number of sections. 

Hello @kingpete This message means that the account is managed by one of your identity providers. To be able to delete your account, this needs to be done through your IdP. This is either Okta, Azure AD,etc.

Hello @Roger House Try in incognito mode or clear your cache while creating your workspace.

Hi, I would suggest using this Python script for retrieving this data: import requests # --- Atlassian details --- site = "https://yourcompany.atlassian.net" email = "you@company.com" api_token = "your_api_token" # Product keys to check products = { "jira-software": "Jira Software", "jira-servicedesk": "Jira Service…

Hi @Michael Scofield Disabling Blogs is disabling it from the UI perspective not from the Confluence itself. Users will still be able to create blogs without any issues.

Hello @Kai Heckel Have you reffered to this page: https://community.atlassian.com/forums/Jira-questions/My-Project-Timeline-does-not-show-epics/qaq-p/2685531 This one as well: https://community.atlassian.com/forums/Jira-questions/One-epic-now-showing-on-timeline-view/qaq-p/2765690

Welcome @Laura Nussbaumer Is this happening to all of the users, including regular and admins?

Hi @Calvin You need to go to your request type and you will see the layout. Click on three dots of the field that needs to be shown/hidden. For the field to be Required, check the required checkbox. For the field to be hidden from the portal check Use preset value and hide from portal. As a prerequisite, you also need to…

Have you checked the article: https://community.atlassian.com/forums/Jira-Service-Management-articles/JSM-Approvals-by-Email-with-a-work-around/ba-p/1696674#M699 by @John Funk ? @Marc -Devoteam- also mentioned this article. For the ScriptRunner, you would use a listener on the even Work item updated. Replace the values…

Hello @Asya , this can partially be done when you go to Space Settings -> Notifications -> Customer notifications -> Approval required From the picture you can see that there isn't an option for adding your custom field. Even if you try with options like ${issue.customfield_XXXX} it won't present the value itself.

Welcome @QMSpot _ Patrick Gehlich You might want to take a look at the Table of Contents Confluence macro. It shows the page tree based on the headings, which is from h1 to h6.

Like @Arkadiusz Wroblewski mentioned Assets are still rolling out as the separate app. There will be an announcement when Assets become a separate standalone app. Until then, it's considered to be part of Service Collection.

Within your form, are the fields even shown in the request type or is it hidden?