Dr Valeri Colon (Connect Centric) Community Champion

Thanks for this detailed update—really helpful to see how usage quotas and admin controls are evolving. It’s great to see Atlassian move toward a consumption-based pricing model, which aligns with where the AI industry is headed. This approach supports flexibility, promotes sustainable and responsible AI use, and helps…

Hey @Adam G_ — capturing these post-course Q&As is a huge win for the whole community and the Rovo product team. Here’s why it matters: They scale answers. Your replies don’t just help one person—they help anyone who hits the same question later. They fill the gaps. Docs don’t always cover real-world edge cases—these Q&As…

For those that asked me for links to the Consumption-Based Pricing Planner and AI Consumption-Based Pricing Models. Keep an eye out for a possible, calculator tool from Atlassian.

Hey @Paul Buonomo and welcome to the community. I don't think Rovo currently indexes or interact directly with Confluence Databases. Rovo's indexing capabilities are limited to Confluence pages, blog posts, and comments. If you feel inclined, submit a feature request. I don't currently see it on the roadmap. In the…

Thanks so much for raising this here, @Fazila ashraf! 🙌 We need more real-world connector use cases and success stories, and your post is the perfect way to get people to share. I'd like to take this opportunity to encourage everyone to check out our Rovo Enablement Agent, currently only available on our Rovo Toolkit demo…

@Lauren Marten Parker thanks for responding with this link! @Ali BenCafuonce told me Rovo was referred to as Blueberry before it took on an official name—fun bit of Atlassian history. @Marko Samuli Kirves If you were using an older Virtual Agent or AI search in JSM, you’ll likely see major improvements with Rovo,…

Thanks, Meinhard—great clarification. You're right to ask about data volume. While Rovo gets richer with more content and usage, it doesn’t require massive data sets to add value. Even with lower interaction volume, Rovo leverages the Teamwork Graph to personalize results based on user roles, activity, and permissions. For…

Its so pretty. I know I should comment something profound, but its so pretty.

Atlassian serves over 300,000 customers globally—from small startups to the Fortune 500—so Rovo is designed to scale across company sizes. In smaller orgs like yours Rovo can be a force multiplier. It uses the Teamwork Graph to understand who works on what, making search, chat, and agent actions highly relevant and a…

Hi Meiling — welcome to the Atlassian Community! 👋 At this time, Rovo doesn’t offer a public REST API for retrieving AI-generated search or chat results. While Jira and Confluence APIs are available, Rovo responses can’t be accessed programmatically yet. Since API access is a common request (especially for chatbot use…

Hi Chris! Currently, Rovo can’t update custom fields—it's a common feature request. If you're inclined, please upvote it here: System Dashboard. Rovo can leave comments on Jira work items, but if the comment is part of a sequence—like after trying to update a custom field it can’t access—the sequence of actions may fail…

I love it when a marketplace partner jumps in on questions mentioning their app- thanks @Khawla Issaoui Creativas! Yes, Rovo's search capabilities primarily encompass Atlassian app, and certain third-party applications connected via Rovo connectors or Smart Links. However, Marketplace apps like Smart Terms are not included…

Hi Tami! Great follow-up question. To clarify: any user can create definitions in Rovo, but whether those definitions appear org-wide depends on the scope set during creation and the permissions of the user: Personal definitions: Visible only to the creator. Team or org-wide definitions: Can be made visible across a…

Hi Tami — great questions, and you're right: the details around what Rovo includes for Standard plans are hard to find and honestly, Atlassian hasn’t shared a full rollout plan i.e. who gets what and when. I recommend contacting your Atlassian rep directly. They can walk you through exactly what’s included in your site and…

Yup, I agree @Nikola Perisic for best results, use definitions to show term meanings inline across Rovo and bookmarks to pin key glossary entries at the top of search results.

You're awesome. Thanks for jumping in on this one!

I love the Sherif-sclusives. Let me count the ways: They always show up in my feed right when I need them—is Sherif psychic or just that good? They distill complex ideas into something I can share with my team without needing a phd. They’re not just relevant—they’re real. No fluff, just practical insights I can act on.…

Lets add DC to 2026 roadshow!

So much awesome info in one article!

Thanks for the clarification, @goncalo.santos! This is on the edge of my abilities so I can't recommend joining the Developer Community and Github Repo enough. I'll also suggest submitting a support ticket with a sample agent Response to confirm encoding or formatting behavior. From your screenshot, it looks like the agent…

Thanks, @Simon Chalifoux! What you're envisioning is feasible but not yet natively supported by Rovo. Currently, Rovo agents can’t operate directly inside Slack or Teams unless tied to Jira Service Management’s virtual agent, which limits use cases to customer support. Your example—like a translation agent pulling from a…

Hey @Christian Holton Sorry to hear you're experiencing an issue connecting Rovo to Gmail. Rovo does not currently expose detailed logs for connector failures via the UI. For now, the best next step is to submit a support ticket so the Atlassian team can investigate backend logs and help resolve the issue. Here are some…

Thanks @Hector Menchaca always appreciate when you jump on! 🤗 @Piotr Mederak As of May 2025, Atlassian has not published a precise timeline for when Rovo will reach all paid sites or the prioritization method. But those who signed up for early access is supposed to be prioritized within that roll-out. I know that's…

Hey @Simon Chalifoux If I'm understanding what you mean by 'expose' correctly to be beyond the current functionality we have with the JSM virtual agent and slack - I think its a request I've seen before. Visit the System Dashboard you can search to see if the suggestion was already made or go straight to "Suggestion" to…

Hey @Deepanshu Natani The Rovo Lucid connector currently allows Lucid documents to be indexed and made searchable in Rovo. Summarizing Lucid content via a shared link is not supported unless the content is embedded and accessible as plain text or metadata. It’s primarily for knowledge discovery, not diagram analysis.

Hey @goncalo.santos Your smart value expression may not work as expected due to limitations in chaining multiple functions. Consider simplifying the expression or using intermediate variables to isolate each function. Ensure that the separators used in substringAfter and substringBeforeLast exist in the agentResponse. For…

First and foremost #WOMENINTECH Rovo agents can only perform actions explicitly enabled during their configuration. If the "edit fix version" or "update request type" actions aren't selected, the agent will simulate success without making actual changes. Edit the agent to include the necessary actions and adjust its…

Thanks @Kapuozzo PitoccoGiulio. From my understanding you’re right — as of May 2025, Rovo agents interpret inputs in manifest.yml as structured prompts, which currently override or influence the LLM’s behavior, even if your agent prompt says not to ask for input. If a field is marked <strong>required</strong> or present in…

Thanks @Nikola Perisic I'll add to that to say the big announcement was at Team25 in April and its been a phased rollout. Meaning not everyone received Rovo at the same time. The confusion or surprise it understandable. For end-user comms, here's the Atlassian’s change mgmt template. For feature timing, see the Rovo…

Use your copy/paste superpowers to: * Put this Confluence page in your environment. * Setup an agent in your environment using mine as an example * Drag and drop the cards from this Whiteboard into your own. You're a reflective and whimsical tarot-inspired guide called "Worklife Tarot Host." You speak with a warm,…